Special Notice: Theย ICAO Assemblyย recently reaffirmed its commitment to enhancing gender equality and the advancement of women by supporting UN Sustainable Development Goal 5 โAchieve gender equality and empower all women and girls.โ
ย Female candidates are strongly encouraged to apply for ICAO positions, especially in the Professional and higher level categories.
ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ICAO Core Values: Integrity, Professionalism, Respect for Diversity.
ย THE ORGANIZATIONAL SETTING
The Regional Office is primarily responsible for maintaining continuous liaison with the States to which it is accredited and with appropriate organizations, regional civil aviation bodies and sub-regional bodies and UN Agencies and programmes. The Regional Office ensures interregional coordination and promotes the timely and harmonized implementation of ICAO policies, decisions, Standards and Recommended Practices (SARPs) and air navigation plans. The Regional Office also provides technical guidance and assists States in their implementation activities.
In this context the Capacity, Development and Implementation Bureau (CDI) of the SAM Regional Office is responsible for supporting the administration of Regional Projects RLA/99/901, RLA/03/901 and RLA/06/901, also assist and coordinate the activities of regional and national projects. In addition, supports Regional Office to assist and advise the South American States, in terms of their needs for the proper implementation of the ICAO policies, standards and recommended practices (SARPs), through CDI Projects.
The objective of the RLA/03/901 project is to count with a multinational mechanism for the Administration of the South American Digital Network (REDDIG), taking into consideration the regional developments in this matter. Also, meanwhile this multinational mechanism is established, the project will manage the REDDIG temporarily and it will implement CNS/ATM applications in accordance with the CAR/SAM FASID.
ย MAJOR DUTIES AND RESPONSIBILITIES
ย Function1 (incl. Expected results)
In coordination with SAM Regional Office:
Manage the technical operation of the network (VSAT and MPLS), seeking optimum efficiency, and providing appropriate assistance to the nodes for the identification and solution of the operation problems that will arise. Coordinate with communication service providers of other regional networks for the introduction of new services or any issue related to interconnections between regional networks and REDDIG, in accordance with the established Memorandums of Understanding (MoUs). Coordinate with regional network communications service providers to introduce new services or resolve interconnection issues, in accordance with the relevant MoUs. Coordinate with MPLS Ground Network Communication service providers the introduction of new services or the attention of any problem involved in the network following the SLA (Service Level Agreement) established between ICAO and MPLS provider.ย Function 2 (incl. Expected results) Function, achieving results such as: Follow up and coordinate with the satellite segment provider, in accordance with the contract established between the parties.ย Develop the proposal for the REDDIG operational manual update. Provide necessary assistance to technical staff of States for the correct operation of the network nodes all in coordination with the CNS SAM ICAO Regional Officer. Manage the network settings by keeping the system database updated with the corresponding information of the bandwidth per node. Prepare monthly reports on the activities of the network administration and the operating status of the system and send them to the Regional CNS Officer of the ICAO SAM Office. The same will be circulate to all the REDDIG Member Statesย Follow up the aspects of the guarantee contracted for the network. Verify periodically the network maintenance programmes; coordinating and supporting the improvement thereof. Implement the coordination procedures for the operation of the NCC (Network Control Center) in accordance with the REDDIG operational manual.
ย Function 3 (incl. Expected results) Function, achieving results such as: Support the REDDIG Administration in the establishment of spare part policy for the network and the modalities of obtaining the same, in such a way to guarantee its support and continuous supply. Coordinate with the Stateโs other administrative aspects established for the operation of the network as follows: Supplies provided by the States. Quantity and quality of the human resources to be provided by the States for the operation and maintenance of the network. Facilities, access to the sites, transportation/mobilization, personnel assistance, telecommunications, etc. Support REDDIG Administration in the elaboration of annually REDDIG budget. Prepare an activity report on network administration and the programme of activities for the next year, including the budgetary provisions. Based in the Regionalย ย ICAO plans and SARPS to implement, using the REDDIG platform, ground-ground ATN application for ATM purposes.
ย Function 4 (incl. Expected results) Performs other related duties, as assigned.
ย QUALIFICATIONS AND EXPERIENCE
ย Educationย
ย Essential University degree in Electronic Engineering with specialty in telecommunications.ย
ย Professional experienceย
ย Essential Ten years of professional experience in the management, operation, and maintenance of digital networks mainly VSAT and MPLS networksย Experience in the installation and setting in operation of VSAT and ground MPLS network; knowledge of handling of databases, calculation and computer science.ย Experience acquired in a position of superior level in the administration of the pertinent services of a digital network, knowledge of logistic management and reporting presentation. Knowledge of industry regulations and international regulations applicable to digital nets.ย Knowledge of ICAO rules and recommended practices, procedures, manuals and regional planning.ย Desirable Experience with ICAO administrative procedures, coordination requirements, guidelines and regulations that govern CDIย Experience in the handling of CDI projects, including the coordination of their activities.ย
ย Languages ย Essential Fluent reading, writing and speaking abilities in Spanish. A working knowledge of English and Portuguese. Desirable A working knowledge of any other language of the Organizationย (Arabic, Chinese, French, Russian, Spanish).
ย COMPETENCIES
Professionalism:ย In-depth knowledge of Microsoft Office and other administrative tools; good drafting skills of documents and emails; sound knowledge of project management techniques; knowledge of ICAO CDI Programmeย and familiarity with ISO 9001 Quality Management System; shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
Communication:ย Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailorsโ language, tone, style, and format to match the audience; demonstrates openness in sharing information and keeping people informed.
Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing othersโ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
Client Orientation: Considers all those to whom services are provided to be โclients โ and seeks to see things from clientsโ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clientsโ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clientsโ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
ย CONDITIONS OF EMPLOYMENT It should be noted that this post is to be filled on a fixed-term basis for an initial period of 1 year (first year is probationary for an external candidate).
ย ICAO staff members are international civil servants subject to the authority of the Secretary General and may be assigned to any activities or offices of the Organization, in accordance with the provisions of the ICAO service code.
ย ICAO staff members are expected to conduct themselves in a manner befitting their status as international civil servants. In this connection, ICAO has incorporated the 2013 Standards of Conduct for the International Civil Service into the ICAO Personnel Instructions.
ย ICAO offers an attractive benefit package to its employees in accordance with the policies of theย International Civil Service Commission (ICSC).
ย The statutory retirement age for staff entering or re-entering service after 1 January 2014 is 65. For external applicants, only those who are expected to complete a term of appointment will normally be considered.
ย Remuneration:ย Levelย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย Net Base Salaryย ย ย ย ย ย ย ย ย ย ย +ย ย ย ย ย ย ย ย ย ย ย ย ย ย Post Adjustment(net) ย ย ย ย ย ย ย ย ย ย ย ย ย \"Level\"ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย per annumย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย per annum(*) ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย 70,212 USDย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย 92,380 USD (*) Post Adjustment is subject to change.
ย HOW TO APPLY Interested candidates must complete an on-line application form. To apply, please visit:ย ICAO Careers website.
ย NOTICE TO CANDIDATES
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION INTERVIEW MEETING, PROCESSING OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTSโBANK ACCOUNTANTS.