ICT Experts in Electoral Processes_ Local and International _(SSA)

Background:

The OSCE Mission in Kosovo contributes to the development of public institutions by providing technical advice, operational support, and capacity-building in line with international standards. In the area of digitalization, the Mission promotes the use of ICT solutions that strengthen transparency, efficiency, and inclusiveness in governance and electoral processes. By supporting institutions at different levels, the Mission helps advance digital tools and practices that enhance accountability, accessibility, and public confidence in democratic systems.
To address evolving governance and electoral challenges, the Mission engages ICT experts across key areas of intervention. These fields focus on advancing e-governance, strengthening electoral systems, ensuring cybersecurity and performance, supporting institutions, and promoting inclusion and safety in digital processes. For the present call, the Mission will be focusing on strengthening electoral ICT systems, while optimising performance of ICT used by Election Management Bodies (EMBs), and in particular the Central Election Commission, during electoral processes.
In the electoral context, the Mission supports and strengthens the integration of ICT solutions in electoral processes, with particular attention to digital platforms that facilitate election administration, results management, and voter information. Experts contribute to improving the efficiency and credibility of electoral operations by ensuring that technology is effectively applied at all stages of the process.
In addition, the Mission works with EMBs to safeguard the integrity and reliability of digital systems used during electoral processes. This includes protecting sensitive voter and results data, preventing and responding to cyber threats, and ensuring uninterrupted functionality of electoral platforms throughout the electoral cycle. By reinforcing the security, resilience, and transparency of these systems, and by enhancing EMBs’ technical capacity to manage them, the Mission helps build institutional preparedness and fosters greater public confidence in the conduct and outcome of elections.

Tasks and Responsibilities:

Provide technical support to the EMBs, to ensure the stability, efficiency, and continuous operation of digital systems, including software platforms for governance and electoral processes.

Monitor systems for vulnerabilities, implement preventive measures, safeguard sensitive data, and ensure resilience against cyber threats.

Assist public institutions in adopting and managing ICT solutions, improving access to information, transparency, and institutional accountability.

Provide technical advice, training, and documentation to strengthen institutional capacities, ensure proper reporting, and foster sustainable ICT practices.

Promote safe, accessible, and user-friendly ICT systems that meet the needs of diverse users, including women, youth, non-majority communities, and other marginalized groups, with AI applied where relevant to enhance accessibility, detect risks, and support inclusive digital platforms

Core Competencies:

Core values

Upon initiation of OSCE activity/task, the successful roster candidates will be considered against the specific requirements outlined in detailed terms of reference for a specific consultancy.

Necessary Qualifications:

Applicants’ successful placement on the Consultancy Roster is subject to their meeting the minimum qualification and skill level for the position, and does not express or imply any guarantee of engagement with the OSCE Mission in Kosovo.

Remuneration Package:

Remuneration will be based on the selected consultant's/expert's qualifications, experience, the tasks and deliverables for this position and in accordance with the OSCE established rates.

In order to apply for this position, you must complete the OSCE's online application form, found under OSCE Careers - Jobs. Applicants are encouraged to use the online recruitment and only fully completed OSCE applications will be accepted. However, if you have technical difficulties with the system, you may use the offline application form found at Offline application form | OSCE Employment and forward the completed form quoting the vacancy number by e-mail to: consultancy.omik@osce.org. In line with your qualifications, please indicate a preference for one or more fields of expertise listed above (while using the online application, the field of expertise preference can be indicated in the cover letter part). Kindly note that applications received after the deadline, submitted in different formats than the OSCE Application Form, or other languages than the English language would not be considered. The OSCE is committed to diversity and inclusion within its workforce and encourages qualified female and male candidates from all national, religious, ethnic, and social backgrounds to apply. Additional Information