WASH Associate

Tags: South Sudan Environment un volunteers
  • Added Date: Wednesday, 05 November 2025
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Mission and objectivesThe Office of the UNHCR was established on 14 December 1950 by the UN General Assembly. The agency is mandated to lead and co-ordinate international action to protect refugees and resolve refugee problems worldwide. Its primary purpose is to safeguard the rights and well-being of refugees. It strives to ensure that everyone can exercise the right to seek asylum and find safe refuge in another State, with the option to return home voluntarily, integrate locally or to resettle in a third country. During times of displacement, we provide critical emergency assistance in the form of clean water, sanitation and healthcare, as well as shelter, blankets, household goods and sometimes food. We also arrange transport and assistance packages for people who return home, and income-generating projects for those who resettle.

ContextThe influx of Sudanese refugees to Yida and Jamjang camps started in 2011 following the eruption of the armed conflict in Kordofan, Sudan. This led forced displacements, and many civilians flee their homes. This is in addition to the ongoing situation in Sudan. As a result, over 138,000 Sudanese refugees arrived Pariang County, Ruweng Administrative Area in South Sudan since 2012 and are settled in Yida settlement, Ajuong Thok and Pamir refugee camps in Jamjang. UNHCR in partnership with other UN agencies and NGOs supports the Government of South Sudan to provide services including food, health, shelter, education, WASH, Protection, etc to the refugees. In view of the complex and large-scale operation, would require the technical expertise of a WASH Associate to support the UNHCR Jamjang Sub-Office.

Task DescriptionThe WASH Associate works under the overall supervision of a more senior WASH colleague, Technical Coordinator, or Programme Officer. S/he provides assistance in the development, guidance and oversight of the implementation of WASH strategies for refugee in JamJang camps including Yida settlement. The incumbent will support WASH related activities in the refugee settlements working closely with the multi-functional teams including colleagues from protection, health, settlement planning, field and others. The WASH Associate provides technical guidance, works with partners and other external stakeholders, reviews ongoing activities and generally contributes to improving WASH service delivery to persons of concern (POC) to adequate levels at each site in accordance with the UNHCR WASH Manual and Technical Guidelines, and applicable UNHCR and/or national standards. S/he will follow a rights-based and community focused approach to programme design and implementation. The incumbent will follow the five principles for protection, accountability and WASH as outlined in UNHCRโ€™s WASH Manual. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCRโ€™s core values of professionalism, integrity and respect for diversity. DUTIES - Provide technical guidance and support to partners on all WASH-related issues to ensure quality, cost-effectiveness, sustainability and environmental sound WASH interventions. - Liaise with implementing partners, operating partners and relevant governmental and non-governmental counterparts. - Review regularly the quantity and quality of water and sanitation services offered in the Area of Responsibility (AoR) and maintain the records of WASH performance indicators for all locations. - Support the review of performance, undertake field verifications, monitor development and support the evaluation of activities and approaches adopted by partners in WASH and related sectors, reporting the results to the supervisor for sharing with other technical units. - Provide technical assistance (TA) to partners and help to enhance capacity building of partners. - Promote community involvement and participation in all the different stages of the WASH project cycle. - Build and maintain close relationships with other sectors, particularly site planning, health and community service, to locate, plan, implement and monitor WASH activities. - Provide timely inputs to ensure that regular and accurate reports that analyse the challenges encountered in providing WASH services for beneficiaries are prepared and circulated. - May participate in the preparation of all reports for management, boards, donors, budget reviews, programme analysis, monthly, annual reports etc. in a timely manner. - Contribute to providing technical inputs during strategic and operational planning cycles of UNHCR within the AoR. - Assist in the communication of WASH related issues as well as of the needs and issues of other sectors through reliable regular field presence. - Provide regular updates and track progress, prepare summaries and follow-up documents in correspondence. - Participate in WASH sector, infrastructure coordination, camp coordination and cross-cutting sector meetings e.g. health, environment, as required by the supervisor. - Compile documents and reports related to WASH activities and construction under the AoR. - Record feedback from UNHCR camp management, field and community services colleagues on issues with water availability, access, quality, sanitation situation, and ensure follow-up. - Support the management in provision of WASH facilities required (UNHCR managed and supported areas), including activities such as technical design, cost estimations of technical activities, development of bill of quantities for construction of all associated WASH works, and all operational and maintenance considerations. - Provide project management support for UNHCR WASH activities employing typical PM tools for design control, procurement, implementation and monitoring, and contract administration including evaluations to support progress certificates. - Promote and participate in the establishment of a complaint mechanism/system to improve the WASH accountability toward refugees; report all issues, communications and resolutions employed. - Establish and follow master and detailed chronograms, reporting to the sector any issue resulting in delays or extra costs. - Coordinate and supervise UNHCR partners' construction and maintenance of WASH in UNHCR managed and supported areas. - Assist in negotiations with local authority counterparts, partners and populations of concern. - Provide inputs for country operations plan and other submissions and reports. - Monitor WASH activities in the AoR on behalf of UNHCR and make recommendations to the supervisor and the UNHCR management team. - Provide data inputs for the WASH monitoring system. - Perform other related duties as required. Furthermore, UN Volunteers are required to: โ€ข Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day). โ€ข Be acquainted with and build on traditional and/or local forms of volunteerism in the host country. โ€ข Reflect on the type and quality of voluntary action that they are undertaking, including participation in ongoing reflection activities. โ€ข Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc. โ€ข Assist with the UNV Buddy Programme for newly arrived UN Volunteers. โ€ข Promote or advise local groups in the use of online volunteering or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible. โ€ข Any other related tasks as may be required or assigned by the supervisor. Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities: โ€ข Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day). โ€ข Be acquainted with and build on traditional and/or local forms of volunteerism in the host country. โ€ข Provide annual and end of assignment self-reports on UN Volunteer actions, results and opportunities. โ€ข Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc. โ€ข Promote or advise local groups in the use of online volunteering or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

