NRC has been present in Nigeria since 2015 and has been working to help displacement-affected communities meet their basic needs, improve their livelihoods, access essential services, and enhance their resilience to future shocks through our six core competencies: water, sanitation, and hygiene (WASH), Shelter, Education, Information-Counselling and Legal Assistance (ICLA), Livelihoods and Food Security (LFS), Camp Management, and Protection. NRC provides immediate assistance during the onset of emergencies through the rapid response mechanism (RRM). With a workforce of 370 staff and a presence in key locations such as Maiduguri (in Borno State), Yola (in Adamawa State) and Jos (in Plateau State), NRC can respond to the needs of those affected by the conflict across North-East, and North Central Nigeria.
These strategic locations have allowed NRC greater reach from the north and south parts of the North-East and North Central region and allowed NRC to contribute to bridging the gap between humanitarian aid and development cooperation, including by focusing on equitable access to basic services and strengthening the rights of displaced people and returnees. In addition to the Country Office and the above-mentioned Area Offices, NRC has sub-office structures in Monguno, Biu, Mubi, Pulka and Gwoza.
We are looking for people who are passionate about helping refugees and people forced to flee.ย
If you are those people, the Norwegian Refugee Council in Nigeria is looking for an enthusiastic, and ย passionate Monitoring, Evaluation and Learning Officer to join our team in Jos, Pleateau State. The MEL Officer will support the establishment and implementation of effective Monitoring, Evaluation, and Learning (MEL) systems that enhance internal management, improve programme and project performance, and enable evidence-based decision-making. The role is essential to ensuring high-quality data collection, analysis, reporting, and learning across NRC Jos area office operations.
Generic responsibilities
Ensure NRC policies, handbooks, procedures, and SOPs/guidelines are adhered to.Support the timely implementation of Monitoring, Evaluation and Learning activitiesEnsure compliance with NRC policies, guidelines and standards.Responsible for implementation of operational M&E activities in close collaboration with Core Competency technical officers and officers/assistants.Ensure project documentation of M&E activities of Core Competencies.Contribute to the implementation of M&E systems, including M&E tools.Ensure that NRCโs related activities are implemented within NRCโs SIP (Safe and Inclusive Programming) Guideline and report any breaches/concerns to the line manager and/or focal point for proper action.Specific responsibilitiesย
Develop MEL tools for gathering information/data from the field and keep up to-date data required for timely and quality reporting.ย Compile and update AO level monthly output tracking sheet (MEL matrices), online GORS reporting, monthly MEL reports and quality benchmarkย Support need assessments, baseline and end line surveys, and programme evaluations particularly field data collation using mobile data collection methods training and supervising enumerators, data entry and analysis;ย Support the project teams to improve quality of monitoring, evaluation, accurate reporting and learning, including training on MEL tools;Support field Programme staff to implement project level assessments, including PDMs, baseline survey using mobile data collection methods, outcome measurement, training and supervising of enumerators, data entry and analysis.Support MEL and program staff in developing and reviewing the survey questionnaires.Support in analyzing quantitative data and formulating interactive dashboards.Support in designing FGDs and analyzing narrative reports.Support the use of digital-based data collection using mobile phones/tablets, conducting regular monitoring visits from projectsโ activities and reporting monitoring findings with relevant staffs.Regularly monitor project activity and report the success, shortcomes and challenges to MEL coordinator.ย Any other reasonable tasks as instructed by line manager.ย At least 2 yearsโ experience in an international NGO preferably in an emergency or post-conflict setting, of which at least 2 years should be with experience in implementation of MEL systems for an international NGO;Bachelorโs degree in social science, business administration, economy, computer science or other related field.Thorough experience with and knowledge of principles and current approaches to monitoring and evaluation in relief and development programs, using both quantitative and qualitative methods;Experience of working with multi sectors would be an asset. ย Must be prepared to travel to the field offices.Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring, and other formal and non-formal methods;High level English language proficiency (speaking, reading, writing)Context/ Specific Skills, Knowledge, and Experience:ย
Goodย communicationย andย interpersonalย skills;Englishย languageย proficiencyย (speaking,ย reading,ย writing);Strongย organisationalย andย teamย workingย skills;Goodย culturalย awarenessย andย sensitivity;Approachable,ย trustworthyย andย confidential;Analyticalย andย computerย skills, includingย MSย Officeย (Word,ย Excel,Outlook,ย PowerPoint, Access);Experienceย inย usingย ArcGis, Stata,ย Nvivo,ย CAPIย systemsย (Kobo/ODK/CSpro),ย dataย visualisationย softwares (e.g. Power BI) is a plus;Knowledgeย ofย theย NRCโsย operationsย isย aย plus.Whatโs in it for you?ย
Join a work culture that empowers every employee to share ideas and take responsibility:ย
At NRC we think creatively. We encourage ideas and give responsibility to all employees at all levels, to help solve the complex issues that we face. You will have many opportunities to be heard and take the initiative.ย
Learn on the job:ย NRC's collaborative working style favours the exchange of good practice and lessons learnt. At NRC, employees learn on the job and are encouraged to look for opportunities to develop new competencies. NRC managers prioritise the quality work and the competency development of their staff. This entails giving newcomers a good start, following up, training and mentoring employees to allow them to perform well in their current job, and offering learning and development programmes.ย
Additional Information:ย
ย Duty Stations: Jos, Plateau State. Nigeria.
Duration of contract:ย 6 months.
Grade Level:ย ย Grade 5 in NRC's grading structure.ย
Reporting line:ย ย Monitoring & Evaluation Coordinator
Travel:ย 75%
This position is open to Nigeria Nationals only.ย We invite applications from all qualified and interested candidates. Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline. Female candidates are strongly advised to apply.ย The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.ย Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.ย At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.ย Together, we save lives and rebuild futures. Safeguarding is central to NRCโs work. We expect all employees to:ย โข treat everyone with respect and dignityย โข contribute to building a safe environment for allย โข never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)ย โข always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH