Security Operations Associate – Training Team

Security Operations Associate – Training Team Job #: req33160 Organization: World Bank Sector: General Services Grade: GE Term Duration: 3 years 0 months Recruitment Type: Local Recruitment Location: Nairobi,Kenya Required Language(s): English Preferred Language(s): French Closing Date: 7/8/2025 (MM/DD/YYYY) at 11:59pm UTC

 Description

Do you want to build a truly worthwhile career? The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty and promoting shared prosperity. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges.  For more information, visit www.worldbank.org.

The WBG is a member of the UN Security Management System. It also maintains close working relationships with other International Financial Institutions, such as the International Monetary Fund, the African Development Bank, and the Inter-American Development Bank.

Global Corporate Solutions

Reporting to the Managing Director and World Bank Chief Administrative Officer, the Global Corporate Solutions (GCS) department provides a broad range of shared corporate services that are needed for the effective functioning and mission of the WBG to include: Corporate Security; Corporate Real Estate & Facilities and Corporate Services. 

Corporate Security

Corporate Security (GCSSC) is responsible for the strategic security program that empowers the WBG to carry out its business worldwide. The division’s mission is to support global operations by employing risk mitigation strategies and promoting the principle of a shared responsibility for security and safety. Corporate Security (GCSSC) staff serve at both WBG Headquarters in D.C. and in Bank Group offices in more than 130 countries.

Roles and Responsibilities

Reporting to the Security Operations Associate (Training) will conduct training and exercise programs for staff from various units on a broad range of security topics. The Security Operations Associate (Training) will play a critical role in supporting the implementation of Corporate Security’s learning strategy, including the development of Unit staff and the delivery of core curriculum for all WBG staff, improving the quality and relevance of technical and professional learning with a linkage to individual career paths, ensuring that learning is accessible regardless of their geographic location.

The Security Operations Associate (Training) will remain informed of various knowledge management practices through the WBG to inform Unit staff and external clients of the resources and systems available and support a variety of deliveries. Located in Nairobi, Kenya, this position will support deliveries and other key training initiatives as required, predominantly in Africa. There is also an opportunity for international travel.

Strategic Training and Awareness

Would you like to prepare individual World Bank Group staff for traveling around the globe and provide them with critical tools to stay safe regardless of where they are? We are looking for someone to ensure the readiness of World Bank Group staff to handle different incidents by providing such staff with the tools necessary to prepare for any number of events, respond to various events, and recover from them. Specific results include:

• Coordinate, research, and employ appropriate methodologies in training and communications to execute training programs that contribute to GCSSC Training Team’s overall security awareness outreach to staff and management.
• Support the development of new products, deliver routine and complex training products, and address needs identified by partners and other Training Team members.
• Work alongside other trainers to support the delivery of multiple programs and the scheduling thereof.
• Support the organization and delivery of training modules as and when required.
• Collaborate with Training Team members to identify areas for improvement and expansion of all GCSSC learning and training programs; coordinate events related to GCSSC for internal and external audiences (courses, workshops, safety awareness BBL, conferences, and specialized events).
• Update and maintain Corporate Security Learning Resources.
• Support the efficiency, quality, and responsiveness of learning programs and activities by analyzing current activities, monitoring their use, and measuring their impact. Recommend the incorporation of evaluation results from surveys to improve learning activities.
• Collaborate with GCSSC and other WBG internal and external partners, and sponsors to deliver learning activities.
• Support logistics related to GCSSC Staff Development and Training Team activities, including events, trainings, publications, and reports.
• Assist in the learning development, design, marketing, implementation, and evaluation, including the use of technology.
• Support the development of marketing and promotion training materials (videos, posters, internal social media updates; etc.).
• As instructed, assist in creating and maintaining the Corporate Security OLC catalog and course entries.
• Provide regular updates to the unit on the status and capability of the program, highlighting issues and achievements.
• Report directly to the Senior Security Specialist (Strategic Training and Preparedness).

Selection Criteria

• Master’s degree with 2 years of relevant experience in Knowledge Management Development, Learning Development, Instructional Design, International Relations, Political Science, National Security Studies or related field. A bachelor’s degree in combination with 4 years of qualifying experience may be accepted in lieu of the master’s degree.
• Demonstrated experience with training portfolio through effective planning, directing, organizing and coordination. Experience with design, organization, and implementation of knowledge sharing, learning activities and learning plans.
• Proficiency with common office computer programs.
• Oral and written fluency in English is required.
• Proficiency in French is strongly preferred.  

Specialized Skills
• Experience in WBG, UN and/or diplomatic security operations are highly desirable.
• Ability to capture and organize information and synthesize knowledge from diverse sources of information.
• Proven ability to deliver projects and activities on time.
• Ability to produce quality work under tight deadlines; ability to organize, edit and draft documents and presentations.
• Ability to use innovative technology and communication solutions to create engaging training products and reach different audiences. Proficiency with SharePoint, learning, video and/or graphic software is a plus.
• Skill to deal sensitively in multicultural environments and build effective working relations with staff across the WBG.
• Proficiency in program management, including crafting, planning, and implementing knowledge-related initiatives, collaborating with other teams and facilitating programs and events involving knowledge management and knowledge creation.

Competencies
• Deliver Results for Clients - Acts as a trusted, strategic advisor, partnering with clients to deliver results.
• Collaborate Within Teams and Across Boundaries - Leads collaboration across WBG and with partners drawing on robust professional networks.
• Create, Apply and Share Knowledge - Establishes an environment where knowledge is created, applied, and shared.
• Lead and innovate - Inspires and influences others to drive innovation.
• Make Smart Decisions - Makes timely decisions that have a broad impact.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.