- Role and responsibilities
The WASH Officer leads the installation, operation, and preventive maintenance of all critical electrical and mechanical systems (including generators, pumps, pipelines, control panels/solar equipment) within the camp. This role is responsible for ensuring and managing a critical spare parts inventory. The officer trains operators, plumbers, and technicians in safe procedures and emergency response. Key duties also include producing detailed weekly/monthly progress.
Generic responsibilities
Below are the general responsibilities of the position:
- Conduct troubleshooting, preventive maintenance, and repairs of all electromechanical systems to minimize downtime and extend equipment lifespan.
Specific responsibilitiesย
Plan and oversee the design, installation, operation, and maintenance of electrical and mechanical systems in WASH infrastructure to ensure efficiency and sustainability.Lead troubleshooting, repair, and preventive maintenance of generators, surface/submersible pumps, main pressure line and distribution networks, electrical components like control panels, solar systems (Invertors and control boards)Implement rigorous maintenance schedules to minimize downtime and extend equipment lifespan.Maintain critical spare parts inventory for rapid response to breakdowns.Serve as primary technical focal point for all electromechanical systems across all sites.Train and mentor water system operators, plumbers, and assistant technicians in: safe equipment operation, preventive maintenance protocols, and emergency troubleshootingMaintain accurate documentation of electromechanical equipment, including system specifications, performance reports, and maintenance logs.Develop customized operation manuals and maintenance checklists.Track fuel consumption and generator runtime; optimize usage to reduce costs.Ensure timely procurement of essential tools, spare parts, and equipment by preparing bill of quantities and technical specifications (including part numbers, quantities).Audit equipment performance weekly; produce reports on uptime, failure rates.Prepare weekly/monthly progress reports on maintenance, installations, and system performance.Ensure all work complies with NRC safety standards and codes.Critical interfaces
Relevant interfaces for this position are:
External: UNHCR, RRS, local authorities, community leaders, NGOs/INGOs.Internal: WASH Team Leader, Water Quality/Hygiene Promotion Officers, Support Departments (Logistics, Finance), other CC teams.1. Professional competencies:
Diploma/Degree in Electromechanical Engineering, Electrical Engineering, Mechanical Engineering.6+ years (Diploma) or 4+ years (Degree) experience in maintaining electromechanical equipment: solar systems, pumps and generatorsProven field experience in refugee camps, rural development, or emergency contexts.Advanced skills in Microsoft Excel (fuel/performance tracking) and technical report writing.Fluency in English (written/spoken).2. Behavorial competencies
The following NRCโs competencies are essential for this position:
Managing resources and achieving resultsHandling insecure environmentsCommunicating with impact and respectWorking with peopleCoping with changePlanning and delivering results.