National Consultancy: IT Specialist to NSAF specialising in Mobile Applications Development for Social Assistance programs, the Family Package, Cash Plus, Shock Responsive, and integrated Monitoring, and Interoperability of Data Systems

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. 

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. 

And we never give up. 

For every child, response

UNICEF started operation in Cambodia in 1952 and opened first country office in 1973 in Phnom Penh. More information on what we do in Cambodia is available at https://www.unicef.org/cambodia/.

How can you make a difference? 

The Social Assistance Family Package (SAFP) is a cornerstone initiative under Cambodia’s National Social Protection Policy Framework (2016–2025), designed to uplift poor and vulnerable households by enhancing human capital and building long-term resilience. Administered by the National Social Assistance Fund (NSAF) in coordination with key ministries and sub-national administrations, the SAFP consolidates multiple targeted cash transfer schemes—including support for pregnant women, young children, the elderly, persons with disabilities, school children, and individuals living with HIV/AIDS. Following its official launch in April 2024, the SAFP has transitioned from emergency COVID-19 cash transfers to a more integrated and sustainable social protection model. A pivotal advancement is the development of the Cash Plus model, which links financial assistance with referrals to essential services such as healthcare, education, vocational training, and livelihood support. The programme also aims to enhance household resilience to climate-related and other shocks.

To effectively operationalize the Social Assistance Family Package (SAFP)—a complex, multi-sectoral programme under Cambodia’s National Social Protection Policy Framework—and to support the development and enhancement of related applications and systems, a National IT Specialist is essential. This specialist will assist the National Social Assistance Fund (NSAF) in designing and implementing robust digital solutions, including mobile applications for the Family Package Cash Plus referral and social services, as well as modules for monitoring, risk and vulnerability assessments, and feedback mechanisms. A key focus will be ensuring interoperability with other social protection platforms, such as monitoring and evaluation systems, TVET, the Disability Management Information System (DMIS), and other relevant databases. The IT App/MIS Specialist will play a critical role in enabling integrated beneficiary management, tracking referrals to essential services, incorporating shock-responsive features for crisis response, and supporting real-time monitoring and performance reporting—ensuring transparency, accountability, and continuous programme improvement.

Beyond technical functionality, this digital infrastructure will be the backbone of the SAFP’s Cash Plus model, enabling seamless coordination between cash transfers and complementary services such as healthcare, education, vocational training, and livelihood support. It will also facilitate the expansion of referral networks, strengthen service access points, and support quality assurance mechanisms across sectors. By empowering local actors and ensuring holistic service delivery, the system will be instrumental in achieving the SAFP’s goals of comprehensive coverage, cost-efficiency, long-term sustainability, scalability, and resilience.

To qualify as an advocate for every child you will have… 

Minimum Qualifications required:

Knowledge/Expertise/Skills required:

Please find the terms of reference for this consultancy and the financial proposal template in the attachments below.

 ToR for App development specialist to NSAF_TMS.pdf

 Financial proposal template.docx

For every Child, you demonstrate… 

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).   

To view our competency framework, please visit  here. 

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious or ethnic background, and persons with disabilities, to apply to become a part of the organization. To create a more inclusive workplace, UNICEF offers paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. Click here to learn more about flexible work arrangements, well-being, and benefits.

According to the UN Convention on the Rights of Persons with Disabilities (UNCRPD), persons with disabilities include those who have long-term physical, mental, intellectual, or sensory impairments which, in interaction with various barriers, may hinder their full and effective participation in society on an equal basis with others. In its Disability Inclusion Policy and Strategy 2022-2030, UNICEF has committed to increase the number of employees with disabilities by 2030. At UNICEF, we provide reasonable accommodation for work-related support requirements of candidates and employees with disabilities. Also, UNICEF has launched a Global Accessibility Helpdesk to strengthen physical and digital accessibility. If you are an applicant with a disability who needs digital accessibility support in completing the online application, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

Remarks:  

Only shortlisted candidates will be contacted and advance to the next stage of the selection process. 

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws. 

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.