SheTrades WordPress UX/UI Designer (International Consultant)

Result of ServiceExpected Outputs and Timelines • By 30 September: o Conducted consultations with specific SheTrades teams to define page objectives, user needs and content priorities. • By 31 October: o Submitted a UX review and layout recommendations for the two webpages, including proposed improvements to structure and usability. • By 07 November: o Submitted low-fidelity wireframes for desktop and mobile views, incorporating feedback from the SheTrades team. • By 14 November: o Submitted high-fidelity mockups for desktop and mobile, aligned with the SheTrades visual identity and WordPress theme. • By 28 November: o Submitted a complete design handoff package, including annotated mockups, downloadable assets, and specifications for implementation. • By 19 December: o Provided support during implementation, including feedback and clarification to the web developer across two review rounds. Work LocationHome-based Expected duration15.09.25 - 19.12.25 Duties and ResponsibilitiesThe International Trade Centre (ITC) is a joint agency of the United Nations and World Trade Organization based in Geneva. ITC’s mission is to enable small business export success in developing and transition- economy countries, by providing, with partners, sustainable and inclusive development solutions to the private sector, trade support institutions and policy makers. ITC recognizes that Gender Equality is a right in and of itself and a requisite for sustainable development. All women everywhere have the right to a decent income, employment, working conditions and a choice and voice in shaping their economic context. It is in this context that ITC developed a Gender Moonshot, which serves as its strategy to become more inclusive, results-driven, and future-oriented. A key objective of the Gender Moonshot is to strengthen gender mainstreaming across ITC projects and programmes. To further strengthen its internal coordination mechanism in order to a) improve the quality of gender mainstreaming across ITC projects, b) increase the visibility of ITC women and trade agenda across all ITC projects, and c) create new services, knowledge products and tools, ITC’s Women and Trade Programme is developing a Gender Mainstreaming booklet to support project and programme staff with better mainstreaming gender into their work. In preparation for ITC SheTrades' high-level event at the WTO 13th Ministerial Conference in 2024, the programme needs to ensure continued development of the SheTrades.com platform so that all past functionalities are made available to our constituents. DESCRIPTION OF DUTIES/RESPONSIBILITIES The Consultant will work under the supervision of the SheTrades Associate Economic Affairs Officer and the Head of Communications. The Consultant is expected to work in close collaboration with the SheTrades web developer and Communications team to deliver a user-focused redesign of ‘Partners’ and ‘Hubs’ pages on SheTrades.com platform. The Consultant is expected to perform the following duties: • Conduct consultations with specific SheTrades teams to clarify the objectives, audience, and key content needs for the selected pages, including priority messages, calls to action, and expected user journeys. • Carry out a UX review of the current versions of the Partners and Hubs webpages, identifying usability issues, structural inefficiencies, and opportunities for improved information flow and user engagement. • Propose layout and structure improvements that enhance usability, simplify navigation, improve information hierarchy, and reflect current best practices in web design and content presentation. • Design responsive, high-fidelity mockups for both desktop and mobile breakpoints, using Figma (or a comparable tool), including specifications for fonts, spacing, padding, colour, button styles, and other UI components. • Ensure brand consistency by aligning all design outputs with the existing SheTrades visual identity, WordPress theme constraints, and ITC Style Guide, while maintaining design flexibility for future updates. • Apply SEO-conscious design structure, ensuring proper use of heading levels (H1, H2, etc.), strategic link placements, metadata cues, alt text placement, and content layout to support search discoverability. • Prepare a complete design handoff package for the SheTrades web developer, including annotated mockups, downloadable assets, font and colour specifications, and documentation of interactive elements (e.g. hover states, collapsible sections, accordions, mobile-specific changes). • Coordinate with the SheTrades web developer to ensure technical feasibility and visual accuracy during implementation, including at least two review rounds during the build phase. • Revise designs based on feedback from the SheTrades team, incorporating up to two formal review cycles into the final design package. The consultant is obliged to provide full access to ITC external and internal auditors to documents and information. In addition, the contractor shall comply with any audit undertaken in line with the financial regulations and rules of the United Nations. Copyright The Consultant has to ensure that s/he has obtained the necessary permissions with regard to intellectual property rights required to perform his/her services under this consultancy contract and for the subsequent dissemination by ITC in any form. Documentary proof is to be submitted to ITC. Should any license fee be due for the use of copyrighted materials of third parties, the Consultant shall request the prior written permission from ITC. S/he has further to ensure to obtain accreditation to event(s), if required. All designs, assets, and related materials created under this contract will become the sole property of ITC. ITC champions workforce diversity, inclusion, gender equality and gender parity and considers all qualified persons - of all genders - equally, including those with disabilities, without discrimination or prejudice of any kind Qualifications/special skills• A university degree in graphic design, digital media, human-computer interaction, or a related field. • Extensive relevant experience may be accepted in lieu of the university degree. • Minimum five years of professional experience in UX/UI design for websites and working with WordPress-based platforms. • Experience designing responsive, accessible, and SEO-conscious layouts is required. • Interested candidates must submit a digital portfolio demonstrating relevant experience in UX/UI design for WordPress-based websites. The portfolio should include: o At least five examples of responsive web page designs (desktop and mobile views), preferably built or adapted for WordPress. o Work samples showing UX processes, such as wireframes, user journey mapping, and before/after redesign comparisons. o At least one example demonstrating integration of accessibility standards (e.g., WCAG) and SEO-conscious layout. o Evidence of aligning designs with an existing brand identity and technical constraints. o IMPORTANT: Only applications accompanied by a relevant portfolio will be considered. Desirable: • Experience designing for international development, women’s empowerment, or UN-led platforms • Familiarity with SheTrades branding or previous work with ITC • Understanding of accessibility standards (e.g. WCAG) in a WordPress environment • Experience working with WordPress developers on collaborative design-to-build workflows • Ability to suggest reusable design components that align with SheTrades.com structure Skills required: • Strong experience in UX/UI design for websites built with WordPress • Proficiency in Figma or equivalent design tools for responsive layout • Ability to structure content clearly and intuitively, with attention to mobile usability • Understanding of WordPress theme constraints and block-based editing (e.g. Gutenberg) • Familiarity with SEO-conscious design (headings, alt text, link placement) • Experience preparing developer-ready design files with annotations and assets • Ability to align with existing brand identity and visual style Languages• Full proficiency in English – written and spoken – is required. Additional InformationNot available. No FeeTHE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.