SYRIA - DEPUTY HR HEAD OF DEPARTMENT- DAMASCUS (NATIONAL)

About us

Desired start date: 01/10/2025
Duration of the mission: 6 Months - with possibility to extend
Location: Syria - Damascus

SOLIDARITES INTERNATIONAL (SI) is an international humanitarian aid association which, since more than 40 years, has been providing assistance to populations affected by armed conflicts and natural disasters by meeting their basic needs for food, water and shelter. Particularly committed to the fight against diseases linked to unsafe water, the leading cause of death in the world, SI's interventions provide expertise in the field of access to drinking water, sanitation and hygiene promotion, but also in the essential area of food security and livelihoods. Present in 26 countries, the SI teams – 3200 people in total, made up of expatriates, national staff, permanent staff at HQ, and a few volunteers - intervene with professionalism and commitment while respecting cultural norms.

About the mission

Solidarités International operates in Syria since 2013 with a very diversified programs portfolio in Hassake & Raqqa (NES), Aleppo and Idlieb (NWS) governorates. To achieve its humanitarian objectives the mission employs 350 staffs and developed meaningful partnerships with international and local NGOs.

In NES, SI is one of the leading agencies in the WASH sector, responding to emergencies, protracted situations and recovery needs. The strategy is complemented with a significant FSL component, addressing market rehabilitations, business development and agriculture.

In NWS, SI operates in Idleb and Nothern-Aleppo with large WASH programs, with a focus in camps settings for IDP populations, and rehabilitation programs, especially after the earthquake. SI also responds to new emergencies, including regular displacements, natural disasters and epidemics.

SI is also heavily involved in humanitarian coordination, both at strategic and technical level with relevant fora and stakeholders, including key donors.

Since regime's change, SI is redefining it operational model as well as well as its geographical scope and programmatic priorities. The organizational set up is being deeply reviewed with a Damascus-based coordination office, the reshaping of the base level structure. Assessments are being carried out in new areas including rural Damascus, South, Aleppo and Hama and new partnerships are being envisioned. This is to ensure relevance and efficiency, maximize impact through secured access and more generally ensuring the mission remains fit for purpose in a quickly evolving environment. And this on-going transformation will be at the core of the new CD responsibilities.

GOAL/PURPOSE:

The Deputy HR Coordinator supports the strategic and operational management of human resources across the Syria Mission. Under the supervision of the HR Coordinator, the position ensures the effective implementation of HR policies, compliance with local labor laws and internal procedures, and quality support to field HR teams. The role plays a key function in coordinating national staff HR processes, strengthening HR systems, and fostering a consistent, transparent, and responsive HR service delivery across all bases, while actively contributing to capacity building, risk mitigation, and the overall development of the HR function in a complex and evolving context.

About the job

LIST OF MAIN TASKS:

Development and Implementation of the national HR policies under her/his responsibilities & Compliance

- Participate in defining and monitoring the implementation of HR policies under her/his responsibility
- Participating in the project opening and closing and its timeframe from HR perspective
- Ensure appropriateness and coherence of fields job descriptions
- Ensure the SI functions Grid is implemented on the fields, and the recruitment process is respected
- Conduct a yearly compensation & benefits benchmark
- Continually ensure coherence between SI HR policies and national laws, and be the focal point of with the lawyer for national staff issues, as requested from the HR Coo
- Represent the HR department in meetings with Authorities (social security/Ministry of Labor etc.) and other NGOs for issues related to HR and Administration, at the request of the HR Coo
- Conduct regular field visits with a clear TOR to support admin and HR teams on the ground, to ensure HR consistency, documentation and capacity building and any other support may be required
- Provide ongoing technical support to field HR focal points at base and field level
- Act as the first line of support for operational HR questions at base level

Support to Field Bases

- Ensure contract management aligns with national labor laws.

- Stay informed on employment law and HR-related regulations.

- Ensure mission-wide compliance with HR procedures.

- Conduct trainings and refreshers for HR teams on policies and procedures.

- Oversee implementation of Internal Staff Regulations (ISRs) across all bases.

- Ensure proper application of medical clauses and health coverage; lead annual health surveys.

- Contribute to the development and revision of HR policies.

- Participate in employee well-being assessments and related action plans.

