- Role and responsibilities
The WASH Officer leads the installation, operation, and preventive maintenance of all critical electrical and mechanical systems (including generators, pumps, pipelines, control panels/solar equipment) within the camp. This role is responsible for ensuring and managing a critical spare parts inventory. The officer trains operators, plumbers, and technicians in safe procedures and emergency response. Key duties also include producing detailed weekly/monthly progress.
Generic responsibilities
- Conduct troubleshooting, preventive maintenance, and repairs of all electromechanical systems to minimize downtime and extend equipment lifespan.
Specific responsibilitiesย
Plan and oversee the design, installation, operation, and maintenance of electrical and mechanical systems in WASH infrastructure to ensure efficiency and sustainability. Lead troubleshooting, repair, and preventive maintenance of generators, surface/submersible pumps, main pressure line and distribution networks, electrical components like control panels, solar systems (Invertors and control boards) Implement rigorous maintenance schedules to minimize downtime and extend equipment lifespan. Maintain critical spare parts inventory for rapid response to breakdowns. Serve as primary technical focal point for all electromechanical systems across all sites. Train and mentor water system operators, plumbers, and assistant technicians in: safe equipment operation, preventive maintenance protocols, and emergency troubleshooting Maintain accurate documentation of electromechanical equipment, including system specifications, performance reports, and maintenance logs. Develop customized operation manuals and maintenance checklists. Track fuel consumption and generator runtime; optimize usage to reduce costs. Ensure timely procurement of essential tools, spare parts, and equipment by preparing bill of quantities and technical specifications (including part numbers, quantities). Audit equipment performance weekly; produce reports on uptime, failure rates. Prepare weekly/monthly progress reports on maintenance, installations, and system performance. Ensure all work complies with NRC safety standards and codes. Competencies1. Professional competencies:
2. Behavioral competencies
Managing resources and achieving resultsHandling insecure environmentsCommunicating with impact and respectWorking with peopleCoping with changePlanning and delivering results. The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.
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The Norwegian Refugee Council (NRC) Geneva leads NRCโs representation with the IASC and UN agencies, and coordinates donor engagement with the UN and Swiss donors. NRC strives to assist and protect vulnerable and displaced people during crises, especially in situations of conflict. Established in 1946, NRC is an independent, humanitarian, non-profit, non-governmental organisation working in around 31 countries with approximately 14โ000 staff. NRC employs a rights based approach, challenging those with responsibility to uphold the rights of displaced people set out within national and International Laws. NRC endeavorsย to secure the acceptance of local stakeholders for activities and is committed to the principles of humanity, neutrality, independence and impartiality.
NRC seeks to engage with all relevant actors in order to promote the full respect for the rights of displaced and vulnerable people; secure and maintain access for humanitarian operations and promote the achievement of durable solutions. NRC Geneva, with the Internal Displacement Monitoring Center (IDMC), are NRCโs primary presence in Geneva.