National Consultancy: IT Specialist to NSAF specialising in Mobile Applications Development for Social Assistance programs, the Family Package, Cash Plus, Shock Responsive, and integrated Monitoring, and Interoperability of Data Systems

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture., coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, a future.

UNICEF started operation in Cambodia in 1952 and opened first country office in 1973 in Phnom Penh. More information on what we do in Cambodia is available at https://www.unicef.org/cambodia/.

How can you make a difference? 

The Social Assistance Family Package (SAFP) is a cornerstone initiative under Cambodia’s National Social Protection Policy Framework (2016–2025), designed to uplift poor and vulnerable households by enhancing human capital and building long-term resilience. Administered by the National Social Assistance Fund (NSAF) in coordination with key ministries and sub-national administrations, the SAFP consolidates multiple targeted cash transfer schemes—including support for pregnant women, young children, the elderly, persons with disabilities, school children, and individuals living with HIV/AIDS. Following its official launch in April 2024, the SAFP has transitioned from emergency COVID-19 cash transfers to a more integrated and sustainable social protection model. A pivotal advancement is the development of the Cash Plus model, which links financial assistance with referrals to essential services such as healthcare, education, vocational training, and livelihood support. The programme also aims to enhance household resilience to climate-related and other shocks.

To effectively operationalize the Social Assistance Family Package (SAFP)—a complex, multi-sectoral programme under Cambodia’s National Social Protection Policy Framework—and to support the development and enhancement of related applications and systems, a National IT Specialist is essential. This specialist will assist the National Social Assistance Fund (NSAF) in designing and implementing robust digital solutions, including mobile applications for the Family Package Cash Plus referral and social services, as well as modules for monitoring, risk and vulnerability assessments, and feedback mechanisms. A key focus will be ensuring interoperability with other social protection platforms, such as monitoring and evaluation systems, TVET, the Disability Management Information System (DMIS), and other relevant databases. The IT App/MIS Specialist will play a critical role in enabling integrated beneficiary management, tracking referrals to essential services, incorporating shock-responsive features for crisis response, and supporting real-time monitoring and performance reporting—ensuring transparency, accountability, and continuous programme improvement.

Beyond technical functionality, this digital infrastructure will be the backbone of the SAFP’s Cash Plus model, enabling seamless coordination between cash transfers and complementary services such as healthcare, education, vocational training, and livelihood support. It will also facilitate the expansion of referral networks, strengthen service access points, and support quality assurance mechanisms across sectors. By empowering local actors and ensuring holistic service delivery, the system will be instrumental in achieving the SAFP’s goals of comprehensive coverage, cost-efficiency, long-term sustainability, scalability, and resilience.

If you would like to know more about this position, please review the complete Job Description here:  ToR for App development specialist to NSAF_TMS.pdf

To qualify as an advocate for every child you will have… 

Minimum requirements:

Minimum Qualifications required:

Knowledge/Expertise/Skills required:

Pleaser find the financial proposal template in the attachment  Financial proposal template.docx

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships

(2) Demonstrates self-awareness and ethical awareness

(3) Drive to achieve results for impact

(4) Innovates and embraces change

(5) Manages ambiguity and complexity

(6) Thinks and acts strategically

(7) Works collaboratively with others 

[add the 8th competency (Nurtures, leads and manages people) for a supervisory role]. 

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:  

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, all eligible and suitable are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

Humanitarian action is a cross-cutting priority within UNICEF’s Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.