Background
The United Nations Development Programme (UNDP) partners with people at all levels of the society to help build nations that can withstand crisis, and drive and sustain the kind of growth that improves the quality of life for everyone. With offices in more than 160 countries and territories, we offer global perspective and local insight to help empower lives and build resilient nations. The UNDP Operations Team is composed of Human Resources (HR), Finance, Procurement, General Administration and logistics, ICT, and Security units, all of which are responsible for quality assurance, for the implementation of UNDP policies and procedures in these operational functions. The Operations team plays an instrumental role in transforming the effectiveness of UNDP Bangladesh by formulating a comprehensive service delivery platform to deliver operations solutions for all UNDP programmes and projects as well as UNDP operations services to partner UN Agencies and national counterparts.ย
Under the overall guidance of the Operations Manager and direct supervision of the Administrative Associate ( Head of General Admin and Logistics), the Driver cum Messenger provides reliable and safe driving services ensuring high quality, safety, and accuracy of work. The Driver cum Messenger demonstrates a client-oriented approach, a higher sense of responsibility, courtesy, professionalism, and the ability to work under pressure, with people of different national and cultural backgrounds.ย
The Driver cum Messenger provides driving and messenger services to UNDP Operations and programme staff in the CO (Country Office), Associated UN agencies, Consultants and Experts and UN staff on mission.ย
Duties and Responsibilities
Provides driving services to Country Office and UN other Agency:ย
Ensures provision of reliable and secure driving services byย driving office vehicles for the transport of authorized personnel and delivery and collection of mail, documents and other items andย meeting official personnel and visitors at the airport, visa and customs formalities arrangement when required.ย Ensures cost-savings through proper use of vehicle through accurate maintenance of daily vehicle logs, provision of inputs to preparation of the vehicle maintenance plans and reports.ย Ensure proper documentation of assigned vehicle related to operation and maintenance.ย Ensure traffic rules and regulations are well understood and followed. Avoid unnecessary risks while driving.ย Ensure all safety and security instructions applicable as per UN Standard are understood and followed.ย Report any incident pertaining to safety and operational standard of assigned vehicle to supervisor at the earliest.ย Make judicious decisions in case of any emergency and unusual circumstances.ยEnsure Proper use of vehicle:
Ensure availability of documents and necessary parts in vehicle such as Vehicle insurance, fitness, logs, map of the city/country, etc.ย Ensure daily, weekly, periodic and other checks and carry out minor repairs, arrangements for major repairs, timely changes of oil, check of tires, brakes, car washing, etc.ย Kept vehicle servicing record/registration/fitness and other relevant document for assigned vehicle up-to-date.ย Maintain vehicle history book for assigned vehicle containing all important data on servicing, repair, changes, modifications etc.ย Ensure spare tools, First Aid Box, Fire Extinguisher, ALS Items and other Safety & Security items as required in your vehicle are available and in functional condition.ยProvides efficient messenger services focusing on achievement of the following results:ย
Collection and delivery of mail and other materials as required from and to the post office, government agencies and other institutions.ย Sorting, delivery and pick up of mail from various offices; maintenance of records.ย Packaging/packing of material received for dispatch; labeling, inserting material in envelopes and franking outgoing mail.ยThe incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
Institutional Arrangementย
Under Direct supervision of Head of Administration & Logistics and under overall guidance of Senior Operations Manager, the Driver cum Messenger provides efficient transport support to UNDP CO, Project and other UN agencies.
Competencies Core Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvementsย Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexibleย Act with Determination:ย LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discriminationย
Cross-Functional & Technical competenciesย Thematic Area Name Definition Administration and Operations Customer Satisfaction/Client Management
Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs.
Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client's upcoming needs and concerns.
Required Skills and Experience
Education:
Secondary Education (School Certificate (SSC) Passed)ย with a valid driverโs license is required.ยExperience:
Minimum 2 years of work experience as a driver with a safe driving record is required.Required Skills:
DDT (Defensive Driving Training) Training.Desired Skills:
Experience in vehicle management and maintenance.ย Knowledge of driving rules and regulations of Bangladesh. Basic elementary knowledge of motor machines. Experience in minor repairing, particularly on common issues related to vehicle breakdown during road trips. Experience in working at development sector/public sector will be added advantage.Language:
Fluency in English and Bangla is required.ยEqual opportunity
As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.ย
UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.
Sexual harassment, exploitation, and abuse of authority
UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.ย
Right to select multiple candidates
UNDP reserves the right to select one or more candidates from this vacancy announcement.ย We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Scam alert
UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.
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