Job Identification (Reference Number): 15911
Position Title: ICT Officer (Applications Development)
Duty Station City: Valencia
Duty Station Country: Spain
Grade: UG
Contract Type: Special Short term ungraded (Up to 9 months)
Recruiting Type: Professional
Vacancy Type: Call for Applications
Initial duration: 6 months
Closing date: 18 August 2025
Introduction
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture atย IOM workplace culture | International Organization for Migration
This is an expedited recruitment process open only to:
a) internal candidates and
b) former IOM staff members who were separated in the last 12 months due to the structural adjustment process.
This process is not open to external applicants; their applications will not be considered at this time.ย
Context
Under the overall supervision of the Chief, Operations and Mission Engagement Solutions and direct supervision of the Senior Information and Communications Technology (ICT) Officer (Solutions Delivery Management), theย ICT Officer (Applications Development)ย will be responsible for supporting the development of a strategy and partner with delivery teams to design, develop and maintain efficient and high-quality integrations connecting data, applications and third parties that support business processes and customer needs. The ICT Officer (Applications Development) will monitor and analyze existing integrations to improve their performance and efficiency.ย
The ICT Officer (Applications Development) will be accountable for the integration and delivery of sustainable ICT systems and solutions, to support programme and project delivery.
Provide recommendations on complex systems analysis, design, integration and implementation and analyze business and customer requirements to identify and prioritize opportunities to improve efficiencies and processes through integration.Coordinate the agile delivery of integrated and sustainable ICT solutions of significant importance or major components of complex systems.Support the design and implementation of integration flows and enhancements, including Application Programming Interface (APIs) and/or file-based integrations. Produce technical reference documentation to be used as guides.Partner with development and design teams to support and provide oversight in designing and developing integration solutions and prototypes.Coordinate requirements gathering and specification processes, feasibility analysis, architecture and development, management plan and risk mitigation.Determine, conduct, and automate unit tests, integration tests, load tests, and performance tests, including facilitating set-up of test data and accounts.Participate in the development of plans for feasibility assessment, requirements specification, design, development and implementation, including project plans, schedules, time and cost estimates, metrics and performance measures. Prepare and manage technical documentation and self-service resources on integrations.Proactively review integration performance and troubleshoot, resolve, and report integration issues to impacted teams and stakeholders.ย Use user and stakeholder feedback to guide the development of new products and integration enhancements. Identify the need for new systems, modifications to existing systems or to respond to requests from clients.ย Participate in integration vendor and tool selection to meet business needs and support development team workflows.Promote a collaborative team environment and work closely with colleagues and stakeholders to achieve goals. Track and monitor project progress against plans, requirements, quality measures, standard processes; liaise with clients on all aspects and during all phases of development and implementation.Provide coaching and mentorship to junior integration engineers.Perform such other duties as may be assigned.Education
Masterโs degree in computer science, information systems, mathematics, economics, statistics,ย or a related field from an accredited academic institution with two years of relevant professional experience; orUniversity degree in the above fields with four years of relevant professional experience.Professional Certification in ITIL, PMP, SCRUM or PRINCE 2 methodologies is desirable.Accredited Universities are those listed in theย UNESCO World Higher Education Database.
Experience
Experience determining the explicit and implicit needs and requirements of various stakeholders;Experience creating documentation such as business case documentation or business requirements summaries;Experience with agile development methodologies and agile planning tools such as Jira;Advanced knowledge, experience and understanding of computerized information systems; and,Experience in using, supporting or testing MiMOSA Case management system is an added advantage.Skills
Ability to quickly learn the objectives, structures, operations and policies of a new business area;Strong problem resolution, negotiation, and influencing skills;Demonstrated ability to engage both developers and business partners to achieve target outcomes;Proven interpersonal skills and an ability to influence senior leaders and peers;Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing;Demonstrated effective application of knowledge and understanding of project and quality disciplines;Expert knowledge of IOM programme requirements such as the US Refugee Admissions Programme, Health Assessment Programmes, Canadian Warrant, Australian Refugee Programme and various return programmes or related programs;Excellent data analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into application/ operational requirements;Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts;Good organizational and administrative skills; and,Adaptability and a willingness to learn new skills.Languages
IOMโs official languages are English, French, and Spanish. All staff members are required to be fluent in one of the three languages.
For this position, fluency in English is required (oral and written). Working knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
IOMโs competency framework can be found at thisย link. Competencies will be assessed during the selection process.
Valuesย - all IOM staff members must abide by and demonstrate these five values:
Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.Courage: Demonstrates willingness to take a stand on issues of importance.Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.Core Competencies โ behavioural indicatorsย
Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.Accountability: Takes ownership for achieving the Organizationโs priorities and assumes responsibility for own actions and delegated work.Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.Notes
Internationally recruited professional staff are required to be mobile.
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
For this staff category, candidates who are nationals of the duty station's country cannot be considered eligible.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
IOM only accepts duly completed applications submitted through theย IOM e-Recruitmentย systemย (for internal candidates linkย here). The online tool also allows candidates to track the status of their application.
Only shortlisted candidates will be contacted.
For further information and other job postings, you are welcome to visit our website:ย IOM Careers and Job Vacancies