Team Assistant

Team Assistant Job #: req34004 Organization: World Bank Sector: Administration/Office Support Grade: GB Term Duration: 2 years 0 months Recruitment Type: Local Recruitment Location: Pohnpei,Micronesia Required Language(s): English Preferred Language(s): Closing Date: 8/15/2025 (MM/DD/YYYY) at 11:59pm UTC

Description

Do you want to build a career that is truly worthwhile? The World Bank Group is a unique global partnership of five institutions driven by a bold vision to create a world free of poverty on a livable planet. As one of the largest sources of funding and knowledge for developing countries, we help solve the world’s greatest development challenges. When you join the World Bank Group, you become part of a dynamic, diverse organization with 189 member countries and more than 120 offices worldwide. We work with public and private sector partners, invest in groundbreaking projects, and use data, research, and technology to bring tangible and transformative change around the globe. For more information, visit www.worldbank.org.
VPU Context: 
The World Bank’s Pacific department (EACNF) covers nine countries (Fiji, Kiribati, Marshall Islands, Micronesia, Nauru, Palau, Samoa, Tonga and Tuvalu) and is home to more fragile and conflict-affected states than any other region outside of Africa. Over the past few years, the Bank has substantially scaled-up its program and field presence in the Pacific, with a focus on initiatives that address the challenges of fragility, isolation, size and limited capacity, and create a foothold for wider development engagement with emphasis on country-specific strategies along three axes; (i) encouraging regional/global integration; (ii) building resilience against external shocks; and (iii) promoting economic reform and private sector development. 
The World Bank in the Pacific Islands: https://www.worldbank.org/en/country/pacificislands
Unit Context: 
The World Bank has established a new sub-regional office in the North Pacific, covering the Federated States of Micronesia (FSM), Republic of the Marshall Islands (RMI) and Palau. The World Bank’s engagement with these three countries is guided by the Regional Partnership Framework for nine Pacific Island Countries (PIC9 RPF). The RPF has four focus areas: (i) fully exploiting the available economic opportunities; (ii) enhancing access to employment opportunities; (iii) protecting incomes and livelihoods; and (iv) strengthening the enablers of growth opportunities (macroeconomic management, infrastructure and addressing knowledge gaps). In FSM and RMI, the World Bank program has increased substantially, both in number and volume of operations. The sub-regional office is based in Pohnpei, FSM. The current in-country staffing for the North Pacific comprises of a Resident Representative, a Senior Operations Officer, a Country Officer and an Administrative Support staff.
The Team Assistant (TA) will carry out the full range of administrative support work, including serving as a receptionist, managing the office supplies, providing data management and logistical support, assisting to manage suppliers and contractors and monitoring the Resident Representative and Senior Operations Officer schedules, as well as supporting other staff located in the office and visiting teams traveling to the North Pacific.   

The successful candidates will be offered two (2) year renewable term appointments.Duties and accountabilities:
• Greet visitors and direct them to the appropriate office.• Answer telephones, route calls, take messages, answer routine inquiries and maintain a log of inquiries, as required. • Gather incoming mail from the post box and distribute to staff; distribute mail from the WB to government officials, as needed. • Maintain current distribution lists, phone/address lists of contacts, and distribute documents for the team.• Monitor level of supplies and order stock, distribute office supplies. • Track conference room reservations and meeting needs, as well as organize and maintain the conference room facilities. • Provide logistical planning and support for various events, such as mission visits, conferences, workshops, negotiations.• Assist with printing, scanning, photocopying and maintaining the technology equipment in the Country Office. • Run various errands, as required, and resolve office-related malfunctions. • Coordinate schedules taking priorities into account, monitor changes, and communicate information to appropriate staff, inside and outside the country office, as well as officials outside the World Bank (WB).• Coordinate and provide logistical support to WB staff, including the processing of Entry Visas and travel as well as providing local contact information such as hotels, transportation, and restaurants to visitors. • Draft routine correspondence, project related documents, and proofread materials using proper grammar, punctuation, and style.• Incorporate agreed comments into documents, making full use of shared drives and software capabilities.• Use WB systems for data entry and processing pertaining to travel, tracking of assets and procurement and payment of goods and services. • Work productively and take initiative to support the Resident Representative and other country office staff. • Support administrative functions and carry out any other related work assigned by the Country Office team. • Frequent interaction with the following: Internal Contacts, Other VP and Global Practice (GP) units, IFC and MIGA and other institutional units, staff in all locations, locally and internationally, external Contacts such as Government Officials, Consultants, and External Organizations.

Selection Criteria

• Preferred education – High school diploma with 5 years of experience or equivalent combination of education and experience. A university degree would be an advantage.• Excellent communication skills and proficiency in both written and spoken English and FSM languages (especially Pohnpeian).• Effective time management and organizational skills and ability to produce high quality work under pressure. • Committed team player with demonstrated inter-personal skills and ability to work effectively in a multi-cultural environment. • High level of discretion in dealing with sensitive or highly confidential matters. • Proficient information technology skills (Microsoft Word, Excel, Outlook and PowerPoint) and willingness to learn new programs and applications as needed. • The candidate should have the legal right to work in the FSM.

WBG Culture Attributes:

1. Sense of Urgency – Anticipating and quickly reacting to the needs of internal and external stakeholders.
2. Thoughtful Risk Taking – Taking informed and thoughtful risks and making courageous decisions to push boundaries for greater impact.
3. Empowerment and Accountability – Engaging with others in an empowered and accountable manner for impactful results.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.