The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.
CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.
At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org
CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.
Position Overview
The Senior Writer & Content Manager leads CHAI's content strategy and execution, serving as a key bridge between technical program teams and external audiences. This senior management position is responsible for developing compelling narratives that effectively communicate CHAI's impact, innovations, and thought leadership in the global health landscape. The role requires strategic vision, exceptional writing skills, and the ability to translate complex health concepts into powerful stories that advance organizational goals.
About the Content Team: We are building a small team within the larger Communications department that aims to communicate big ideas and strong points of view to move the needle on select transformational goals. The team identifies broad themes that align with CHAI and CEO priority platforms and collaborates with country and program teams to translate technical insights into compelling narratives across multiple content formats.
Location: This position is flexible to being based in one of CHAI's program countries subject to country leadership approval and/or the ability to obtain work authorisation. Prior experience working in one or more low or middle-income country settings, with a deep understanding of the global health landscape and development sector is required. See where we work here.
Responsibilities
Strategic Leadership & Content Direction
Develop and execute CHAI's overall content strategy in coordination with the Communications Director, ensuring alignment with CHAI's strategic priorities and thought leadership goalsCultivate a high-level view of the organization to identify strategic content opportunities that showcase CHAI's impact and expertiseLead the planning and creation of major content initiatives, including flagship reports, thought leadership pieces, and high-visibility communicationsManage the editorial/content calendar and workflow, ensuring timely execution of all content prioritiesMeasure content performance and adjust strategy based on analytics and stakeholder feedback
Content Development & Quality Assurance
Write and edit thought leadership pieces for CHAI leaders and key reports/white papers that position the organization as an authoritative voice in global healthEdit content for strategic messaging and organizational voice, maintaining consistency and quality across all materials (internal & external)Develop compelling narratives that translate technical achievements into accessible stories for donors, partners, internal staff, and the publicLead content approval processes with internal and external stakeholders, ensuring content accuracy and alignment with strategic prioritiesDevelop a suite of templates for low- and medium-priority contentLead Annual Report development and production, including managing overall project timeline, coordination, and budget planning as well as overseeing content collection and review
Team & Cross-Organizational Collaboration
Supervise and mentor content team member [Technical Writer & Content Producer]Coordinate with technical program and country teams to identify content opportunities and develop narratives that showcase their workCollaborate with the policy, advocacy, and communications group to amplify CHAI's thought leadership across relevant networksBuild strong relationships with organizational leaders to understand technical work and communicate it effectively to internal and external audiencesProvide training to program and country teams to engage with Content teamPartner with the analytics manager to track content performance and optimize strategy
Administrative duties
Manage contracts with freelance writers and other vendors as neededDevelop and maintain content governance frameworks and approval workflowsMaintain quality assurance processes and content review protocolsManage content team schedules, workload distribution, and capacity planning
Qualifications
Required experience & skills
Degree in journalism, communications, public health, or related field7-10 years of progressive experience in strategic communications, content development, or related fieldExceptional writing and editing skills with demonstrated ability to create compelling narrativesPrevious journalism, editorial, or equivalent experience producing high-quality written contentPrior experience working in one or more low or middle-income country settings, with a deep understanding of the global health landscape and development sectorProven ability to translate technical concepts for broader audiencesStrong project management experience with demonstrated success managing complex, multi-stakeholder initiativesExperience supervising staff and developing team capabilities
Leadership & strategic skills
Strategic thinking ability with capacity to align content development with organizational goalsExcellent interpersonal and relationship-building skills, particularly with senior leaders and technical expertsSound editorial judgment and attention to detailAbility to prioritize and manage multiple projects simultaneously in a fast-paced environmentDemonstrated track record of innovation in communications and content strategy
Technical knowledge
Understanding of digital content best practices and content distribution channelsFamiliarity with content performance metrics and analyticsKnowledge of global health issues, international development, and/or public health
Personal qualities
Collaborative leadership style that builds trust across the organizationExcellent judgment and discretion when handling sensitive informationAdaptability and willingness to pivot strategies based on organizational needsComfort working in a fast-paced, global organization with multiple prioritiesFluency in additional languages such as Swahili, Portuguese, French, Spanish or other languages native in our countries of operation is highly desirableWillingness to travel internationally as needed
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