Background Information - Job-specific
The Asia Regional Health Cluster (ARHC) was established in 2018 for the efficient delivery of grants and funds management, and the provision of quality pharmaceuticals and medical equipment. The ARHC aims to significantly impact the targets of UN Sustainable Development Goal #3 on good health and well-being by expanding the population benefiting from UNOPS-managed health-related engagements across the Asia Region. The ARHC portfolio manages the Principal Recipient (PR) Programme of the Global Fund in Asia. The Global Fund, which has been providing financial support to the Greater Mekong Sub-Region for malaria programs since 2003, has selected UNOPS as a PR, responsible for delivering the targets set out in the grant agreements, in collaboration with selected Sub-Recipients (SRs) from the National Programmes, international and local non-governmental organizations and United Nations agencies.
Functional Responsibilities
Under the direct supervision of the Programme Management Office (PRMO) - Senior Associate, who reports to the Head of Support Services, and technical guidance of the ICT colleagues in HQ, the ICT Assistant is responsible for the efficient and effective ICT management and support to the operations in a given geography. In the discharge of his/her duties, the ICT Assistant liaises with UNOPS Programme support colleagues in order to ensure the best support.
- Workflow/Data Automation Development and Support
- Web Application Development and Support
- AI Integration Development and Support
- Knowledge sharing and documentation 1. Workflow / Data Automation Development and Support
- Assist in building data pipelines using automation tools like n8n and Prefect to process project data;
Help maintain and improve the internal web application using HTML/CSS/JS/Python; Create simple dashboards or web components for presenting workflow or analytical data. 3. AI Integration
Support the integration of AI tools (Google AI) for tasks such as document summarization, report generation, and chatbot integration; Assist in developing and maintaining no-code/low-code AI/Automation platforms. 4. Knowledge Building and Knowledge Sharing
Document code and technical processes for web applications and automated workflows; Create user manuals for web applications and automated workflows; Share knowledge and best practices with other team members.
Impact of Results
The effective and successful achievement of key results by the ICT Assistant directly affects the overall efficiency and effectiveness of the relevant business unit/project, in ICT management, impacting the timely and effective implementation of the respective services and deliverables. This ensures client satisfaction and promotes the image and credibility of UNOPS as an effective service provider in project services and management. This enhances UNOPS' competitive position as a partner of choice in sustainable development and project services in the country/region served. Competencies Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground. Education/Experience/Language requirements
Education:
A secondary school certification with 4 years of relevant experience; or A bachelor's degree, preferably in Computer Science, Information Systems/Technology, Engineering, or any related technical field, with 1 year of relevant experience; or Professional or technical diploma with 2 years of relevant experience.
Experience:
Programming languages such as Python, JavaScript, etc. is required. Understanding of relational databases, especially SQL is required. Familiarity with ChatGPT, Gemini, or similar AI tools is required. Programming skills in web development, including backend, frontend, and microservices are desirable. Experience with workflow or data automation using tools or AI frameworks such as Google Sheets, Google Collabs, Pandas, n8n, Prefect, Airflow, LangChain, or CrewAI is desirable. Basic understanding of authentication and authorization (e.g. JWT, OAuth2), 1-way hashing for password, and 2-way encryption for secure data transmission (e.g. HTTPS, SSH) is desirable.
Languages:
Full working knowledge of English is required. Knowledge of another official UNOPS language is an asset. Contract type, level and duration
Contract type: Local Individual Contractor Agreement (LICA) Contract level: LICA-4
Contract duration: Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.
For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx
Additional Information
Please note that UNOPS does not accept unsolicited resumes.
Applications received after the closing date will not be considered.
Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
UNOPS evaluates all applications based on the skills, qualifications and experience requirements outlined in the vacancy announcement. We are committed to considering all candidates in a fair and transparent manner, and we value diverse perspectives and experiences, including those of women, indigenous and racialized communities, individuals with diverse gender identities and sexual orientations, and people with disabilities.We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.
This position is stationed in Bangkok, Thailand which is a family duty station.
Terms and Conditions
For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
For retainer contracts, you must complete a few mandatory courses ( they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.
All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.