Job Title:ย Emergency Coordinator, DRC
Job Type:ย Short-Term; July 2025 to January 2026
Job Location:ย Goma, DRC
Reports to: Head of Programming, DRC
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About CRS
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transformย lives in need in more than 100 countries, without regard to race, religion or nationality. CRSโ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.
Job Summary:ย
You willย manage and provide technical oversight of the development and implementation of the DRC Country Programโs (CP) emergency response and recovery programming, ensuring effectiveย systems and processes are in place that support high-quality programming that advances Catholic Relief Servicesโ (CRS) work in serving the poor and vulnerable. Your knowledge and skills in emergency programming and your management abilities will ensure the delivery of high-quality emergency programming that applies best practices and constantly works towards improving the impact of its benefits to those we serve.ย ย Your efforts mobilizing additional resources and coordinating amongst the Caritas Network will provide greater visibility of CRSโ and other partnersโ results while always seeking opportunities to diversify CRSโ offering and to increase the population that CRS is able to serve.ย Please note that this position is contingent on donor funding and the start and end date may be adjusted due to changes in the dynamic funding situation.ย
Roles and Key Responsibilities:
In close collaboration with the CP Senior Management Team and Emergency Technical Advisors, manage the planning, strategy and implementation of all emergency response and recovery activities in line with CRS quality standards, donor requirements, and national and international standards and ensure program components are implemented in an integrated manner with other ongoing CP programming, ensuring staff safety and security while anticipating cross-border considerations. Effectively manage talent and supervise. Manage team dynamics and staff well-being.ย Provide coaching, strategically tailor individual development plans, contribute to the recruitment process of emergency staff, and complete performance management for direct reports.ย Promote MEAL and knowledge management by leading program/project reviews and reflections with staff and partner representatives and documentation of good practices and lessons learned for assessments, to adjust strategies and implementation plans, to inform future programming initiatives and approaches, and to contribute to organizational learning.ย Represent the organization and collaborate, coordinate and communicate on a regular basis with donors, INGO key sectoral working groups, the UN, regional humanitarian actors, and relevant local government and community actors to keep abreast of changing needs and opportunities on the ground, to develop synergies and align efforts, and to identify opportunities for growth.ย Maintain relationships with key staff of consortium partner organizations in regard to area of responsibility. Contribute to coordination of the roles and activities of staff from other consortium member organizations in implementation in line with CRS partnership principles. Serve as the technical lead and technical writer to ensure quality emergency proposals per agency and donor standards. Lead on budgeting and staffing plans and activities for proposals. Identify emergency capacity building needs for staff and partner organizations and take the lead on planning emergency training and capacity building programs and activities, developing curriculums, and delivering trainings. Ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources.Basic Qualifications
Master's Degree in International Development, International Relations or relevant field. Minimum of 5 years of field-based work experience in a program/project management position with an international NGO, with preferably at least 2-3 years working in emergency response programming. Strong knowledge of emergency guidelines and standards.ยRequired Languages โ French and English
Travelย - Must be willing and able to travel up to 50%ย
Knowledge, Skills and Abilitiesย
Strong strategic, analytical and problem-solving skills, with ability to make sound judgment and decisions with limited or incomplete information and offer innovative solutions. Strong representation and relationship management abilities. Ability to relate to people at all levels internally and externally. Ability to work long hours in a fast-paced environment and juggle multiple priorities.ย Able to live in an environment where everyday comforts are not readily available.ย ย Ability to function well in a stressful environment, stay focused, and maintain sufficient work life balance with limited options for downtime activity.ย Proactive, resourceful, solutions-oriented and results-orientedย Preferred Qualifications
Demonstrated ability to represent the organization at coordination meetings with donors, local government, UN, and other international NGOs. Experience with emergency proposals and strategy design. Familiarity with policies, procedures, and priorities of US government, FCDO, UN agencies and Caritas agencies preferred. Strong experience implementing market-based approaches in emergency programming. Experience in building and motivating diverse and talented teams. Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.ย Agency Competencies (for all CRS Staff):
Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.ย
Agency Leadership Competencies:
Lead Change โ Continually looks for ways to improve the agency through a culture of agility, openness, and innovation. Develops and Recognizes Others โ Builds the capacity of staff to reach their full potential and enhance team and agency performance. Strategic Mindset โ Understands role in translating, communicating, and implementing agency strategy and team priorities.Supervisory Responsibilities:ย Program Manager(s), Project officer(s), MEAL staff associated with the projects that will change with expanded funding.ย
Key Working Relationships:ย
Internal:ย CP SMT, Finance and Procurement staff, BD Specialist, Emergency Technical Advisors
External:ย Partner leadership and programming staff, Clusters and donor community based in Goma, local governance structures
What we offer
CRS offers U.S. based staff a comprehensive benefits package, including medical, dental, life insurance, vision, and a generous retirement savings plan.ย Benefits packages for successful candidates employed outside the U.S. are based on the country of employment/in-country office where the candidate will perform the role.ย CRSยด work culture is a collaborative, mission-driven culture committed to improving the lives of the poor throughout the world.ย
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States.ย Catholic Relief Servicesย works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. ย Catholic Relief Servicesโย relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.ย We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRSโ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.
CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.
CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.ย The successful candidate is expected to sign and adhere to CRSยด Code of Conduct.
CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.
Disclaimer:ย This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.ย
CRS is an Equal Opportunity Employer.
General Requirements
CRS offers are contingent on the selected candidateโs ability to legally work where the position is to be performed. Every government has a unique set of work permit eligibility requirements.ย ย All positions requiring residence or frequent travel outside a home country must undergo and clear a pre-employment medical clearance; some work permit processes require clearing a separate government administered medical examination.
CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.