Hardship Level (not applicable for home-based)A (least hardship)
Family Type (not applicable for home-based)
Family
Staff Member / Affiliate TypeUNOPS LICA9
Target Start Date2025-09-15
Deadline for ApplicationsAugust 25, 2025
Terms of ReferenceThe Associate Partnerships Officer (Markets Support) will play a key role in enabling the Private Sector Partnerships (PSP) teams across the five markets in the Americas region to deliver on their goals. The incumbent will provide tailored, ad hoc support to each market while maintaining a cross-cutting regional perspective and contributing to stronger coordination, reporting, and knowledge management across the board.
Working closely with the PPH Officer (Americas) and the broader PSP Americas team, this position will ensure consistent collaboration, information flow, and strategic alignment between regional and country-level teams. The role will support the management of donor missions, contribute to the coordination and delivery of reporting processes, and provide operational assistance to fundraising efforts and partnership management.
The Associate Partnerships Officer will also help ensure that partnerships and philanthropic initiatives are effectively supported through the preparation of donor materials, market research, event coordination, and the tracking of income and results. The incumbent will serve as a connector between markets, helping to harmonize practices, build synergies, and support collective learning.
This position requires a collaborative and highly organized professional with strong communication skills, a client-service orientation, and the ability to manage multiple priorities across a dynamic and multicultural environment. A strong understanding of the private sector fundraising landscape and donor expectations will be key to ensuring a high standard of support and regional coherence.
1. General Background
(Brief description of the national, sector-specific or other relevant context in which the individual contractor will operate)
The Private Sector Partnerships Service (PSP) sits within UNHCR's Division of External Relations (DER) and is responsible for mobilizing resources for refugees from the private sector. UNHCR has developed a Private Sector Fundraising Strategy 2018-2025 which has the ambition of growing PSP into a service capable of generating $1 Billion annually and identifies priority fundraising markets and regions.
As part of this strategy, and in order to achieve the ambitious objectives of mobilizing necessary resources for UNHCR, PSP's Private Partnerships and Philanthropy (PPH) Section develops and strengthens long-term partnerships with companies, foundations and private philanthropists ('PPH donors'). As part of a wider fundraising team, the primary role of PPH colleagues is to seek various forms of support from PPH donors: securing funding for UNHCR programmes and projects will be considered priority, but the work also includes leveraging the capacities of these partnerships beyond funding, in order to build long-lasting holistic partnerships bringing various forms of support to UNHCR and to persons of concern, such as advocacy, visibility, expertise, innovation and public engagement.
2. Purpose and Scope of Assignment
(Concise and detailed description of activities, tasks and responsibilities to be undertaken, including expected travel, if applicable)
- As delegated by the supervisor, support the engagement with a portfolio of PPH donors, and all activities relevant for the acquisition and strengthening of partnerships and relationships with them, ensuring that a dynamic pipeline is in place and regularly assessed and updated.
- Support the preparation of pitches, presentations, proposals, reports, and any other fundraising material targeting PPH donors. This can include working with PSP HQ to support the delivery of on-time reporting on contributions, and the development of funding proposals representing UNHCRโs priorities and donor needs.
- Support the management of partnerships and relationships, e.g. by helping to draft donor reports, plan donor missions or other tasks necessary to ensure that relationships are appropriately nurtured.
- Undertake market research to provide intelligence to inform PPH initiatives and/or the approach to specific donors or sectors.
- Support on the engagement of existing and potential donors at high-profile events, which can include being responsible for the logistics to ensure events are adequately planned and executed, and supporting on the preparation of the agenda, briefing notes, and talking points.
- Support the organization of internal meetings and skill-shares; and help plan the agenda points relevant to matters pertaining to partnerships and philanthropy.
- Support the drafting of the PPH section of the PSP teamโs PSP Annual Plans and Budgets, as the Quarterly Reports, by supporting the preparation of budgets and creating financial reports.
- As delegated, and in collaboration with Administrative colleagues, support PPH colleagues with procurement, admin and travel matters.
- Support the maintenance of up-to-date and accurate records of partnerships and relationships. This might include helping to keep track of income raised, keeping internal calendars and plans updated, and supporting on data entry and maintenance on Salesforce.
- Contribute to the development and updating of content on PSPโs SharePoint platform, in order to improve internal communications, and to maintain a regular flow of information with colleagues within and outside PSP.
- Contribute to information management and knowledge-sharing, through the collation and dissemination of data and information on partnerships and philanthropy.
- Support the delivery of communications and visibility plans with PPH donors. This can include gathering, consolidating and presenting data and information for the preparation of communications materials in collaboration with Communications and/or Public Information colleagues.
- The incumbent of the position will perform in direct link with the broader PSP country market plans and context, including effective collaborating on and working towards non-direct cash elements together with IG and campaigns, such expanding network for other purposes like in-kind, free publicity, CRM or location access for face-to-face frontliners.
Foundations
- Support the development and implementation of initiatives designed to engage with foundations.
- Support on the preparation and submission of foundations grants, including budget and narrative submissions, by helping gather, consolidate and present information in line with agreed deadlines.
- Support the logistics and planning of the organization of or participation in events for foundation and philanthropic networks and/or events in which senior foundations leaders are attending.
Corporates
- Support colleagues in implementing initiatives designed to acquire and strengthen partnerships with corporations and corporate foundations.
- Support colleagues in the management of corporate partnership and in the implementation of cultivation and stewardship plans with corporate partners to ensure that their competencies are leveraged for the benefit of UNHCR and persons of concern, and that the partnership is achieving its full potential. This might include support on joint initiatives, such as cause-related marketing campaigns, joint communications and employee engagement plans.
- Support the preparation of pitches, presentations and reports which communicate to corporate partnersโ representatives, in an accurate, timely and persuasive manner, relevant information on UNHCRโs programs and activities.
- Perform other related duties as required.
3. Monitoring and Progress Controls
(Clear description of measurable outputs, milestones, key performance indicators and/or reporting requirements which will enable performance monitoring)
4. Qualifications and Experience
(List the required education, work experience, expertise and competencies of the individual contractor. The listed education and experience should correspond with the level at which the contract is offered.)
a. Education (Level and area of required and/or preferred education)
โข A university degree (BA) in business/marketing, social sciences, humanitarian studies, international development or a related discipline.
โข Post graduate studies in related discipline is an asset.
b. Work Experience
(List number of years and area of required work experience. Clearly distinguish between required experience and experience which could be an asset.)
Essential
At least four yearsโ relevant work experience with two years commercial account management or private sector fundraising background with an NGO or an international organization.
Relevant professional experience in fundraising and/or partnerships and/or management of relationships with donors and/or external partners, with exposure to an international environment and/or with humanitarian organizations. Ability to produce high-quality written materials tailored to specific audiences. Ability to balance different and sometimes competing needs and deadlines. Experience in coordinating between multiple stakeholders, with an ability to multi-task, manage time, and thrive in a high-pressure environment. Proven experience in organizing, facilitating and managing meetings. Strong personal and group presentation and communication skills. Ability to reconcile or match the needs of the organization with those of donors. Good negotiation skills with experience across different cultures and educational backgrounds. Flexible working hours to accommodate global conference calls and across different time zones. Excellent knowledge of written and spoken English and Spanish.
Desirable
Knowledge of humanitarian and/or development programming. Knowledge of CRM systems, ideally Salesforce. Knowledge of SharePoint 365 platform. Experience in marketing and/or communications. Experience in a UN field location and/or working in a developing country, with an ability to function well in a multi-cultural environment. Working knowledge of Portuguese.
c. Key Competencies
(Technical knowledge, skills, managerial competencies or other personal competencies relevant to the performance of the assignment. Clearly distinguish between required and desired competencies)
Core Competencies:
Accountability
Communication
Organizational Awareness
Teamwork & Collaboration
Commitment to Continuous Learning
Client & Result Orientation
Managerial Competencies:
Empowering and Building Trust
Judgement and Decision Making
Managing Resources
Cross-Functional Competencies:
Political Awareness
Stakeholder Management
Planning and Organizing
Standard Job Description
Required Languages
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Desired Languages
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Additional Qualifications
Skills
Education
Certifications
Work Experience
Other informationPanama or Homebased within South, Central or North AmericaThis position doesn't require a functional clearance
RemoteYes