E T Consultant :IT Workforce Development & Engagement Officer Job #: req33766 Organization: World Bank Sector: Information Technology Grade: EC2 Term Duration:ย 1 year 0 months Recruitment Type: Local Recruitment Location: Washington, DC,United States Required Language(s): English Preferred Language(s): Closing Date: 7/20/2025 (MM/DD/YYYY) at 11:59pm UTC
Description
Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 130 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org
ITS Vice Presidency Context:
The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video:https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w
The mission of Information & Technology Solutions (ITS) in the World Bank Group is to leverage information and technology as a force multiplier to accelerate, deepen, and sustain development impact. In line with the WBG Evolution Roadmap, ITS is undergoing a significant transformation aimed at enhancing its efficiency, effectiveness, and overall impact to increase and accelerate value creation.ย Part of this transformation includes transition to an Agile organization and operating model and designing and implementing a new Dynamic People Model.
About ITS Business Administrationย
ITS Business Administration department is responsible for managing the business of ITS, and ensuring strategic alignment of ITS priorities with WBG priorities. The department serves as a catalyst for transformation in ITS, and is focused on maintaining end-to-end accountability for IT governance, performance management, and financial management; developing a future ready ITS workforce and dynamic people model; leading the transformation of ITS to an adaptive organization, and developing and executing a multi-year strategy and roadmap in alignment with the broader WBG strategic priorities.
About the Role:ย
As part of the IT transformation, ITS Business Administration (ITSBA) is spearheading the transition to the Dynamic People Model and collaborating with internal and external partners to enhance IT workforce planning and development. This includes, among others, updating IT job architecture, aligning it with industry standards, designing a skills assessment approach, and strengthening workforce planning practices. ITSBA is seeking a Workforce Planning Officer (ETC1) to contribute to these efforts. This is a 1 year Extended Term Consultant position.ย
Key Responsibilities:
Agile Workforce Planning & Job Architecture Implementation:
โข As part of the team, contribute to the finalization, validation, and rollout of the updated IT job architecture.
โข Conduct market research to align job roles and career paths with industry best practices.โข Implement agile workforce planning practices to align IT talent with business objectives.
โข Analyze workforce data to identify trends and inform strategic planning.โข Prepare reports and presentations to communicate findings and recommendations to stakeholders.
โข Support talent development efforts by providing insights on workforce trends and candidate engagement strategies.โข Partner with HR and IT leadership to optimize workforce structures and resourcing models.
Skills Assessment & Workforce Development:
โข Contribute to the design and be responsible for the roll out an enterprise-wide IT skills assessment framework.
โข Work to integrate skills inventory and define critical skills, capabilities, and competencies for the future agile IT workforce.โข Propose how to integrate skills assessment insights into workforce planning and talent development initiatives.
Change & Stakeholder Management:
โข Develop and execute communication and change management strategies for job architecture updates and skills assessments.
โข Collaborate with IT leadership, HR, and workforce planning teams to ensure alignment and effective implementation.โข Facilitate and conduct workshops to drive awareness and adoption of workforce planning initiatives.
Data Analysis & Reporting:
โข Collect, analyze, and visualize workforce data to support decision-making.
โข Develop dashboards and reports to track workforce planning metrics and skills gaps.โข Provide insights and recommendations to optimize IT workforce strategies.
Selection Criteria
โข Masterโs degree with 5 years of relevant experience or Bachelorโs Degree with a minimum of 7 years of relevant experience in the following fields such as Organizational Development, Human Resources, Business Administration, IT Management, or a related field.
โข Relevant work experience in workforce development, employee engagement, organizational design, and/or working with Agile practices in organizations.โข Relevant certifications/programs, including SAFeยฎ Agilist, SHRM-CP - Society for Human Resource Management Certified Professional, Change Management, Workforce Planning Professional (CWPP), Data Analyst Associate (Power BI), ScrumMaster, Association of Talent Development certifications, etc.ย
โข Strong analytical skills with experience in data analysis, workforce/resource forecasting, and reporting. Ability to collect, analyze, and interpret data to identify trends and make recommendations.ย โข Experienced in using Agile principles, frameworks, and practices, including SAFE Agile/Scrum/Kanban.ย
โข Working knowledge of job architecture frameworks and skills assessments.โข Ability to work in teams as both a contributor and a leader.
โข Experience in stakeholder engagement, change management, and communications.ย โข Excellent communication and interpersonal skills to effectively collaborate with stakeholders.ย
โข Strong people development focus, growth mindset, adaptability and collaboration skills.ย โข Understanding of IT operational models, processes and practices.ย
โข Proficiency in Microsoft Excel, Power BI, or other analytics tools.
WBG Culture Attributes:
1. Sense of Urgency โ Anticipating and quickly reacting to the needs of internal and external stakeholders.
2. Thoughtful Risk Taking โ Taking informed and thoughtful risks and making courageous decisions to push boundaries for greater impact.
3. Empowerment and Accountability โ Engaging with others in an empowered and accountable manner for impactful results.
World Bank Group Core Competencies
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at theย World Bankย andย IFC, including our values and inspiring stories.ย
Note: The selected candidate will be offered a one-year appointment, renewable at the discretion of the World Bank Group, and subject to a lifetime maximum ET appointment of three years. If an ET appointment ends before a full year, it is considered as a full year toward the lifetime maximum. Former and current ET staff who have completed all or any portion of their third-year ET appointment are not eligible for future ET appointments.