Market-Related Soft Skills Trainer (Uganda)

Result of ServiceOutput 1 Preparation and Planning (beginning of December 2025) (Dates and activities to be confirmed by the Project Manager) • Adapt and contextualize ITC SheTrades market-related soft skills training materials, including: o PowerPoint presentations o Participant workbooks o Exercises and tools o Oversee translation into the local language if required All materials should reflect the specific challenges and lived realities of women entrepreneurs in Uganda. • Organize and coordinate two training workshops, including: o Collecting at least three quotations for each training venue o Liaising with selected venue providers to finalize bookings o Preparing a logistical plan for each workshop (including venue, refreshments, materials, and equipment) • Mobilize participants in collaboration with project partner organizations by: o Identifying, inviting, and confirming registration of 40–50 participants (20–25 per workshop) o Ensuring representation across sectors, regions, and demographic groups o Submitting the final participant registration list by 1 December 2025 Output 2 Delivery of Training Workshops (end of March 2026) (Dates, modality, and length to be determined by the Project Manager) • Deliver two (2) workshops to a total of 40–50 participants (20–25 per session), focused on market-related soft skills • Conduct training in-person, unless otherwise instructed by the Project Manager • Ensure all sessions are: o Participatory and interactive o Gender-responsive and tailored to the needs of women entrepreneurs • Submit a brief session summary within 5 working days of each workshop, capturing attendance, key highlights, and immediate feedback Output 3 Monitoring, Evaluation, and Reporting (end of April 2026) Submit a final training report using the ITC SheTrades template, summarizing: • Participant feedback • Key successes and observed behaviour changes • Challenges encountered • Lessons learned and recommendations for improvement • Any risks identified during implementation Submit the following supporting documents as part of the report: • Participant attendance sheets • Completed pre- and post-training assessments • Final narrative training report Work LocationHome-based in Uganda Expected duration6 months Duties and ResponsibilitiesAbout ITC The International Trade Centre (ITC) is a joint agency of the United Nations and World Trade Organization based in Geneva. ITC’s mission is to enable small business export success in developing and transition- economy countries, by providing, with partners, sustainable and inclusive development solutions to the private sector, trade support institutions (TSIs) and policymakers. About the ITC SheTrades Initiative SheTrades, ITC's flagship Women and Trade programme, strives to eliminate barriers to women's trade participation. By engaging governments, the private sector, and entrepreneurs, SheTrades enhances the business capabilities of women, promoting a fairer and more sustainable global economy. The initiative targets all stakeholders in the trade and business ecosystem, offering women entrepreneurs access to essential knowledge, resources, and networks. Furthermore, it supports policymakers in adopting inclusive policies and fosters public and private partnerships to amplify the impact. About the SheTrades market related soft-skills training program Success in business is not just about technical knowledge. Studies show that 85% of real success comes from interpersonal skills like communication, leadership, and negotiation. We identified that many women-led businesses do not have access to the market and social intelligence skills necessary to succeed in regional and global markets. The SheTrades market related soft-skills training program aims to bridge this gap by providing training in crucial areas such as assertiveness, negotiation, communication, emotional intelligence, and leadership, essential for thriving in competitive markets. Participants will develop a growth mindset, challenge limiting beliefs, and enhance their sense of agency, understanding that 70-80% of success is mindset oriented. The program includes workshops, role-playing, and practical tools like the Business Model Canvas and Asset Mapping, focusing on strategy planning, pitching, and preparing for negotiations and networking. In-depth coaching sessions will use the GROWTH model to assist women entrepreneurs in setting realistic goals, creating options, making decisions, and cultivating willpower for growth. There are four modules in the training programme, these include: 1. Module 1: Leveraging Leadership Skills with a focus on leadership, emotional intelligence, leadership qualities, and styles 2. Module 2: Communicating About My Business with a focus on business communication skills, assertive communication, pitching, negotiation 3. Module 3: Leveraging Collaboration and Connection for My Business with a focus on collaboration skills, teamwork, networking, delegation skills 4. Module 4: Conflict Resolution and Addressing Sexual Harassment with a focus on conflict resolution skills, addressing sexual harassment as a woman entrepreneur Under the ITC SheTrades Initiative framework, ITC seeks a home-based consultant in Uganda to deliver these trainings. Responsibilities include preparing outreach materials, supporting mobilization, adapting training content to match the country context and participants’ needs, and delivering both online and on-site