Job Summary:
The Senior Technical Officer will provide technical support to FHI 360 programs, including the Meeting Targets and Maintaining Epidemic Control (EpiC) project in Cambodia and other relevant initiatives, with a primary focus on global health security under supervision of Senior Technical Director and Project Manager. This position will work closely with FHI 360 colleagues, government counterparts, and partners to ensure high-quality technical implementation aligned with global standards and guidelines. The Senior Technical Officer will support the day-to-day implementation, training and monitoring of strategic technical activities, address challenges, and recommend strategies to improve program quality and effectiveness.
The Senior Technical Officer will contribute to the development of technical materials, reports, and presentations in collaboration with project teams and headquarters. As needed, the Senior Technical Officer will assist with business development efforts, including opportunity identification, proposal development, and strategic partnerships.
Technical Officers (Level I โ III) provide a range of technical and administrative services at increasing levels of complexity to support project implementation and proposal development. Individuals within these positions are expected to demonstrate an increasing level of proficiency with the specific relevant technical area.
Accountabilities:
Technical Requirements:
- Provides technical support in the development and dissemination of tools, materials, reports, papers, and intervention for research projects.
- Works closely with assigned team to ensure activities are implemented according to standard operating procedures (SOPโs).
- Assists with publications, web pages, and presentations.
- conducts searches of published literature on evolving issues in assigned technical area.
- Monitors and maintains protocols, instruments, data sets, manuals, training materials and
- reports.
- Responds to requests and inquiries from internal and external staff.
- Develops or writes technical briefs, reports, or other necessary materials to facilitate research, best practices, policies, and procedures.
- Assists with the implementation of technical/research studies by monitoring and documenting processes.
- Conduct analysis of project, implementation to identify areas for improvement and propose appropriate technical strategy and guidelines.
- Delivery presentations at professional meetings and conferences.
- Ensures project implementation, adheres to company strategy, and remains technically sound.
Project Design Implementation:
- Implements established project design.
- Tracks project indicators and produce reports for others to act upon.
- Assists with implementing components of the technical portions of the project plan.
- Identifies and raises issues for senior technical staff.
- Conduct analysis of project implementation to identify areas for improvement and propose appropriate technical strategy and guidelines
- Tracks project indicators and produce reports for others to act upon.
- Responds to technical requests and inquiries from internal and external staff.
Business Development and Client/Funder Support:
- Drafts the technical portions of proposals and project design, based on the design and direction set by technical leadership
- Prepares documentation for final authorization and approval of the technical portions of proposals and project design, based on the design and direction set by technical leadership
- Assists with developing the technical portions of proposals and project design
- Collects data for inclusion in proposals
- Assists with proposal research
- Assists with developing proposal strategies
- Participate in business development meetings with partners and clients.
- Participate in client / funder meetings.
Operations Management (Finance, HR, etc.):
- Ensure project activities are on track with work plans, with technical expertise informing project implementation.
- Collects financial and technical tracking data; prepares reports.
- Coordinates with suppliers for procurements; develops procurement terms of reference.
Project/Program Reporting:
- Maintains database of project indicators and activities.
- Assists with collecting data for inclusion in client reports.
- Assists with compiling and creating technical content (e.g., reports, presentations, manuscripts).
- Assists with publications, web pages, and presentations.
- Develop or write technical briefs, reports, or other necessary materials to facilitate, best practices, policies, and procedures.
- Prepare technical reports and papers summarizing results.
Quality Assurance:
- Develops broader knowledge of quality standards through formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives.
- Helps coordinate and direct activities to meet client/funder and regulatory requirements.
Applied Knowledge & Skills:
- Moderate knowledge of concepts, practices, and procedures by providing technical support for research studies.
- Development of scope of work and deliverables for partners, consultants, etc.
- Proficiency with database management software and on-line search tools required.
- Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.
- Articulate, professional and able to communicate in a clear, positive manner with clients and staff.
- Must be able to read, write, and speak English and Khmer.
- Good organizational and analytical skills.
- Demonstrated proficiency with using Microsoft Office Suite required.
- Ability to analyze and interpret data, identify errors, and prepare reports.
- Ability to solve problems and implement corrective action as needed.
Competencies:
There are 31 FHI 360 development competencies of greatest focus for this job will be:
- Project Management (Planning and Time Management) - Accurately scopes out length and difficulty of tasks (sets objectives/goals/measures). Break down work into steps, schedules, task/people assignments. Marshals people, time, and resources efficiently. Arranges information in a useful manner and orchestrates multiple activities at once.
- People Management (Making Others Great) โ Facilitate professional development of staff by providing challenging, learning assignments and opportunities. Shares and solicit feedback monthly at the very least. Help establish compelling development plans. Assigns responsibility and accountability for tasks/decisions. Monitors process, progress, and results. Creates a climate in which people want to do their best.
- Creating and Managing Systems and Processes โ Recognizes the need for standardization and balances client and organization need in systems design. Anticipates the effects of process change on people while optimizing task efficiency and simplicity.
- Employees are expected to possess or have high potential for development of these three fundamental competencies.
Problem Solving & Impact:
- Works on problems of moderate to complex scope that require review of various factors.
- Exercises good judgment with selecting methods and techniques to determine appropriate action.
- Decisions may cause delays and affect a work unit or area within a department.
- Identifies and raises issues to senior technical staff
- Networks with key internal and external personnel.
- Decision may cause delays or failure to achieve results that impact departmental goals.
Supervision Given/Received:
- Has no supervisory responsibility.
- Receives methods and procedures on new projects and assignments.
- May provide guidance to other lower-level staff.
- Reports to Project Manager, GHS.
Education: ** **
- Bachelor's Degree or its International Equivalent in Public Health Epidemiology, Disease Control or Related Field.
Experience: ** **
- Typically requires 4+ years of relevant experience managing data collection and technical assistance experience.
- Prior work experience in a non-governmental organization (NGO), government agency, or private company.
Typical Physical Demands:
- Typical office environment.
- Ability to spend long hours looking at computer screens and doing repetitive work on a keyboard.
- Ability to sit and stand for extended periods of time.
- Ability to lift/move up to 5 lbs.
Technology to be Used:
- Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.
Travel Requirements:
- 10% - 25%
**Or an equivalent combination of relevant education and/or experience sufficient to successfully perform the key responsibilities of the job. This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
Disclaimer: Note the Compensation Band that appears on the job description is associated with those jobs assigned to the US Salary Structure and employees that are paid from US payroll.
The Compensation Band for all national local employees aligns to the Compensation Structure based on the Country location of the job.
This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.
Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicantsโ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicantโs tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.
FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
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- 10% - 25%
- Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.
- Bachelor's Degree or its International Equivalent in Public Health Epidemiology, Disease Control or Related Field.