DEADLINE FOR APPLICATIONS8 June 2025-23:59-GMT+03:00 East Africa Time (Mogadishu)
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The World Food Programme is the worldโs largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.
WHY JOIN WFP?
WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive, diverse, and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
KEY RESPONSIBILITIES (not all-inclusive, nor exhaustive):
Install, configure and maintain standard WFP computer hardware and software systems and networks; Diagnose hardware and software problems and replace defective components.
Provide ServiceDesk support, logging and troubleshooting problems as they arise, updating the knowledge base and recommending long term solutions.
Support standard WFP desktop and smart phone applications including email, Internet, and chat systems, support special or locally developed applications.
Support conferencing services including setting up teleconference, video teleconference, and presentation equipment.
Provide remote support to WFP Area Offices and conduct field missions when required.
Plan, schedule and perform data backups and disaster recovery operations.
Perform LAN administration including maintaining network infrastructure, diagnosing and troubleshooting cables, switches, routers and network-attached devices; Maintain implemented network security measures to protect data, software, and hardware; Ensure the LAN documentation is up to date.
Perform system administration including installing, configuring, maintaining, diagnosing and troubleshooting servers; Administer and maintain network services including WFP global AD, DHCP, DNS and Network Shares.
Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes; Suggest improvements to methods and processes to support the continuous improvement of IT services.
Install, configure and maintain virtualization systems including VMWare, Hyper V and N-Computing.
Support the development of standard materials such as training documentation and web content on behalf of senior officers, to ensure staff have access to the required information about IT services and products.
Maintain and update custom corporate web pages for WFP Somalia including SharePoint site, IT Communities profile and GLASS dashboard, Update documentation and user and technical manuals on SharePoint.
Follow set emergency response processes and procedures as required to provide support in enabling emergency food assistance needs to be met.
Perform other related duties as required by WFP Somalia.
QUALIFICATIONS, EXPERIENCE AND SKILLS REQUIRED
โEducation: Completion of Secondary school education preferably supplemented by tertiary learning in Information Technology, computer science or any relevant field.
Experience: At least five (5) years of experience with a secondary school certificate OR University degree (Diploma/Bachelorโs) with a minimum of two (2) or more years of experience in IT-related fields.
Language: Fluent knowledge (proficiency/level C) of English and Somali language.
Other Knowledge and Skills Required:
Has experience resolving more complex technical issues.
Has worked with head of units in defining requirements for functional area.
Has experience with the application of client services standards to resolve or escalate clientsโ service problems.
These positions are open for qualified Somali National candidates Only. Female candidates are highly encouraged to apply. WFP offers female friendly spaces in the workplace.
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org
NO FEE DISCLAIMER
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
Once your profile is completed, please apply, and submit your application.
Please make sure you upload your professional CV in the English language
Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application
Only shortlisted candidates will be notified
All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.