DEADLINE FOR APPLICATIONS13 May 2025-23:59-GMT+03:00 Eastern European Time (Amman)
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The World Food Programme is the worldโs largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.
WHY JOIN WFP?
WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive, diverse, and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
WHY TO WORK AT WFP?
Join us to make a difference!
SAVING & CHANGING LIVES โค Make a difference, the world will notice. We are driven by our mission to fight world hunger and feed peopleโs dreams of a brighter future.
GLOBAL COMMUNITY ๐ Build bridges that unite people across the world. Being part of a global, diverse and multicultural community like WFP, will continuously expose you to new ideas and perspectives.
UNLIMITED POSSIBILITIES ๐ก Unlock possibilities you never thought you'd find. WFP goes anywhere it is needed and does whatever it takes to get the job done.
JOB TITLE: Staff Counsellor
TYPE OF CONTRACT/GRADE: International Regular Consultant / CST II
UNIT/DIVISION: Wellness
DUTY STATION: Amman, Jordan
DURATION: 8 monthsOpen to NON-Jordanian Nationality only.
BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
Staff Counsellors report to the Director or the designate, and functionally to the Regional Staff Counsellor. When required, a few large Country Offices may share one Staff Counsellor. This job requires regular or on short-notice travel to Country/Area/Field offices.
To provide efficient and effective psychological counselling to staff requiring support related to workplace difficulties or personal issues. A large emphasis is placed on extensive engagement with staff and promotion of staff well-being.
ACCOUNTABILITIES/RESPONSIBILITIES:
- Provide active psychological support including during emergencies and/or after critical incidents to ensure continued staff well-being and that managers and staff are provided with the effective support to manage change.
- Actively engage with management and staff to establish relationships based on trust and respect;
- Provide pre and post deployment briefings to staff deployed to hardship duty stations through briefings, counselling sessions and other activities to ensure proactive support is extended to staff.
- Work closely and collaboratively with managers at all levels in the Country to ensure a psychologically healthy work place;
- Maintain and enhance the country based specific content for the Wellbeing app and provide a range of general and context specific trainings related to resilience, conflict resolution, team-building and cultural sensitivities to improve morale, health, and team dynamics in the country office.
- Contribute to the design of policies and guidelines, as well as information / booklets to increase awareness regarding important themes and promote staff wellness.
- Deliver workshops, trainings, and information sessions on a wide range of topics (e.g. stress management, team-building, problem-solving, conflict resolution, etc) to ensure that staff regularly receive relevant information and are aware of sources where to find information or assistance.
- Support and maintain the WFP Peer Support Volunteer Network (PSV) through training and supervision.
- Maintain the highest ethical standards related to the provision of psychological services consistent with the Wellness Division Ethical Guidelines and Standards of Practice;
- Prepare comprehensive reports, plan budget for missions, trainings and plan and implement other staff counselling activities to ensure the provision of cohesive counselling services.
- Maintain at all times, high standard of professional ethics and confidentiality consistent with the Wellness Division Ethical Guidelines and Standards of Practice, actively engage with management and staff, listen to their concerns, and stay approachable.
- Other as required.
QUALIFICATIONS & EXPERIENCE REQUIRED:
Education: Advanced university degree (Doctorate, Masters or equivalent) in Clinical or Counselling Psychology, Psychiatry or demonstrably equivalent studies from a recognized institution. Registration as a mental health professional in the country of origin is required.
Additional training or certification in a broad range of related fields, such as alcohol/substance abuse, resilience, cross-cultural communication, conflict resolution, mediation, trauma etc. will be an advantage.
Experience: Minimum five (5) years of progressively responsible professional post-graduate experience relevant to the field is required.
Experience either working in a hardship location or providing counselling services to staff working under very difficult and insecure environments is an asset.
Knowledge & Skills:
- Specialist expertise in the assessment of mental health needs and the assessment of risk.
- Broad knowledge of all facets of counselling services and demonstrated skills to create a trusted environment in which others can talk confidentially.
- Ability to manage crisis situations which involve diverse actors and stakeholders.
- Ability to identify clientsโ needs and suggest appropriate solutions.
- Excellent communication skills (oral, written and presentation).
- Conflict resolution and mediation skills.
- Ability to communicate effectively with people of both genders and diverse national and cultural backgrounds.
- Skills in designing and delivering trainings/information sessions on a number of subjects and ability to adapt those to different audiences.
Languages: Fluency in English language. Arabic (duty stationโs language) is a plus.
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org
NO FEE DISCLAIMER
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
Once your profile is completed, please apply, and submit your application.
Please make sure you upload your professional CV in the English language
Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application
Only shortlisted candidates will be notified
All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.