Local Consultant CC-2025-19

Project Context and Scope

The IOM office in Armenia opened in 1993, when the Republic of Armenia became an IOM Member State. For three decades, IOM Armenia has been instrumental in shaping migration policies and management reforms through policy advice, the generation of high-quality evidence, capacity building, technical assistance, and assistance diverse migrant groups.  IOM works closely with the government to support the country’s migration governance. IOM Armenia assists the Government of Armenia in developing and reforming its migration governance system through the provision of assistance to stakeholders for enhancing the relevant policy and regulatory frameworks, as well as the provision of technical assistance.  IOM’s expertise before, during and after the onset of crises crosses various sectors namely Shelter/Non-Food Items, Early Recovery, Protection and Health. In coordination with the Government of Armenia, local authorities and humanitarian and development partners IOM is supporting sustainable livelihoods and the socio-economic integration of persons in vulnerable situations, including refugees, migrants and returnees. In light of the EU approximation process  IOM aims to continue being a key partner and supporter of the Government of Armenia is its efforts of digitalization, legal reforms, border management and its objectives of alignment of its practices to international and European standards. As such, IOM and its partners visibility will be key to ensure progress in that aspect.
 

Organizational Department / Unit to which the Consultant is contributing 
  “Combatting Trafficking in Persons in Armenia: Improving Victim Identification and Referral Systems” project - PX0442, “Empowering Livelihoods and Economic Vitality in Fragile and Conflict Zones (ELEVATE) in Middle East and CIS” - CS1298  Tasks to be performed under this contract  

Under the direct supervision of the Head of Office, and in consultation with the Programme Officers and the relevant Project Staff the consultant will be responsible for the following tasks:

1.   Develop a focused communication strategy, including a clear workplan, measurable results, and a budget, to elevate migrant rights in Armenia—highlighting the importance in the process of the migration policy development.  Prioritize the (re)integration and protection of migrants, refugees, and returnees, placing human rights and well-being at the forefront.
2. Communicate with the IOM Armenia Head of Office and Programme Officers and the relevant Project Staff to follow up project updates and coordinate with the project team if necessary.
3. Lead the drafting of digital content and post creation for the Mission’s social media accounts and website, as well as scheduling social media posts according to the adopted strategy. 
4. Maximize the visibility of the social media platforms used by IOM Armenia and develop strategical initiatives to create additional platforms.
5. Assist in the coordination of public awareness and advocacy campaigns with IOM Armenia project team, partner organizations and relevant stakeholders.
6. Assist in preparation of the donor or institutional periodic reports.
7. Gather, develop, and disseminate public information on activities related to the human rights of migrants and efforts of the Government of Armenia and IOM towards the achievement of the Sustainable Development Goals (SDGs), and the Global Compact for Migration (GCM).
8. Assist with translating social media posts into Armenian /English and respond to Armenian messages and comments received on Facebook, Twitter and Instagram. Draft and translate human interest stories and other outreach and visibility materials to/from English from/into Armenian and in editing Armenian content in some deliverables. 
9. Support in implementing IOM’s branding policy: Ensure that all reports, info sheets, banners, and other products are produced in line with IOM graphic guidelines for the projects implemented in Armenia and implement donor visibility guidelines. 
10. Support the organization of the public events, and assist in drafting press briefing notes, news stories and images showing IOM's work in the country.
11. Assist with other communications-related tasks as needed such as photography and video shooting for project implementation. 
12. Monitor the partner institution’s and donor’s social media pages. 
13. Draft and submit to the Head of Office IOM Armenia monthly communication updates to track the progress. 
14. Assist in drafting news articles for the Mission’s website in coordination with the project staff and update the website with relevant information in coordination with the ICT and Information Management Units. 
15. Perform such other duties as may be assigned.   Performance indicators for the evaluation of results  
    • Satisfactory completion of tasks indicated in the ToRs;
    • Quality of consultancy and elaborated analysis;
    • Delivery of any other tasks indicated above;
    • Adequate demeanour.   Education
      • University degree in Communication Arts, Development Studies, Behavioural Sciences, International Studies, or a related field from an accredited academic institution, with two years of relevant professional experience. Experience
        • Proven knowledge in media and communications, 
          •    Excellent writing skills in several different styles/tones including impeccable spelling and grammar in  Armenian and English, 
          • Strong working knowledge of Microsoft Word, Excel, Power Point, and other Microsoft applications,
          • Strong understanding of new and evolving technologies and digital platforms, 
          • Proven strong organizational skills and practical experience of how-to multi-task, prioritize and work independently, 
          • Knowledge of donor reporting guidelines a plus, 
          • Working experience in development or humanitarian environment is desirable. Skills
            • Advanced computer literacy and communications skills. 
            • Proven ability to maintain strong working relations with relevant Government counterparts, international organizations, and private sector entities.
            • Excellent communication and negotiation skills. 
            • Excellent report writing skills. Languages
              • Fluency in Armenian and English is required (oral and written),
              • Working knowledge of Russian is desirable. IOM’s official languages are English, French and Spanish. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.   Travel required

                Yes

                Required Competencies   IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.   Values - all IOM staff members must abide by and demonstrate these three values:
              • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
            • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
          • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
        • Courage: Demonstrates willingness to take a stand on issues of importance.
      • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies – behavioural indicators
      • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
    • Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
16. Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.