- Act as HOMERE focal point; verify monthly payroll and support field troubleshooting.

- Ensure personnel data is updated and accurate in HOMERE.

- Coordinate with Finance to ensure compliance with tax and social security regulations.

- Validate monthly tax and social security declarations for submission to Finance.

- Handle necessary administrative steps with local authorities (e.g., registrations).

- Prepare HR files for audits and quarterly submissions to HQ.

- Support and contribute to monthly shared cost and HR allocation tables.

- Organize national staff travel (HQ, field-to-field, etc.).

- Oversee national staff contracts, amendments, and terminations.

- Supervise HR focal points, ensuring timely and accurate HR administrative operations.

HR Archiving

Ensure timely updates and proper filing of national staff personnel files, and coordinate quarterly HR archive submissions to HQ.

Reporting/Communication/ Representation

Involved in mission HR strategy and target organizational chart with HRCo; consolidate and update organigram.

Compile monthly statistical HR report for HQ using HOMERE & HR Pack.

Act as HR focal point with Syrian Authorities, including Social Security Corporation and Ministry of Labor.

Represent HRCo in support/coordination meetings and participate in HR-Admin coordination meetings.

Report changes in Social Security & Income Tax calculations to HQ; focal point for PSEA Complaint Reporting Mechanism.

Your profile

Education & Experience
Bachelor’s degree in Human Resources, Business Administration, Labor Law, or a related field
+5 years of experience in the humanitarian sector (INGOs)
+3 years in a Human Resources management role with increasing responsibilities.

Technical Skills & Experience
Strong knowledge of national labor laws and experience liaising with local authorities
Skilled in developing and implementing HR policies, procedures, and job classification systems
Proficient in employment contract management and HR administrative processes
Confident in payroll processing, compensation management, and ensuring tax and social security compliance
Competent in using HR Information Systems (e.g., HOMERE, SAP, BambooHR) and payroll software
Advanced Excel and MS Office skills for HR data analysis and reporting
Experienced in maintaining compliant personnel files and preparing for HR audits
Proven ability to deliver onboarding, HR trainings, and policy refreshers across teams
Active contributor to staff wellbeing, benefits administration, and duty of care initiatives
Effective in providing HR support to multi-site and decentralized operations

Transversal Skills
Excellent communication and interpersonal skills – both written and verbal
Strong leadership and coordination capabilities
High level of integrity and discretion in handling sensitive matters
Sound analytical and problem-solving abilities
Skilled in mentoring and capacity building for HR and admin teams
Able to manage pressure and prioritize effectively in dynamic environments

Languages
Arabic: Fluent
English: Fluent

SI will offer you

SI will offer a monthly salary of 2,070 USD, along with a comprehensive benefits package.

Application process

Do you recognize yourself in this description? If yes, please send us your CV and cover letter!

Please note that CV-only applications will not be considered, and that the vacancy may close before the deadline.

Thank you for your understanding.

To learn more about Sl: www.solidarites.org

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Solidarités International (SI) est déterminé à prévenir et à combattre tout type d’abus – tout acte d’exploitation, d’abus et/ou de harcèlement sexuels (SEAH) à l’encontre des membres des communautés bénéficiaires ou de ses collaborateurs et collaboratrices, atteinte aux personnes et/ou aux biens, fraude, corruption, conflit d’intérêt non déclaré, financement d’activités portant atteinte aux droits de l’homme - qui pourrait être perpétré dans le cadre de ses interventions. SI applique une tolérance zéro à l’égard de tout type d’abus, particulièrement des actes de SEAH.

Solidarités International est un employeur équitable qui combat toute forme de discrimination. SI ne demandera jamais une rétribution quelconque en vue de participer à un processus de recrutement.

Solidarités International (SI) is determined to prevent and fight all type of abuse – all act of exploitation, abuse and/or sexual harassment (SEAH) against members of beneficiary communities or collaborators, fraud, corruption, violation of persons and/or property, funding of activities harmful to human rights – that could be perpetrated in the frame of its interventions. SI implements a zero-tolerance policy regarding acts of abuse, notably acts of SEAH.

Solidarités International is an equitable employer committed to find all forms of discrimination. SI will ever ask for any remuneration to take part in a recruitment process.