Position Title:ย ย ย ย ย ย ย ย Online Platforms Toolkit & Research Consultant
Duty Station:ย ย ย ย ย ย ย ย ย Home-basedย
Classification:ย ย ย ย ย ย ย ย Consultancy (Deliverable-based)
Type of Appointment:ย Consultant Contract (2 months from the date of commencement)
Desired Start Date:ย ย ย ย As soon as possible
Closing Date:ย ย ย ย ย ย ย ย 01 June 2025ย
Reference Code:ย ย ย ย ย CFA15009/2025 ย Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. ย
1.ORGANIZATIONAL CONTEXT AND SCOPE:ย
The Bali Process on People Smuggling, Trafficking in Persons and Related Transnational Crime (Bali Process) is a non-binding and state-driven process involving 49 members (countries and international agencies), including the United Nations High Commissioner for Refugees (UNHCR), the International Labour Organization (ILO), the International Organization for Migration (IOM) and the United Nations Office of Drugs and Crime (UNODC), as well as a number of observer countries and international agencies who participate in this voluntary forum.
ย More information about the Bali Process can be found at www.baliprocess.net
The Regional Support Office of The Bali Process (RSO) was established in 2012 to facilitate the operationalization of the Regional Cooperative Framework (RCF) to reduce irregular migration in the Asia and Pacific region. The RSO aims to support and strengthen practical cooperation on refugee protection and international migration, including human trafficking and smuggling, and other components of migration management in the region. The RSO is co-managed by the Australian and Indonesian Governments.
More information can be found at www.rso.baliprocess.net.
Under the supervision of the Transnational Crime & Technology Programme Manager, the Consultant will map and analyse content moderation policies for identified social media and communication platforms popular in Bali Process Member States, a process including both desk research and discussions with social media platforms, policymakers and law enforcement officers. Additionally, the project will map and analyse processes for requesting and sharing electronic evidence by communications apps and social media platforms. The consultant will provide insights on good practices for content moderation, through a lens of reducing trafficking in persons (TIP) and people smuggling (PS) online, detail what guidelines, frameworks, legislation or regulations have encouraged or required platforms to implement the most effective safety policies in the context of reducing TIP, PS and transnational organised crime, and, in addition, provide a set of actionable policy recommendations for the private sector, policymakers and law enforcement to improve online safety practices. Graphic design support will be provided by the RSO, with research outputs intended to be published as standalone reports, while the toolkit will be developed into an online portal developed to sit within the RSOโs website. ย ย ย
2. RESPONSIBILITIES AND ACCOUNTABILITIES
Reporting to theย RSO's Transnational Crime & Technology Programme Manager,ย the Consultant is expected to perform the following tasks during the period covered under this contract.
1. Policy Mapping and Policy Brief
โข Policy Mapping. The consultant will develop a detailed overview of platform content moderation policies, practices for sharing electronic evidence between online platforms and law enforcement/criminal justice officials, and strategies for reducing trafficking in persons and people smuggling on online platforms. The research paper must be no longer than 25 pages in length and provide a detailed mapping of platformsโ policies related to content moderation, the sharing of electronic evidence between platforms and law enforcement, where policy gaps exist in relevant Member States (focus countries to be determined by the consultant and the RSO), and detail approaches to online safety by major social media platforms and communication applications. It is expected that this will total approximately 18 days of work.
โข Policy Brief. Key findings from the research in addition to policy recommendations for improving responses will be summarised by the consultant in an 8-10 page policy brief. The exact scope of the brief to be confirmed following the policy mapping, in consultation with the RSO. The brief will be accompanied by a PowerPoint of key findings and briefing notes detailing key points to discuss when presenting the PowerPoint. It is expected that this will total approximately 7 days of work.
2. Toolkit Development.ย
The consultant will work with the RSO to develop the policy mapping research into an online toolkit for use by Bali Process Member States. The consultant will be asked to provide strategic input and guidance into the structure of the Toolkit and to develop a strategic plan for the updating and maintenance of the toolkit. The Toolkit will be required to be tested to promote usability. It is expected that this will total approximately 12 days of work.
All work submitted by the consultant must be grammar checked and to an RSO publication standard to be accepted. The RSO team will provide feedback and comments to the consultant as needed throughout the research process, and the consultant should factor in time to receive feedback and edit the deliverables to ensure deadlines are met.
The expected outputs of this work assignment are as follows.
Expected Deliverables: 1. Policy Mapping & Policy Brief (25 days)
Due Date: 18 July 2025
Payment: USD 10,000
ย Expected Deliverables: 2. Toolkit Development (12 days)
Due Date: 30 August 2025
Payment: USD 4,800ย Payment upon completion of each deliverableTotal : USD 14,800 (37 Days Work in Total)ย Performance indicators for the evaluation of resultsย Programme Manager for Transnational Crime & Technology or an officer with delegated authority from the RSO will review the outputs submitted by the Consultant, and confirm in writing, that they meet the expected requirements.
3. REQUIRED QUALIFICATION AND EXPERIENCEย Education
University degree or similar relevant credential from an accredited academic institution in a relevant field (such as criminology, cyber security, security studies or public administration)A graduate-level degree in a relevant subject is a strong asset.Experience A minimum of 5 years of relevant professional experience is required.Proven experience in the research and publication of materials related to cybersecurity, disinformation, social media, trafficking in persons, engagement with the technology sector or related topics.Proven understanding of content moderation policies and legal frameworks related to the collection and sharing of online evidence, demonstrating a nuanced understanding of privacy laws, jurisdictional challenges, and the ethical considerations inherent in discussions related to electronic evidence, online privacy and content moderation.In-depth knowledge of emerging trends and developments related to technology, social media regulation, and/or online investigations, with a proven ability to translate this knowledge into actionable strategies and recommendations for policy development and implementation.Prior work experience regionally or at the national level within a Bali Process Member State will be viewed favourably.Prior work experience working with technology companies, particularly social media companies, including an active network with tech sector policy/safety personnel will be viewed favourably.Skills Motivated by the opportunity to contribute to the work of the RSO.Ability to work collaboratively and build partnerships and networks.Ability to engage with, listen to and mobilise teams to successfully accommodate challenges and achieve beneficial outcomes.Ability to work under limited direction.Intellectual ability and personal resilience to positively challenge conventional ways of doing things. Has the judgment and integrity to engage constructively with risk.Ability to achieve RSO outcomes to a high degree. Ability to work to tight deadlines and ensure RSO outcomes are delivered to agreed requirements.Ability to work with people from diverse backgrounds. Ability to lead, mentor and develop a team to deliver on RSO outcomes.Strong ability to effectively communicate with influence in oral and written English.Languages Fluency in English (oral and written) is required.Desirable languages: Fluency in official languages across Bali Process Member States is desirable. Southeast Asian languages for instance Indonesian, Burmese, Thai, Malay would be beneficial, but not essential.ย Travel required The fee stated in paragraph 6 above shall cover all travel and other expenses of the Consultant and shall constitute the only financial entitlement which shall be disbursed to the Consultant by IOM.4. Required Competenciesย IOMโs competency framework can be found atย this link. Competencies will be assessed during the selection process.ย Values - all IOM staff members must abide by and demonstrate these three values: Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.Courage: Demonstrates willingness to take a stand on issues of importance.Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.Core Competenciesย โ behavioural indicators Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.Accountability: Takes ownership for achieving the Organizationโs priorities and assumes responsibility for own actions and delegated work.Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.Notes Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.For further information and other job postings, you are welcome to visit our website:ย IOM Careers and Job Vacancies