Project Operations Assistant

Internal and external candidates will be considered for this vacancy. For the purposes of this vacancy, internal candidates are defined as staff members holding a regular, fixed-term or short-term graded or ungraded contract, including Junior Professional Officers (JPOs), staff on Special Leave Without Pay (SLWOP), and staff members on secondment/loan released by the Organization, unless otherwise specified in their contract. Staff members holding a regular, fixed-term or short-term graded contract will not retain their contract type if appointed to an ungraded position.
  Context

The voluntary solidarity mechanism aims to prepare the relocation of applicants of international protection  and towards this direction IOM is collaborating with its partners and other sub-contracted organizations to ensure beneficiaries travel in a safe and dignified manner and to prepare them before departure with enhanced skills and information to ease their integration in the Member State of Relocation (MSR). The project is funded by the Directorate for Migration and Home Affairs of the European Commission. 

Under the overall supervision of the Chief of Mission and the direct supervision of the Project Coordinator , the successful candidate will provide support in the implementation, monitoring and reporting of project activities.

1. Assist the Project Coordinator to oversee the day-to-day management of all movement operations for the relocation purposes with the aim to facilitate the pre-departure and movement-related activities for the potential beneficiaries of the scheme.
2. Ensure that all operational procedures are implemented in accordance with IOM standards, guidelines, and operating procedures.
3. Organize pre departure cultural orientation sessions in coordination with other IOM staff members and assist on the departure processing, including pre-embarkation and airport processing.
4. Develop methods and monitoring progress ensuring quality and liability to include all possible operational aspects. 
5. Properly monitor logistical, movements related to beneficiaries’ attendance at pre-departure information sessions, health assessment at other related phases of Relocation process.
6. Liaise with representatives from the Member States of Relocation (MSR) and the Benefitting Member States (BMS) to collect information on the reception of the beneficiaries in the member states of relocation. 
7. Ensure close coordination with relevant IOM Offices in the five Mediterranean countries (Cyprus, Greece, Italy, Malta and Spain) to facilitate the implementation of the action. This includes organizing coordination meetings, contributing to reporting processes, and ensuring compliance with project-related SOPs. Extract statistical information for the demographics of the beneficiaries of the Relocation Scheme. 
8. Attend coordination meetings with IOM missions from the five Mediterranean countries and, as well as with Greek counterparts.
9. Provide support during escorting missions of beneficiaries to their final destinations, when needed. 
10. Perform such other duties as may be assigned. Education
    • University degree from an accredited academic institution with minimum three years of relevant work experience.
    • Master’s degree will be considered as an advantage.  Accredited Universities are those listed in the UNESCO World Higher Education Database.   Experience
      • Previous experience in relocation activities will be considered an asset;
      • Familiar with direct assistance to migrants and/or refugees preferred;
      • Experience in working in a multi-cultural environment an advantage. Skills
        • Computer literacy in standard software applications (MS Office, etc) will be considered an asset;
        • Valid driver’s license with at least five years driving experience an advantage;
        • Flexibility and capacity in conflict resolution;
        • Good communication skills, personal commitment and efficiency. Languages
          • For this position, fluency in Greek and certified working knowledge of English  is required (oral and written). IOM’s official languages are English, French and Spanish. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.   Required Competencies   IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.   Values - all IOM staff members must abide by and demonstrate these three values:
          • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
        • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
      • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
    • Courage: Demonstrates willingness to take a stand on issues of importance.
11. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies – behavioural indicators
12. Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.