Senior Manager of Global Communications

Description

Position Title: Senior Manager of Global CommunicationsPosition Classification: Regular; Exempt; Full-Time; 40 hours/Week if based in the USReports to: Managing Director, Marketing and CommunicationsLocation: We are open to candidates based in the U.S. (up to 30% domestic and/or international travel) Please note that we do not sponsor U.S. work authorization for this role. Candidates must be able to legally work in the U.S. without visa sponsorship. Position Overview:The Senior Manager of Global Communications oversees key strategic initiatives to strengthen Partners In Health’s (PIH) global marketing and communications capacity. As an integral member of the Marketing and Communications (MarComms) team, the Senior Manager is responsible for cross-site communication and knowledge sharing, including building and managing a centralized resource library. They will also lead in establishing a communications fellowship program (strategy development, implementation, and evaluation) with an emphasis on empowering local leaders. Responsibilities: Strategic Leadership (50%)

• Act as the primary MarComms point person for local site communication teams, providing strategic guidance or connecting to a subject matter expert as needed. May include working in country to accompany local site leadership and communication staff.
• Ensure alignment across all teams with global resource generation goals and plans, as well as brand standards.
• Develop and implement a structured fellowship program to train, mentor, and empower global marketing and communications professionals at the care delivery sites. Resource Management (35%)
  • Concept, develop, and maintain a comprehensive digital resource library to support building capacity and skills of the global communications team.
    • Collaborate with subject matter experts to curate materials such as trainings, hiring and onboarding guides, templates, and other professional development resources.
    • Establish and enforce protocols for updating and organizing library content to keep resources relevant and effective.
    • Regularly communicate updates and changes to the library to ensure its accessibility and usefulness. Global Communications (15%)
      • Develop strong productive relationships with site-based colleagues to identify core challenges to local communications strategy.
      • Ensure smooth operations, including the activities, processes, and systems to produce and deliver global communications.
      • Train global teams to use training platform(s), working with the PIH training team as needed.
      • Stay current with global communication trends and best practices to keep PIH at the forefront of innovation. Qualifications
        • Bachelor’s degree in communications, marketing, education, or relevant field or equivalent relevant experience.
        • 5-8 years’ experience in global communications, experience with nongovernmental organizations or international organizations strongly desired.
        • Proven experience in building resource libraries or content management systems.
        • Demonstrated ability managing complexity and prioritizing multiple tasks.
        • Ability to work productively in highly collaborative settings while also able to function independently.
        • Fluency in written and spoken English required, and knowledge of additional language(s) considered an asset, especially Spanish, French, or Haitian Creole.
        • Demonstrates the organization’s core values of: Commitment, Humility, Integrity and Pragmatic Solidarity/Accompaniment
        • Accountability – Able to accept responsibility for one's actions, outcomes, and those of their team.
        • Achieving results – Able to design and conduct work with clarity and integrity: to set realistic targets for themselves and others, ensure availability of resources, monitor progress and performance, accomplish meaningful outcomes, evaluate achievements, and integrate lessons learned.
        • Adaptability – Able to adapt to change, to balance multiple demands, consider new approaches, and persist towards solutions in changing circumstances.
        • Teamwork – Able to work well with others to achieve common goals. Exemplary interpersonal skills; ability to collaborate effectively with culturally diverse staff across departments and country.
        • Leading & Supervising – Able to build effective teams, direct and develop staff, and manage others to meaningful outcomes.This vacancy may be used to fill similar positions. Organizational Profile Partners In Health (PIH) is a non-profit, global health organization that fights social injustice by bringing the benefits of modern medical science first and foremost to the most vulnerable communities around the world. PIH focuses on those who would not otherwise have access to quality health care. PIH partners with the world’s leading academic institutions to create rigorous evidence that shapes more sound and all-inclusive global health policies. PIH also supports local governments’ efforts to build capacity and strengthen national health systems. As of today, PIH runs programs in 11 countries (Haiti, Kazakhstan, Lesotho, Liberia, Malawi, Mexico, Navajo Nation, Peru, Rwanda, Sierra Leone, United States), where it provides direct care to millions of patients, through public facilities and community engagement. Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities. Partners In Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Pay and BenefitsFor candidates based in the United States, the expected starting salary range for new hires in this position is between $85,000-$95,000/year and may vary depending on multiple individualized factors, including market for the position, job-related knowledge, skills, and experience. The position belongs to a class of roles that have a salary range between $80,000-$95,000/year. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan with employer match, as well as participate in organization-sponsored medical, dental, vision, short-term and long-term disability insurance, and basic life insurance plans for the employee and the employee’s eligible dependents. Full time employees will receive 15 days of vacation, 12 sick days, 3 personal days, and 3 volunteer days in addition to paid time off during the week between Christmas and New Year’s Day, the week of July 4th, and 11 additional holidays annually. Partners In Health will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If a reasonable accommodation is needed, please contact: [email protected].