Head of Office IOM Serbia

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Under the overall supervision of the Regional Director and direct supervision of the Chief of Mission (CoM) ) of  Bosnia and Herzegovina Country Office with Coordination Functions (COCF),  and in close coordination with the Programme Managers, Programme Support Unit and Resources Management Unit, the Head of Office will be responsible and accountable for overall management and administration of the IOM Serbia Office, as well as for coordinating the implementation of the broad IOM programming in line with IOM policies, standards and commitments.

1. Manage the Operational, Human Resources, Administrative, Financial and Supply Chain functions of the Office and in accordance with the IOM’s rules and regulations, and streamline the implementation of institutional procedures across the Office and Field Offices.

2. Lead the management, recruitment, training and capacity building of Office’s staff and third-party contractors, if applicable, based on programme assessment, available budget and performance indicators.

3. Participate in meetings with Government Authorities, International Organizations, non-governmental organizations, voluntary agencies, as well as public media and Private Sector. 

4. In coordination with the CoM, maintain, promote and strengthen working relationships with national, regional and local governmental authorities, international organizations and NGOs, and other stakeholders in the field of migration management.

5. Contribute to the design and development of new projects in close coordination with the CoM and other Programme Management counterparts. 

6. Ensure adherence to the safety and security procedures for IOM staff, premises and assets in the Office, in coordination with the local Office of the United National Department of Safety and Security (UNDSS) and other relevant stakeholders, through regular participation in Area Security Management meetings.

7. Monitor and support the implementation and reporting of all programme activities in the area in line with IOM standards and in accordance with the donor/grant agreements. 

8. Provide regular updates to the CoM on the progress on programme implementation, achievements, challenges, cluster/sector discussions, donor liaison issues, as well as on possible opportunities for geographical, operational and thematic expansion of IOM portfolio and other opportunities that might benefit the Country Office, IOM in the Region or globally. 

9. Assess and identify key gaps and operational challenges, provide technical support/ guidance for programme implementation in coordination with the CoM/ Senior Management Team to ensure the efficiency and cost-effectiveness of staff performance. 

10. Ensure the visibility of IOM and the donors as established in donor agreement and as relevant to the context. 

11. Perform such other duties as may be assigned.

     

    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

    ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

    Education

    • Master’s degree in Political or Social Sciences, Humanitarian Affairs, Law, International Relations, Disaster Risk Reduction/Disaster Risk Management, or a related field from an accredited academic institution with five years of relevant professional experience; or,

    • University degree in the above fields with seven years of relevant professional experience.Accredited Universities are those listed in the UNESCO World Higher Education Database. Experience

      • Experience in managing humanitarian, complex and post conflict emergencies at an international level; 

      • Experience in liaison with the government authorities, donors, national/international institutions and multi-stakeholders 

      • Experience in project development and reporting;

      • Experience in programme implementation, monitoring and evaluation; and, 

      • Experience working in the RegionSkills

        • Sound knowledge of migration management principles, concepts and techniques; 

        • Expertise in post-conflict /emergency operations;

        • Ability to lead and coordinate multiple activities and work effectively and harmoniously with colleagues from varied cultures and professional background;

        • Proven ability to manage a larger operation in the developing world; 

        • Ability to work well under pressure and in difficult conditions;

        • Excellent communication and negotiation skills, project development skills and ability to draft clearly and concisely; and, 

        • A high degree of computer literacyLanguages

          • For this position, fluency in Serbian  is required (oral and written).IOM’s official languages are English, French and Spanish.Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. Required Competencies IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these three values:

          • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
        • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
      • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
    • Courage: Demonstrates willingness to take a stand on issues of importance.
12. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.Core Competencies – behavioural indicators (Level 2)
13. Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.