UNICEF works in over 190 countries and territories to save childrenโs lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.
At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job โ it is a calling.
UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture., coupled with an attractive compensation and benefits package.
Visit our website to learn more about what we do at UNICEF.
For every child, the right to knowledge The UNICEF Latin America and Caribbean Regional Office is based in in Panama, operating in 36 territories, including 24 country offices. UNICEF works to put the rights and well-being of the most disadvantaged children at the heart of the social, political, and economic agenda, in line with our equity focus, working across our organization and with our partners in government, civil society and the private sector to support shifts in public policy, fuel social engagement, and increase investment for children. ย For more information about UNICEF and its work. (www.unicef.org/lac). ย To enable UNICEF to deliver programmatic results for children, the organization needs to maximize income potential from the Private Sector. Latin America is a fast-growing region with high fundraising expectations. Unlocking the full potential of digital is key to realizing the growth of individual fundraising in the region.
How can you make a difference?ย
This consultancy looks for an experienced KM specialist with an advanced understanding of the UNICEF SharePoint ecosystem to ensure proper knowledge management practices for the PFP Unit in LAC RO. The consultant will provide a redesigned baseline SharePoint structure and capacity building to UNICEF staff members on the best use of SharePoint and associated Office tools.
Key Activities/Tasks:
Developing a baseline functional SharePoint structure: Establish a well-organized foundation for the PFP Unitโs communication and collaboration needs. This structure should support seamless document storage, sharing, and communication between team members and stakeholders across the region.ย Customization and branding: Customize the SharePoint site to reflect UNICEFโs branding guidelines, ensuring the platformโs visual appeal and alignment with organizational structure. The customization should include user-friendly features that enhance collaboration and information sharing, focusing on simplicity and ease of maintenance.ย Knowl Knowledge Management (KM) support: Provide practical guidelines and training materials for the teamโs Knowledge Management (KM) focal point, ensuring the site can be effectively updated and managed. This should include documentation on best practices for uploading, storing, and organizing documents and information.ย User experience and accessibility: Ensure the SharePoint site is intuitive, user-friendly, and accessible across different devices (e.g., desktop, tablet, mobile). The design should prioritize ease of navigation and user engagement, enabling optimal use by UNICEF staff at country offices and regional teams.ยTo qualify as an advocate for every child you will haveโฆย
Minimum requirements:
Education: A university degree in Communication, Public Relations, Journalism, Social Sciences, Political Science, or IT-related fields.ย
Work Experience:ย At least 5 years of demonstrated experience in developing a Sharepoint site for an international organization.
Must be an expert with the following tools:ย
Microsoft SharePointย
Microsoft Officeย
Microsoft Teamsย
Microsoft Yammerย
Languages:ย ย ย Fluency in English is required; knowledge of Spanish would be an asset.ย
Other skills and attributes:ย Demonstrated ability to work in a multicultural environment and establish harmonious and effective relationships with UNICEF.ย
Desirables:ย Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.ย
For every Child, you demonstrate...
UNICEFโs Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values
The UNICEF competencies required for this post areโฆ
(1) Builds and maintains partnerships
(2) Demonstrates self-awareness and ethical awareness
(3) Drive to achieve results for impact
(4) Innovates and embraces change
(5) Manages ambiguity and complexity
(6) Thinks and acts strategically
(7) Works collaboratively with othersย
Familiarize yourself with our competency framework and its different levels.
Administrative details:
Supervision: The consultant will work under the overall supervision and guidance of the UNICEF LACRO Market development Manager.
Workplace: The consultancy is home-based.ย
Duration:ย 1-month approx. between Sept and October 2025 - see deliverable table
How to Apply: Application should be submitted online and should include: TMS application form duly completed, Cover Letter, Study certificates and financial proposal.ย You must include a fee for each deliverable or a daily fee.
Qualified candidates are requested to indicate an all-inclusive (lump sum) fees for the services to beย including all associated administrative and travel costs.
Consultants must have their own equipment, tools and materials needed to perform their services. They will use their own laptops/computers, any application or system needed to complete the assignment. They need to provide the full service without using UNICEF resources. The access to UNICEF email and system is restricted to UNICEF staff therefore consultants should not be granted access unless it is imperative to complete the assignment.
ย The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.
UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer aย wide range of benefits to our staff, including paid parental leave, breastfeeding breaks andย reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.
UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.
UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.
Remarks:ย ย
As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.
Government employees who are considered for employment with UNICEF are normally requiredย to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.ย
UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicantsโ bank account information.
In this role, you will collaborate with colleagues across multiple locations. For effective collaboration, we encourage flexible working hours that accommodate different time zones while prioritizing staff wellbeing.
All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.
Additional information about working for UNICEF can be found here.