Field Monitoring Assistant, Tourism

Internal and external candidates will be considered for this vacancy. For the purposes of this vacancy, internal candidates are defined as staff members holding a regular, fixed-term or short-term graded or ungraded contract, including Junior Professional Officers (JPOs), staff on Special Leave Without Pay (SLWOP), and staff members on secondment/loan released by the Organization, unless otherwise specified in their contract. Staff members holding a regular, fixed-term or short-term graded contract will not retain their contract type if appointed to an ungraded position.
  Context

In close collaboration with national authorities through the project “Promotion of the integration of the refugee population into the labor market” IOM aims at promoting the integration of the refugee population into the labor market, through: 

a) the further development and maintenance of a stable, effective, flexible and adapted to the needs of beneficiaries and companies labor integration mechanism, and 

b) the implementation of complementary and interconnected activities regarding the proper preparation of refugees and the organized cooperation with businesses and other stakeholders.

Under the overall supervision of the National Project Coordinator and the direct supervision of the Project Assistant, the successful candidate will provide support in the implementation of project field activities related to tourism.

1. Assist in the implementation of project activities and liaise with service providers, by ensuring that all carried out procedures meet IOM standards and project specific requirements, as well as Standard Operating Procedures (SOPs).
2. Support the monitoring services of the assigned area, and project activities through physical verification, project means of verification, field visits and report to the National Project Coordinator, as required.
3. Assist in the creation of tools to ensure the provision of quality services and monitoring of the project activities. Collaborate with other field monitors in ensuring consistency in implementation of tools and SOPs.
4. Timely submission of field reports and inputs for monthly reporting to the relevant National Project Coordinator and Project Assistant.
5. Assist in the logistical preparation and implementation of training sessions, info sessions, workshops, meetings, and other activities pertaining to IOM projects.
6. Collaborate with IOM Units/departments, and other relevant external actors to ensure timely and efficient provision of project activities.
7. Assist in the operational and administrative activities of the project.
8. Prepare briefings for the IOM’s visitors upon their arrival on the field regarding the current status of the project.
9. Undertake frequent duty travel to carry out field monitoring activities of the assigned area.
10. Perform such other duties as may be assigned. Education
    • Bachelor’s degree in Tourism Studies, Tourism Management, Tourism and Hotel Management or a related field from an accredited academic institution with two years of relevant professional experience. Accredited Universities are those listed in the UNESCO World Higher Education Database.   Experience
      • At least one year of working experience with relevant tourism areas;
      • Previous experience with National funding will be considered as an advantage;
      • Experience working in the field of site management, urban settings, other accommodation schemes and/ or educational, capacity building activities preferred;
      • Experience in providing data and feedback to the monitoring and evaluation team; 
      • Familiar with direct assistance to migrants and/or refugees. Skills
        • Strong interpersonal and communication, writing, drafting and presentations skills; 
        • Ability to write in a clear and concise manner;
        • Proficient use of commonly used IT equipment and the appropriate software solutions;
        • Proficient in a Microsoft Office environment and office software packages;
        • Knowledge of spreadsheet and database packages, experience in handling of web-based management systems, data consolidation, analysis and visualization;
        • Demonstrated effective organizational skills and ability to handle work in an efficient and timely manner;
        • Ability to develop and maintain effective work relationships with counterparts;
        • Strong work ethics and commitment to humanitarian principles; 
        • Valid driving license with at least five years of driving experience. Languages
          • Fluency in English and Greek (written and oral) is required.  IOM’s official languages are English, French and Spanish. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.   Required Competencies   IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.   Values - all IOM staff members must abide by and demonstrate these three values:
          • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
        • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
      • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
    • Courage: Demonstrates willingness to take a stand on issues of importance.
11. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies – behavioural indicators
12. Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.