Operations Coordinator (People & Culture)

The Organisation

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected.

Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face. We support children’s rights from birth until they reach adulthood and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

For over 85 years, we have rallied other determined optimists to transform the lives of all children in more than 80 countries.

We won’t stop until we are all equal.

The Opportunity

As Operations Coordinator within the People & Culture team, you’ll play a key role in delivering a high-quality, responsive HR operations service to both managers and employees. Your responsibilities will span the full employee lifecycle, including preparing contracts and documentation, conducting reference and pre-employment checks, managing data in the HRIS system, generating reports and Audit requests. You’ll support both Global Hub (UK and Worldwide) and International employees, ensuring consistency and excellence across all touchpoints.

As part of the operations team, you will be the first point of contact for a wide range of HR-related queries, providing clear guidance on policies and procedures and resolving issues promptly and accurately.

The Individual

We’re seeking a customer-focused, deadline-driven professional with experience in HR administration across the employee lifecycle. You’ll bring operational knowledge in areas such as UK visa processes, payroll, employee benefits, salary sacrifice, and tax. Strong numeracy, attention to detail, and analytical skills—especially in Excel—are essential.

Fluency in written and spoken English is required, along with the ability to clearly explain HR and payroll procedures. You will be adaptable, able to meet service standards, and approach challenges with creativity and collaboration.

Please follow this link for a full role profile; Operations Coordinator P&C JD FTC June 2025.docx

Please respond to the requirements of the role in your cover letter.

Only CVs and cover letters in English will be accepted.

Location: Global Hub, Woking, UK. We are mostly remote working, with annual team visits to the office in Woking. You must have the pre-existing right to live and work in the United Kingdom without restriction.

Type of Role: 12 month fixed term contract

Reports to: Head of Operations, People & Culture

Salary: circa £26,000 per annum

Benefits include:

Closing Date: Sunday 24th August 2025 (UK midnight)

Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.

We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.

We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.

Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.

A range of pre-employment checks will be undertaken in conformity with Plan International's Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Please note that Plan International will never send unsolicited emails requesting payment from candidates.