workshops. The consultant will also oversee the Training of Trainers (ToT) aimed to enhance the training capabilities of representatives of business support organizations and women's business associations. DESCRIPTION OF DUTIES/RESPONSIBILITIES The Consultant will work under the direct supervision of the SheTrades Programme Officer (Projects) and will closely work with the lead of the SheTrades market-related soft skills training programme to undertake the following duties: A. Participation in the Training of Trainer’s (ToT) The objective of the ToT is to equip the consultant with the knowledge and skills to effectively train women entrepreneurs on the Communicating About My Business module. The ToT will cover: • How to plan and design needs-based training, including preparation of sessions and selection of activities that support different stages of adult learning. • Key approaches for delivering and facilitating the Communicating About My Business module. • Techniques for monitoring and evaluating training delivery. B. Delivery of trainings The consultant will be responsible for independently delivering trainings, reaching a total of 50 women entrepreneurs (25 participants per session). Development and Adaptation of Training Materials • Contextualize existing ITC SheTrades training materials (PowerPoint presentations, participant workbooks, exercises, and tools) to reflect the challenges and realities of women entrepreneurs in Uganda. • Oversee translation of materials into local languages, if needed. • Ensure all adaptations maintain the core learning objectives and gender-responsive approach. Mobilisation and Facilitation of Trainings • Lead the organization and facilitation of the workshops, including: o Collecting quotations and liaising with venue providers to secure appropriate training locations. o Ensuring logistical arrangements are in place for seamless delivery. • Identify, invite, and mobilize participants, ensuring inclusive representation across sectors and demographics. • Facilitate the training sessions using the adapted materials, ensuring delivery is interactive and learner-centred. Monitoring, Evaluation, and Reporting • Tailor and administer ITC SheTrades pre- and post-assessment tools to capture learning outcomes. • Monitor training progress and collect feedback from participants. • Prepare a final training report using the ITC reporting template, including: o Summary of training outcomes and participant feedback. o Challenges encountered and success stories (e.g., observable behaviour change). o Recommendations, risks, and lessons learned for future rollouts. The consultant is obliged to provide full access to ITC external and internal auditors to documents and information. In addition, the consultant shall comply with any audit undertaken in line with the financial regulations and rules of the United Nations. Copyright Clause: The consultant has to ensure that she has obtained the necessary permissions with regard to intellectual property rights required to perform her services under this consultancy contract and for the subsequent dissemination by ITC in any form. Documentary proof is to be submitted to ITC. Should any license fee be due for the use of copyrighted materials of third parties, the consultant shall request the prior written permission from ITC. ITC champions workforce diversity, inclusion, gender equality and gender parity and considers all qualified persons - of all genders - equally, including those with disabilities, without discrimination or prejudice of any kind. Qualifications/special skillsBachelor’s degree in any field • Preferably educational background in: Culture and creative industries, Education, Business, or Communication, Gender studies, Psychology, International development, Trade. • Extensive relevant experience may be accepted in lieu of the university degree. • Minimum experience of 3 years in training and coaching on topics such as: leadership, emotional intelligence, business fields such sales, negotiation or a related field. • Previous background in training, mentoring and coaching adults, especially women. • Experience in applying adult learning principles and participatory workshop facilitation and coaching. • Previous work on gender-inclusive initiatives. • Experience working in trade and business-related contexts, preferably in agricultural value chains is a plus. Desirable: • Previous experience in working on trade and gender. • Employed or has strong engagement in women’s chamber of commerce or other Women Business Association with strong networking skills and outreach capacity. Skills: • Good communication marketing, and outreach skills. • Diplomatic skills and can handle sensitive topics and discussions. • Strong presentation and facilitation skills – both written and oral. • Being adaptable, and culturally sensitive to maintain effective partnerships and working relations in a multi-cultural environment with sensitivity and respect for diversity. This will be essential to work with different groups and tailor training materials. • Attention to detail under time pressure. • Ability to work reliably and independently with minimum supervision. • Previous experience in producing communications materials on trade and development issues is desirable. Languages• Fluency in English, both spoken and written. • Knowledge of other local or national languages is an asset. Additional InformationNot available. No FeeTHE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.