Job Summary
Position Title: Operations and Logistics Officer
Reports to: Project Director, STRIDES Zambia
Location: Lusaka, Zambia
FHI 360 is a nonprofit human development organization dedicated to improving lives in a long - lasting way by advancing integrated, locally driven solutions. Our staff includes experts in health, public health threats, education, nutrition, environment, economic development, civil society, gender, youth, research, technology, communication, and social marketing - creating a unique mix of capabilities to address todayโs interrelated development challenges. FHI 360 serves more than 50 countries including Zambia and all U.S. states and territories. We currently seek qualified candidates to fill the role of Operations and Logistics Officer to be based in Lusaka.
Job Summary:
The Operations and Logistics Officer will be responsible and accountable for the operations and delivery of all logistics related activities for the STrengthening Infectious disease DEtection Systems (STRIDES) project in Zambia, in accordance with the FHI 360โs operations and logistics policies and procedures S/He will establish all operational aspects of the project to support project delivery, including supply chain management, purchasing, facilities, and fleet management and serve as the procurement specialist, responsible for developing and standardizing operations processes and systems in accordance with Zambia country office guidance and directives. The Operations and Logistics Officer will collaborate with colleagues across all departments to identify system needs, process bottlenecks, and develop unique solutions to enable more timely, efficient, and accountable operations. In addition, S/He will support preparedness planning across country programs, developing instructional material, facilitating training, and mentoring staff.
Accountabilities:
- Implements and/or maintains the standard of FHI 360 Zambia Country Office operations and procurement policies and procedures.
- Manages the procurement process and inventory of office supplies, computer peripherals, software, cell phones, furniture, publications, subscriptions, medical equipment and pharmaceuticals for both domestic and country offices, in accordance with the FHI 360 Uganda Country Office and donor-specific polices
- Ensures that FHI 360 and donor procurement policies and procedures are adhered to at all times.
- Coordinates with the finance, administration, and program teams to ensure integrated internal controls, timely payment of vendors and complete, auditable support documentation.
- Develop standard protocols for essential logistic processes, including procurement requisition and commodity dispatch.
- Determine transportation requirements, secure transportation assets, and manage fleet allocation, including fuel, maintenance, and driver pool.
- Establish and maintain asset and inventory registry in Headquarter (HQ) and the field, including equipment allocation, maintenance, and dispose of assets in accordance with donor regulations.
- Ensure logistic and procurement activities are properly documented and fully adhere to United States Government (USG) export compliance as well as destination country importation & customs regulations and relevant protocols.
- Collaborate with HQ support departments to identify operations and administration process bottlenecks and develop solutions appropriate for operations.
- Ensures that transparent and responsive procurement processes are implemented and maintained.
- Supports the development and implementation of logistics plans, budgets, and procedures to maximize compliance with customer needs within budget constraints.
- Routinely communicates, coordinates and plans with the relevant requesting staff/programs regarding the order and delivery of supplies.
- Work with the procurement team to prepare financial reports and reconciliation of inventories.
- Support the Procurement and finance team to ensure that all supplies and services are delivered on time, purchase orders are paid as due and accounts are maintained currently.
- Maintain supplier information for regularly purchased items and be informed of current local market conditions.
- Manages and maintains up-to-date and accurate procurement tracker for FHI 360 Zambia Country Office and various projects.
- Performs any other duties or tasks delegated by the supervisor.
Applied Knowledge & Skills:
- In-depth knowledge of operations, procurement, budgeting, and supply chain management best practices.
- Comprehensive knowledge of procurement and logistics standards and practices.
- Working knowledge of company policies and procedures regarding budgets and contracts.
- Working proficiency with relevant USG policies and regulations.
- Working knowledge of managing security protocols for both staff and supplies.
- Capable negotiator, with significant and geographically varied experience establishing contracts, managing vendors, and ensuring products/services are delivered per specifications.
- Knowledge of international donor procurement regulations and United Nations (UN) coordination experience essential; expertise with fraud detection and investigation techniques necessary.
- Excellent verbal and written English skills required.
- May work in insecure locations with minimal infrastructure or amenities.
- Must be able to read, write, and speak fluent English.
Problem Solving & Impact:
- Works on problems of diverse scope that require analysis or interpretation of various factors.
- Exercises judgment within selecting methods and techniques to determine appropriate action.
- Builds productive working relationships with internal and external staff.
- Decision may affect a work unit or area within a department.
Supervision Given/Received:
- Has no supervisory responsibility.
- Receives methods and procedures on new projects and assignments.
- May provide guidance to other lower level personnel.
- Typically reports to Project Director, STRIDES Zambia
Education:
- Bachelor degree or its international equivalent in Supply Chain, Logistics, Economics, Finance, or Business Administration.
- Master or other advanced degree preferred.
- Additional qualification/Certification and/or degree in business management/logistics and/or supply-chain management preferred.
Experience:
- Typically requires 5-8 experience managing logistics & operations in emergencies with demonstrable knowledge of public procurement laws of Zambia and various donors, in particular, the United States Government agencies.
- Experience establishing startup operations/projects in new countries preferred.
- Proficiency with database management software and on-line search tools required.
- Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.
- Articulate and professional and able to communicate in a clear, positive fashion with clients and staff.
- Prior work experience in a non-governmental organization (NGO), government agency, or private company of progressive program management experience in humanitarian assistance or related industry experience in a relevant technical area.
- Must be able to read, write and speak fluent English.
- Prior management experience preferred.
Typical Physical Demands:
- Typical office environment.
- Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
- Ability to sit and stand for extended periods of time.
- Ability to lift/move up to 5 lbs.
Technology to be Used:
- Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.
Travel Requirements:
- Ability to travel more than 25%
The last day of receiving applications is 4 February 2026.
This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.
Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicantsโ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicantโs tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.
FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email CareerCenterSupport@fhi360.org.
FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others โ and yourself.Please click here to continue searching FHI 360's Career Portal.
- Ability to travel more than 25%
- Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.