Roles and Key Responsibilities:
Provide Strategic Guidance to relevant government stakeholders and partners by leading processes that support the development, reviewing, updating, and implementation of HIS policies, standards, and interoperability frameworks. Ensure alignment with national health strategies and CDC-PEPFAR priorities while promoting governance structures that support sustainability.ย Provide technical support on areas of improvement in the design and optimization HIS platforms through advisory on architecture and enhancement of systems such as EMRs, DHIS2, and LMIS. Ensure platforms are interoperable, user-friendly, and compliant with data security and confidentiality standards.ย Oversee Implementation and Scale-Up: Manage deployment and troubleshooting of HIS solutions at facility, district, and national levels. Optimize workflows for data entry, validation, and reporting to improve efficiency and reduce errors.ย Build Capacity and Provide Mentorship: Develop and deliver training programs for health workers and HIS officers. Strengthen local capacity for system administration, maintenance, and effective use of HIS tools for decision-making.ย Facilitate data quality assurance processes in government structures and health facilities and support routine reviews. Support integration of HIS data into dashboards and analytics tools to enable evidence-based program improvement.ย Drive Innovation and Integration: Identify and pilot emerging digital health technologies, such as mobile apps and cloud-based solutions. Promote interoperability using standards like HL7 and FHIR to enhance system connectivity.ย Coordinate Stakeholders and Represent HIS Priorities: Serve as liaison between government, donors, and implementing partners. Participate in technical working groups, document best practices, and advocate for HIS priorities in national forums.ยKnowledge, Skills and Abilities
Experience and skills in networking and relations with donors, peer organizations, and faith-based civil society partners. Understanding of partnership principles.
Experience in project design and proposal development. Experience in writing content for proposals.ย
Knowledge of capacity-strengthening best practices.ย
Proficient in MS Office packages (Excel, Word, PowerPoint), ability to portray complex data sets in easy-to-understand formats, including visualizations.
Demonstrated ability to perform complex data analytics utilizing software such as Microsoft Excel, python, STATA, Tableau, PowerBI, and/or other analytic software
Strong relationship management skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings
Good strategic, analytical, problem-solving and systems thinking skills with capacity to see the big picture and ability to make sound judgment
Good technical writing skills
Presentation, facilitation, training, mentoring, and coaching skills.
Proactive, resourceful and results-oriented
Preferred Qualifications
Masterโs degree in health informatics, Epidemiology, Information Technology, or related health data sciences is an advantage.
Supervisory Responsibilities: Yes
Basic Qualifications
Bachelor's degree in health informatics, Public Health, Computer Science, Data science or related health data sciences required.ย
Minimum of eight years of relevant work experience with progressive responsibilities, ideally with an international NGO, with a minimum of three yearsโ experience managing field-based Health Information Systems.
Agency Competencies (for all CRS Staff):
Personal Accountability โ Consistently takes responsibility for oneโs own actions.ย Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission.ย Is considered honest.Builds and Maintains Trust - Shows consistency between words and actions.Collaborates with Others โ Works effectively in intercultural and diverse teams.Open to Learn โ Seeks out experiences that may change perspective or provide an opportunity to learn new things.Agency Leadership Competencies:
Lead Change โ Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.Develops and Recognizes Others โ Builds the capacity of staff to reach their full potential and enhance team and agency performance.Strategic Mindset โ Understands role in translating, communicating, and implementing agency strategy and team priorities.What we offer
CRS offers U.S. based staff a comprehensive benefits package, including medical, dental, life insurance, vision, and a generous retirement savings plan.ย Benefits packages for successful candidates employed outside the U.S. are based on the country of employment/in-country office where the candidate will perform the role.ย CRSยด work culture is a collaborative, mission-driven culture committed to improving the lives of the poor throughout the world.
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States.ย Catholic Relief Servicesย works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. ย Catholic Relief Servicesโย relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.ย We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRSโ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.
CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.
CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.ย The successful candidate is expected to sign and adhere to CRSยด Code of Conduct.
CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.
Disclaimer:ย This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.ย
CRS is an Equal Opportunity Employer.
General Requirements
CRS offers are contingent on the selected candidateโs ability to legally work where the position is to be performed. Every government has a unique set of work permit eligibility requirements.ย ย All positions requiring residence or frequent travel outside a home country must undergo and clear a pre-employment medical clearance; some work permit processes require clearing a separate government administered medical examination.
CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.