DTM Data Collector

Project Context and Scope   Under the  overall supervision of the Director of the Coordination Office for the Mediterranean and the Chief of Mission in Italy and Malta, and the direct supervision of the Head Programme and Policy Support Unit, in coordination with the Regional Data Hub in Vienna, the consultants will report to the DTM Focal Point for Italy and support the implementation of the DTM Flow Monitoring Surveys. The consultants must complete mandatory IOM training and attend a one-day DTM training before starting their consultancy.
  Organizational Department / Unit to which the Consultant is contributing
Programme and Policy Support Unit   Tasks to be performed under this contract
The Consultants will:

1. Update the existing information on flow monitoring points (FMPs) on a regular basis;
2. Collect GPS points of FMPs when necessary;
3. Liaise continuously with the DTM Focal Point for Italy in Rome and with other IOM staff in the field to coordinate data collection activities with humanitarian and governmental stakeholders on the ground;
4. Liaise continuously with the DTM Focal Point for Italy in Rome and with other IOM staff in the field to compile and report information on migrants and refugees who exit from the reception system, with a specific attention to informal settlements in urban and rural areas and to gathering points for persons transiting through Italy;
5. Conduct about 35-40 Flow Monitoring Surveys (FMS) per week, targeting migrants, asylum seekers and refugees at selected FMPs, using paper forms or tablets (Kobo application);
6. Comply with the DTM’s FMS Guidelines when conducting interviews, in a dignified environment and respecting IOM’s protection principles, in particular with persons with specific needs and vulnerabilities;
7. Report on a weekly basis to the DTM Focal Point for Italy on the activities conducted and the realities/issues encountered, providing feedback from the field and make relevant recommendations;
8. Respect IOM’s Data Protection Principles;
9. Perform other duties as they might be assigned.
   Nature of Consultancy

   Category B Consultancy 

   Objective: To provide humanitarian organizations and national authorities with data on the numbers, routes, and reasons for migrants seeking to reach Europe. 

   Target: Provide reliable information on the current flow of migrants towards Europe.

   Tangible and measurable output of the work assignment:

   📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

   ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

   1. 35-40 Flow Monitoring Surveys conducted each week
   2. Weekly Reports
   3. Final Report at the end of the contract

      Performance indicators for the evaluation of results:

      At least 280 interviews UPLOADED IN THE DATABASE (Kobo).

      Implementation Period

      01 July – 15 November 2025  (The consultancy will last for two months within the period from July 1 to November 15, with a flexible start date).

      Education
      1. High school diploma with at least three years of experience (see “Professional experience and other requirements”), or
      2. First-level University degree with at least one year of experience;
      3. Advanced University degree (Master’s degree or equivalent) in migration, social sciences, anthropology, sociology, law or humanitarian action is desired. Experience and other requirements
         1. Experience in the field of vulnerable groups and/or migrants is required; 
         2. Computer skills, specifically hands-on experience in usage of MS Office is required;
         3. Previous experience in conducting personal interviews with migrants or others is required;
         4. Availability to travel across the one of the three main areas (South, Centre, North) is required;
         5. Valid European Union working permit (for non-EU candidates) is required;
         6. Valid driving license category B (cars) and availability of own car are strongly desirable;
         7. Experience in writing reports and documents in Italian and English is considered as an asset;
         8. Previous experience with international organizations, NGOs, EU Agencies is considered as an asset. Skills
            1. Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors' language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
            2. Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, shares credit for team accomplishments and accepts joint responsibility for team shortcomings. 
            3. Planning & Organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently. 
            4. Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
            5. Analysing: Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgments from the available information and analysis; demonstrates an understanding of how one issue may be a part of a much larger system. Languages
               1. Fluency in written and spoken Italian and English is required.
               2. French, Arabic, Bangla, Tigrinya, Urdu, Pashto, and other languages are considered as an asset. IOM’s official languages are English, French and Spanish. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
                    Travel required
                  1. Travel will be required only inside the duty station Region. Required Competencies
                       IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.
                       Values - all IOM staff members must abide by and demonstrate these three values:
                  2. Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
               3. Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
            6. Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
         9. Courage: Demonstrates willingness to take a stand on issues of importance.
      4. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies – behavioural indicators
      5. Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
   4. Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
10. Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.