Social Behaviour Change & Internet of Good Things Officer

Mission and objectivesThe fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programmes, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favouritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health including nutrition, early childhood development, education and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfil their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations

ContextGuided by the 2030 Agenda principle of “leaving no one behind”, UNICEF Rwanda under the current country programme will contribute to five priorities under the social transformation pillar of the National Strategy for Transformation 2017–2024: (a) Ensuring access to quality health for all; (b) Reducing malnutrition; (c) Ensuring access to and improving the quality of education; (d) Moving towards a modern Rwandan household, and; (e) Enhancing graduation from poverty and promoting resilience. The country programme will be implemented as part of the United Nations Development Assistance Plan 2018–2023 (UNDAP II), specifically contributing to Strategic Result Area 2: Social Transformation.

Task DescriptionUnder the direct supervision of the Social Behavior Change (SBC) Specialist, the UN Volunteer will undertake the following tasks: Digital coordination and content management (Itetero App, Rwanda Communication and Community Engagement (RCCE) mobile-based platform) • Provide continuous content management and technical support for the Itetero App and platforms. • Provide content and back-end support for the Rwanda Communication and Community Engagement (RCCE) mobile-based platform in coordination with Rwanda Health Council Connect (RHCC)/ Rwanda Biomedical Center (RBC). • Build capacity within Rwanda Broadcast Agency, National Child Development Agency, RBC/RHCC for scale and sustainability of digital platforms. • Produce regular performance reports and provide recommendations for content improvement and user engagement. • Generate 2 evidence-based analytical reports (mid end term) showcasing effectiveness, good practices and learning. Capacity development in M&E, evidence-based knowledge products • Develop standardized reporting and monitoring & evaluation (M&E) tools for Social and Behaviour Change (SBC) partners and facilitate validation with stakeholders. • Develop and maintain a verified Rwanda Health Council Connect (RCCE) partner database and organize stakeholder validation of the database. • Deliver 4 (reporting Clinics) capacity-building workshops for SBC partners, including civil society organizations and government stakeholders. • Provide technical support for real-time results documentation in the SBC partnership projects. • Conduct quality assurance reviews of partner reports and knowledge products. • Document lessons learned, best practices, and contribute to knowledge management in SBC programming. Furthermore, UN Volunteers are required to: • Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and taking part in UNV activities (e.g. International Volunteer Day). • Be acquainted with and build on traditional and/or local forms of volunteerism in the host country. • Reflect on the type and quality of voluntary action they are undertaking, including through ongoing reflection activities. • Contribute articles/write-ups on field experiences and submit them for UNV publications, websites, newsletters, and press releases. • Assist with the UNV Buddy Programme for newly arrived UN Volunteers. • Promote or advise local groups on the use of online volunteering or encourage relevant individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

Competencies and values☒ Accountability ☒ Adaptability and Flexibility ☒ Appropriate and Transparent Decision Making ☒ Client Orientation ☒ Commitment and Motivation ☒ Commitment to Continuous Learning ☒ Communication ☒ Development and Innovation ☒ Ethics and Values ☒ Integrity ☒ Judgement and Decision-making ☒ Knowledge Sharing ☒ Planning and Organizing ☒ Professionalism ☒ Respect for Diversity ☒ Self-Management ☒ Organizational Awareness ☒ Conflict Management ☒ Working in Teams

Living conditions and remarksKigali, the capital of Rwanda, has undergone an incredible period of rejuvenation and stability that is clearly visible the moment you step out into this beautiful city. Concerning transport, even though motorcycle taxis are not recommended, they are the fastest way to get around this metropolis. Helmets are provided, but it is better to have your own helmet. You can also take a standard taxi. Those with a yellow stripe will be run by individuals, while the majority will belong to either Kigali Taxi Service (3122) or Kigali Airport Taxis (476586). Public transportation is the cheapest way to get around Kigali, and many of the buses are new and well-maintained. You can also take these buses farther afield; expect to pay a fare based on distance. Transport prepaid cards are available for passengers at each bus station, and you can load a minimum amount of two hundred Rwandan francs (200RWF). If public transport isn’t your style, cars are available for rent or purchase in Kigali. Major investment has been made in infrastructure, including roads, and congestion in this city has never been particularly bad. Accommodations are found easily and at the relevant standards and recreation infrastructures (swimming pools, aerobics, etc…) can be found in the various places. Shops and markets are available with necessary items including imported goods, home furnishings and electrical appliances and vehicles spare parts. Public and private health facilities are available in Kigali and some of them such as King Faisal Hospital, Legacy Clinic, Hôpital la Croix du Sud, etc …work with CIGNA insurance. The above Hospitals have necessary health equipment; ambulances, adequate health services and can handle any emergency. Kigali is an exceptionally safe city. However, in case of emergency, there are several emergency numbers in Kigali, so be sure to know which to call. You can reach the police on a special line by dialling 999. Fire fighters can be reached at 111 and the emergency services are at 112. If you have or see a traffic accident, call 113.