DEADLINE FOR APPLICATIONS20 June 2025-23:59-GMT+02:00 Central Africa Time (Lusaka)
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The World Food Programme is the worldโs largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.
WHY JOIN WFP?
WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive, diverse, and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
BACKGROUND:
In July 2023, the World Food Programme (WFP) Zambia Country Office commenced a new five-year Country Strategic Plan (CSP), informed by, and aligned with national and United Nations priorities and global commitments under the Sustainable Development Goals (SDGs). It embraces the Governmentโs long-term Vision 2030; aligns with 16 key strategic areas of the 8th National Development Plan (NDP8); and contributes to the joint Zambia-United Nations Sustainable Development Cooperation Framework (UNSDCF).
WFP Zambiaโs integrated and pragmatic CSP shifts away from unsustainable localized and micro-level interventions, to embrace more effective advocacy and engagement with national policies, systems, and programmes to achieve national impact on SDG2. Given the Governmentโs commitment to budget support for nutrition, social protection, and agriculture, despite the constraints in the countryโs fiscal position, WFPโs overarching strategy seeks to enable the government to meet its national priorities with better systems, expertise, and resources for implementation. This means a decisive shift of WFPโs country positioning towards the provision of innovative, sustainable, upstream technical assistance for nationally owned solutions.
Advancing the global WFP Strategic Plan (2022-2025), the CSP addresses both SDG2 and SDG17, and WFPโs Strategic Results 1, 2, 3, 4 and 5. WFP will implement seven activities to achieve five Strategic Outcomes (SO). These SOs include: responding to crises and shocks, including support to refugees (SO1); addressing the root causes of malnutrition (SO2); building the resilience, enabling environment and market access for smallholder farmers, especially women and youth (SO3); supporting government institutions to provide social protection systems (including home grown school meals) and disaster preparedness and response and anticipatory actions (SO4); and improving access to supply chain services for humanitarian and development actors (SO5).
JOB PURPOSE: To provide technical support on the development, maintenance, testing and implementation of a portion of IT solutions in line with business requirements.
KEY RESPONSIBILITIES (not all-inclusive, nor exhaustive):
Experience supporting the development and implementation of efficient and effective IT solution components.
Keep up-to-date technical systems documentation for developed IT solutions in order to support systems maintenance.
Perform unit and integrated testing of new, enhanced or fixed code in order to ensure completeness and adherence to technical specifications.
Assist in the installation, configuration and customization of IT systems ensuring compliance with WFPโs IT standards, guidelines and procedures.
Assist in the release of IT systems and provide early life support in order to prepare for and enable proper use of the IT solution.
Resolve users queries independently, escalating if required, to ensure that standard IT questions are answered and accurate information is provided.
Assist in the preparation of materials and the delivery of trainings on automated business processes to ensure efficient and effective use of IT systems.
Collect and collate data, conduct basic analysis to support the development of accurate reports.
Administer user access to systems and databases, monitor system and application usage.
Carry-out system and equipment testing, deployment, maintenance and decommissioning tasks, such as back-up system data and system protection, to ensure they are running effectively and enable easy and efficient use.
Assist in the maintenance of systems and equipment by carrying out routine tasks, such as backing up data, monitoring network and systems, servers and peripherals, running systems diagnostics, patch management and system optimization.
Assist in training and support of users of technology and systems, such as audio/videoconferences, meetings, databases, registries and networks.
Making large and/or complex data more accessible, understandable and usable, transforming, improving and integrating data, depending on the business requirements
Work closely with data owners, and stakeholder to identify data visualization needs for budget and programming in the regional bureau.
REPORTING
The IT Solutions Associate will report directly to the Business Transformation Officer.
QUALIFICATIONS & EXPERIENCE REQUIRED:
Education: University Degree in one or more of the following disciplines: Computer or Data Science, Information Management or other related disciplines, and equivalent qualification from a recognized institution.
Experience: Have minimum of 2 years working experience working in comparable and/or relevant position in the public service or private sector or an International Organization.
Knowledge & Skills:
Demonstrate ability to analyze and write report as well as engage with internal and external relevant stakeholders;
Project management and solution development skills are desirable.
Ability to work with large amounts of information and see the โbigger pictureโ
Critical thinking: able to look at numbers, trends, and data and come to new conclusions based on the findings
Communication skills, both written and oral
Attention to detail
Advanced maths skills, analytical skills
Languages: Advanced written and spoken English
DUE DATE: 20th June 2025 at 23:59hours (Zambian Time)
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org
NO FEE DISCLAIMER
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
Once your profile is completed, please apply, and submit your application.
Please make sure you upload your professional CV in the English language
Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application
Only shortlisted candidates will be notified
All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.