Under the overall supervision of the Project Development and Programme Support Officer in the IOM Country Office Programme Support Unit, the successful candidate will be responsible for providing information management and communications support to all IOM Malaysiaโs projects. The incumbent will assist in data collection, support in the development, management and monitoring of the information, education as well as communication con
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Responsibilities and Accountabilities
- Draft and edit media/communication, stakeholdersโ engagement contents and public information materials for projects, in coordination with project staff and external stakeholders. These include Information, Education and Communication (IEC) materials, such as brochures, posters, booklets, presentation slides, info sheets, newsletters, reports, maps and infographics, and video clips among others.
- Contribute towards the Missionโs official website and allย social media accounts (e.g. ย Facebook, Twitter) including the drafting, editing and uploading of content for IOM projects.
- Support implementation of project activities related to communications, including organizing communications campaigns and relevant online and offline events, creating key messaging materials, among others.
- Assist in knowledge sharing, updating and adapting, as necessary, the existing media and communications tools, and quantitative and qualitative data on progress and emerging outcomes, in coordination with the project team.ย
- Assist in developing internal and donor reports by providing detailed information on project achievements, progress against set targets and visibility reports.
- Monitor the timely submission of project data from project teams and partners, ensuring that all beneficiary information is gathered in line with data protection principles.
- Assist in cleaning, processing and analysing project data to inform decision-making and implementation.
- Assist in drafting and implementing information monitoring tools and data collection tools/templates for efficient reporting.ย
- Assist in maintaining IOM Malaysiaโs communications equipment and inventory of visibility materials.
- Support in the management of the internal project database, ensuring that all relevant data on the implementation of the project are captured and organized.
- Liaise with project teams to verify the completeness, accuracy and integrity of published content and relevant data in line with the policies and guidelines by donors, the Mission, IOM Regional Offices and HQ and inform the supervisor of any non-compliance.ย
- Undertake duty travels as necessary, to support documentation of field activities and collection of information and audiovisual materials, in coordination with the project teams.ย
- Perform other related duties as may be assigned.
Required Qualifications and Experience
EDUCATION
- University degree in Development Communications, Journalism, Social Science, Information Management, Information Technology, Statistics or a related field from an accredited academic institution with minimum three years of relevant professional experience, orย
- High school diploma with at least five years of relevant working experience.ย
EXPERIENCE
- Previous work experience in data analysis and report writing required.
- Previous work experience in the field of media and communications, public relations, social media communications is an advantage.
- Previous working experience with NGOs or international organizations is an added advantage.
SKILLS
- High computer literacy in Windows and MS Office is mandatory, knowledge of web page design, graphic software such as Adobe photoshop and illustrator, multimedia design and processing and publishing software, proficiency in social media is an advantage.ย
- Proven ability to work with basic data management, analysis, and presentation software, e.g. Microsoft PowerPoint and Excel, a must.
- Good verbal, written, interpersonal skills and creativity.
- Strong presentation and communications, time management and organizational skills.ย
- Ability and willingness to work under pressure.
SECTION 5
Languagesย
REQUIRED
For all applicants, fluency in English and Bahasa Melayu is required (oral and written). ย Required Competencies ย IOMโs competency framework can be found at this link. Competencies will be assessed during the selection process. ย Values - all IOM staff members must abide by and demonstrate these three values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.