Who are we?
The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunities for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and โ whenever possible โ for the fulfillment of the wish to return home.
The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.
All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.
DRC Syria
DRC has been operating in Syria since 2008, initially responding to the Iraqi refugee crisis before pivoting to a full-scale response to the Syria crisis from 2011 onwards. Our work encompasses the full cycle of displacementโresponding to life-saving humanitarian needs and supporting community recovery until durable solutions can be achieved. DRC Syria takes an area-based approach to supporting internally displaced persons (IDPs), returnees, and host communities across our key sectors: Economic Recovery and Resilience, Protection, WASH, Shelter and Infrastructure, and Humanitarian Disarmament and Peacebuilding (including Humanitarian Mine Action).
With an established rapid response mechanism, DRC can rapidly respond to emerging crises and shocks to meet acute emergency needs. Recognizing the significant need for early recovery and resilience programming to ensure dignified, sustainable, and cost-effective solutions for fragile communities, DRCโs programmes foster resilience for individuals and communities in situations of protracted displacement and during the initial stages of post-conflict recovery, towards a durable solution of their choice. With active portfolios in the neighboring countries of Jordan, Lebanon, Tรผrkiye and Iraq, DRC offers a cross-border, regional response to the Syria crisis, through cross-border protection monitoring, advocacy, and trends analysis.
About the job
The IM Specialist will design, implement and harmonize the system of data collection, processing, analysis and dissemination across DRC Syria HMA operations ensuring compatibility with DRC internal IM reporting system, and external IMSMA database. This includes the provision of technical input and support on information management to the Operations Manager, MEAL Manager and other Senior Management as required. Produce high-quality IM products for reporting, advocacy and support to DRCโs internal monitoring and evaluation.
Duties and Responsibilities:
Establish the DRC HMA IMSMA compatible Information Management system and develop forms, tools and databases for capturing, evaluating and improving project implementation from the HMA operational EOD and NTS/EORE teams. Act as the liaison and Point of Contact between DRC HDP programme and UNMAS and other Mine Action actors within Syria. Given the lack of a comprehensive centralized Mine Action database within Syria which captures countrywide data, coordinate with other Mine Action agencies and relevant GoS department and ministries to collect and construct a database which provides a countrywide source of information on which operational strategies and decisions can be based. Ensure cooperation with the MEAL department and respond in accordance with an agreed schedule to requests for information for reporting purposes. Explore innovative means for capturing and using data, storing information and documentation, and managing information. In collaboration with the IT & MEAL departments, design and maintain a web-based platform for capturing and sharing implementation data and information utilizing the Survey 1,2,3 data collection platform, ensuring that the database is compatible with both MEAL requirements and those of the IMSMA database. Ensure that all sources of verification are cross-examined prior to reporting. Ensure timely and effective collection of data from data sources and identify appropriate data sources. Mapping sector Program activities using Geographic Information Systems (GIS) or any other web based system that reflects area and type of organization interventions Ensure that the programme has a documented engagement with beneficiaries in initial, mid-term and before closure of the project with learning points shared and actioned. Produce monthly reports of project progress including accurate data-analysis and gaps, and maps. Produce and update information products such as reports, charts, info-graphics and other visual materials in order to support and improve project implementation and reporting. Ensure the security of all shared information. Disseminate reports to clusters, donors and stakeholders as requested, ensuring the security of sensitive information. Conduct data quality checks to the data/information periodically. Create online forms and dashboards as requested by Senior Management. Under the supervision of the Operations and Meal Managers, establish Information/Database Management policies and procedures. Provide expert advice to the HMA Operations Manager to assure operational quality and compliance. Undertake any other tasks assigned by the Operations Manager.Experience and technical competencies:
At least 3-5 years' experience in a similar position. Full Proficiency in ArcGIS and Survey 1,2,3 2 yearsโ experience in IM in a Mine Action context including experience in database management linked to the IMSMA system.Education:
Master's degree in relevant field (preferred). A bachelorโs degree in a relevant field in addition to the required experience (required).Languages:
Fluency in speaking, reading, and writing in English. Fluency in speaking, reading, and writing in Arabic.In this position, you are expected to demonstrate DRCโ five core competencies:
We offer:
Contract length: 12 months (renewable based on funds and performance)
Level: Non-Management โ G2
Location: Rural Damascus (Al-Kiswah) โ Syria **This is an on-site position, so remote work is not possible. Transport from a central, agreed-upon location in Damascus is provided**
Expected Start date: ASAP
Application process:
Interested? Then apply for this position here: Information Management Specialist - Application Form
All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note. CV-only applications will not be considered.
Applications close: 21 September 2025
Need further information?
For further information about the Danish Refugee Council, please consult our website www.drc.org