Job Identification (Reference Number): 14914
Position Title:ย Human Resources Officer (Learning Solutions Development)
Duty Station City:ย Valencia
Duty Station Country:ย Spain
Grade:ย P-3
Contract Type: One Year Fixed Term (12 Months)
Recruiting Type:ย Professional
Vacancy Type:ย Vacancy Notice
Initial duration:ย 12 Months with Possibility of Extension
Closing date:ย 18 May 2025
Introduction:ย ย ย ย
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration
Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, the following are considered first-tier candidates:ย
Internal candidates Candidates from the following non-represented member states:Antigua and Barbuda, Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Lao People's Democratic Republic, Madagascar, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Solomon Islands, Suriname, Tonga, Tuvalu, Vanuatu
Second tier candidates include:
All external candidates, except candidates from nonrepresented member states of IOM.
Context:
Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners.
With 172 member states, a further 8 states holding observer status and offices in over 100 countries, IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM works to help ensure the orderly and humane management of migration, to promote international cooperation on migration issues, to assist in the search for practical solutions to migration problems and to provide humanitarian assistance to migrants in need, including refugees and internally displaced people.
The Staff Learning Unit (SLU) is located within the Intergrated Talent Management (ITM) Division of IOM and is responsible for managing programmes and initiatives established in line with the learning and development needs of the organization. SLU is based in Valencia and Manila.
Under the overall supervision of the Chief, ITM Division and direct supervision of the Head, SLU, the Human Resources (HR) Officer (Learning Initiatives) will manage the entire service portfolio of learning solutions production for IOM and other agencies.
Serve in the role of overall โProject Managerโ for the Centreโs learning initiatives, including managing existing/conceptualizing new learning initiatives and programmes which address a role-based or context-based need (e.g., leadership and young professionals programmes, role-based learning paths, resource mobilization learning ecosystem, digital upskillings), securing stakeholder buy-in, implementing and monitoring activities, evaluating impact, and monitoring the delivery of results by staff assigned to these initiatives.Manage and monitor the activities and deliverables of staff reporting directly under Learning Initiatives by assigning projects, monitoring their progress, reviewing delivered outputs, and providing coaching and guidance, as needed.ย Work with the Head, SLU to develop a Learning Framework for the Organization as well as learning-related policies, guidelines and standards and ensure adherence to these.Oversee the global learning calendar and implement a plan to ensure that all learning solutions developed and managed by the Team are featured in the calendar and the learning management system (LMS). Ensure that a user-friendly version of the calendar is widely promoted.Build inter-agency partnerships within the UN System for sharing learning content and exploring avenues of collaboration.Advance the Unitโs workplan and commitments by participating in internal and inter-agency working groups. Promote learning opportunities managed by the Centre to other agencies on a self-payer modality.Coordinate the development and implementation of a plan to drive active use of the Individual Learning Development Plan (ILDP).ย Oversee and coordinate the identification, uptake and evaluation of learning opportunities for IOM staff at different organizational levels. Ensure that impact assessment of learning opportunities organized by the Centre are conducted.Design and execute a comprehensive biennial learning needs assessment to identify skill gaps, inform workforce development strategies, and drive continuous organizational growth and employee engagement through data-driven training initiatives. Coordinate with members of the Team, Regions and relevant Headquarter (HQ) Divisions to address identified learning needs.Oversee and review results ย of completed Exit Surveys. Put in place processes and monitoring mechanisms to ensure that separating staff complete online Exit Surveys. Assess and report results to the senior management team of the Department of Human Resources (DHR SMT) at a quarterly basis.ย Oversee the identification and selection of service providers needed to conduct learning opportunities for the Organization. Establish and maintain vendor relationships with external providers.Coordinate the development and execution of targeted communications to boost engagement with Centre-led learning initiatives and platforms, including Oracle Wave.. Promote learning resources for different audiences, including by liaising closely with content providers to customize learning journeys.ย Collaborate with Departments in Headquarters and/or with Regional Offices (ROs) as a Learning Focal for building a closer linkage between staff needs and SLU services. Offer personalised support and recommendations to Departments and/or ROs in defining and implementing their annual training plans.Provide expertise in reviewing learning-related projects and proposals from vendors and participate in selection panels, as needed.Perform other duties as may be assigned.Educationย
Masterโs degree in the fields of Human Resources, Business or Public Administration, Education, Adult Learning, Social Sciences, or a related field from an accredited academic institution with five years of relevant professional experience; or,ย University degree in the above fields with at least seven years of relevant professional experience.Accredited Universities are those listed in the UNESCO World Higher Education Database.ย
Experience
Extensive experience in the system administration of learning platforms;Demonstrated experience in leading and managing organization-wide medium to large-sized learning and development projects;Experience in facilitating and conducting trainings, both virtual and face-to-face;Experience in managing a team;Experience in project development, implementation, monitoring and reporting; and,Previous working experience in an international organization is an advantage.Skills
Solid knowledge of Learning and Development approaches;Proficiency in LMS Administration (Oracle) and digital tool;Fluency in Microsoft software, such as PowerPoint, Word and Excel;Knowledge of Mural, Slido, Kahoot, an advantage;Works well within a team but able to work well independently and with minimal supervision;Proven ability to produce work accurately and concisely according to set deadlines;Highly creative, innovative, out of the box thinker, problem solver, good communication skills, able to prioritize effectively;Competence in Project Management;Sound people management and facilitation (in-person and online) skills; and,Advanced written and verbal communication skills, including ability to influence stakeholders and manage complex and/or sensitive interactions.ย
Languages
IOM's official languages are English, French and Spanish.ย
For this position, fluency in English is required (oral and written). Working knowledge of French, Spanish or another official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.ย
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
IOM's competency framework can be found at this link. Competencies will be assessed during the selection process.
Values - all IOM staff members must abide by and demonstrate these five values:
Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.Courage: Demonstrates willingness to take a stand on issues of importance.Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.Core Competencies โ behavioural indicators Level 2
Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.Accountability: Takes ownership for achieving the Organization's priorities and assumes responsibility for own actions and delegated work.Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.Managerial Competenciesย โ Behavioural indicators Level 2
Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organizationโs vision. Assists others to realize and develop their leadership and professional potential.Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.Strategic thinking and vision: Works strategically to realize the Organizationโs goals and communicates a clear strategic direction.Humility: Leads with humility and shows openness to acknowledging own shortcomings.ย
Notes
Internationally recruited professional staff are required to be mobile.
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station's country cannot be considered eligible.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacanciesย