OBJECTIVES OF THE PROGRAMME
The Division of Administration and Finance is responsible for providing efficient and effective support service to all programmes and activities of the organisation in the Western Pacific Region in respect of human resources management, administration, budget and finance, procurement, conference, IT services, staff security and staff medical services. The objective of the Human Resources Management (HRM) unit in WPRO is to recruit the best available talent in a timely manner; provide ย broad range of ย HR services to WHO employees ย in the Regional Office, country and liaison offices; promote a culture of staff well-being and development; guide staff on HR matters, including new and reassigned workforce members, as well as managers through the provision of expert advice on human resource related matters, support WHO country offices and technical offices at regional centre level in implementing the DOA for HR functions, providing back up support to optimize HR workforce planning, provide effective and efficient HR services to WPRO workforce based in 38 countries and territories in WHO Western Pacific region.
DESCRIPTION OF DUTIES
Under the direct supervision of the Human Resources Officer (HRO) with guidance from the Regional HR Manager (RHRM), the incumbent may be required to perform all or some of the following duties (duties are not all inclusive):
Staffing and/or contract management processes:
Provide administrative support to staff recruitment and/or affiliate selections, and/or contract management, processing of benefits and entitlements to ensure efficiency and timely delivery. Duties include but not limited to the following:
monitor process at all stages and provide guidance to hiring managers or candidates as required;
review and posting of vacancy announcements;
initial screening of candidates in consultation with Hiring Manager and relevant HRO;
arrange/participate in panel meetings, testing and interview;
collect and analyze references for recommended candidates; prepare minutes of panelโs review; ย
prepare/validate/maintain relevant HR documents in compliance with HR policies and procedures;ย
monitor and process contract extensions, provide compensation related services, classification related services.ย
Maintain and update rosters of suitable candidates per area of work/level.ย
Support recruitment of personnel for emergencies and rapid deployment across the region.
Conduct consultant briefings upon issuance of contract and exit interviews upon separation.
HR monitoring, compliance, and reportingย
Provide support to the HR planning exercise by providing updated reports of the workforce and status of vacant positions and maintain these reports regularly updated.
Collect and collate relevant HR data and develop and maintain databases, reports and statistics for the use of the team, hiring managers, senior management and/or HQ.
Design special output reports using statistical methods and common specialized software tools, upon request of supervisor/s.
Monitor timely submission of raw data from different sources and ensure compliance to procedure and deadlines.
Draft step-by-step guides for users of developed HR databases, reports and statistics.
REQUIRED QUALIFICATIONS
Education
Essential: Completion of secondary education or equivalent.
Desirable: University degree is an asset. Training in the specialized areas of HR is preferred.
WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/ .
Experience
Essential: A minimum of 8 years of relevant experience in human resources and administrative positions. ย Experience in the use of WHO's Global Management System (GSM) or similar Enterprise Resource Planning (ERP) system. Experience in developing and maintaining HR related statistics, data and reports.
Desirable: Experience working in WHO or another UN Agency.
Skills
Demonstrated skills and knowledge in one or more specialized areas of Human Resources, including classification, recruitment, compensation and contract management, HR reporting, performance management and staff development. ยAbility to detect shortcomings and anomalies and recommend remedial actions in line with organizational policies ย
Sound judgment, integrity, respectful and exemplary behavior and service orientation.
Adherence to confidentiality, tact and diplomacy in dealing with others.
Good communication (written and oral) and excellent interpersonal skills.
Proficiency in the use of standard Microsoft Office applications, with advanced level of Excel.
ย ย Demonstrated IT skills and its application using HR software, in particular an Enterprise Resource Planning system (ERP) and/or other HR related databases).
WHO Competencies
Teamwork
Respecting and promoting individual and cultural differences
Communication
Knowing and managing yourself
Producing results
Use of Language Skills
Essential: Expert knowledge of written and spoken English.
REMUNERATION
WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at PHP 979,963 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.