๐Ÿ“š ๐——๐—ถ๐˜€๐—ฐ๐—ผ๐˜ƒ๐—ฒ๐—ฟ ๐—›๐—ผ๐˜„ ๐˜๐—ผ ๐—š๐—ฒ๐˜ ๐—ฎ ๐—๐—ผ๐—ฏ ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐—จ๐—ก ๐—ถ๐—ป ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฏ! ๐ŸŒ๐Ÿค ๐—ฅ๐—ฒ๐—ฎ๐—ฑ ๐—ผ๐˜‚๐—ฟ ๐—ก๐—˜๐—ช ๐—ฅ๐—ฒ๐—ฐ๐—ฟ๐˜‚๐—ถ๐˜๐—บ๐—ฒ๐—ป๐˜ ๐—š๐˜‚๐—ถ๐—ฑ๐—ฒ ๐˜๐—ผ ๐˜๐—ต๐—ฒ ๐—จ๐—ก ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฏ ๐˜„๐—ถ๐˜๐—ต ๐˜๐—ฒ๐˜€๐˜ ๐˜€๐—ฎ๐—บ๐—ฝ๐—น๐—ฒ๐˜€ ๐—ณ๐—ผ๐—ฟ ๐—จ๐—ก๐—›๐—–๐—ฅ, ๐—ช๐—™๐—ฃ, ๐—จ๐—ก๐—œ๐—–๐—˜๐—™, ๐—จ๐—ก๐——๐—ฆ๐—ฆ, ๐—จ๐—ก๐—™๐—ฃ๐—”, ๐—œ๐—ข๐—  ๐—ฎ๐—ป๐—ฑ ๐—ผ๐˜๐—ต๐—ฒ๐—ฟ๐˜€! ๐ŸŒ

โš ๏ธ ๐‚๐ก๐š๐ง๐ ๐ž ๐˜๐จ๐ฎ๐ซ ๐‹๐ข๐Ÿ๐ž ๐๐จ๐ฐ: ๐๐จ๐ฐ๐ž๐ซ๐Ÿ๐ฎ๐ฅ ๐“๐ž๐œ๐ก๐ง๐ข๐ช๐ฎ๐ž๐ฌ ๐ก๐จ๐ฐ ๐ญ๐จ ๐ ๐ž๐ญ ๐š ๐ฃ๐จ๐› ๐ข๐ง ๐ญ๐ก๐ž ๐”๐ง๐ข๐ญ๐ž๐ ๐๐š๐ญ๐ข๐จ๐ง๐ฌ ๐๐Ž๐–!

Competencies and valuesโ€ข Integrity and professionalism: demonstrated expertise in area of specialty and ability to apply good judgment; high degree of autonomy, personal initiative and ability to take ownership; willingness to accept wide responsibilities and ability to work independently under established procedures in a politically sensitive environment, while exercising discretion, impartiality and neutrality; ability to manage information objectively, accurately and confidentially; responsive and client oriented. โ€ข Accountability: mature and responsible; ability to operate in compliance with organizational rules and regulations. โ€ข Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment. โ€ข Planning and organizing effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities. โ€ข Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; ability to establish and maintain effective partnerships and harmonious working

Living conditions and remarksThe incumbentโ€™s duty station, Jamjang is a Town located in Ruweng Administrative Area, Jamjang County in South Sudan. The weather condition varies between 22-40ยฐC, Wind NW at 10 km/h, 12% Humidity. Jamjang is classified as a non-family duty station with the hardship category โ€œEโ€, mainly due to its remoteness and low level of basic facilities. The security level is categorized as level 4 with the situation calm and stable. All security briefings are provided in Juba by the Senior Field Safety Officer upon arrival, and in Jamjang by Snr field safety Associate. Security clearance is required for all travel between Jamjang, entry points and Juba. However, the political environment in South Sudan is unpredictable, thus requires strong security awareness when in the field. There is no reliable commercial flight operating between Jamjang and the capital Juba. Travel between Juba and Jamjang is facilitated by UNHAS flight. There is also road transport to dispatch logistics where the road is bumpy. Security clearance is mandatory, via UNDSS web. There is level 1 clinic in UNHCR compound managed by IQARUS and Pariang Hospital, in Pariang county, which is 40Km NE of Jamjang. As Jamjang is designated R&R/ SCWS Duty Station, UNV is entitled to go for SCWS every 9 weeks (63 days) stay in the duty station. Accommodation is provided for National staff in the UNHCR guest house at a cost of $55 per month. Visitors, too, can be accommodated if room is available. South Sudan is a unique country and Jamjang is a unique (humanitarian) operation with increased refugee influx from Sudan. It provides for an interesting and enriching environment, but also requires a mature level of cultural awareness, as well as more stamina and commitment than elsewhere to make life comfortable and affordable. There are several refugees returns reception centers and entry points for UNHCR operational areas under UNHCR Sub Office Jamjang. Therefore, flexibility and the ability and willingness to live and work in harsh and potentially hazardous conditions, involving physical hardship and little comfort, are essential.

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