Description
Heifer International is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identify, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. About Heifer International In 1944, Heifer Internationalโs founder, Dan West, began outlining a simple but groundbreaking plan to tackle hunger around the world. West, a farmer from the Midwest and Church of the Brethren member, had recently returned from feeding weary refugees during volunteer service in the Spanish Civil War. He had seen firsthand that giving people food was a short-term solution, whereas providing them with animals offered a steady supply of nutritious food for an entire family. His philosophy still inspires Heiferโs work today. Partnering with farmers across a range of different livestock and crops, we create unique solutions to local challenges. Today, Heifer International has operations in 19 countries around the world, working alongside local farmers, business owners and their communities, as they mobilize and envision their futures. Together, we build inclusive, resilient economies, so communities can develop effective ways to end global hunger and poverty in a sustainable way. ROLE FUNCTION This Director of Philanthropy works closely with the teamโs Senior Director to determine the Philanthropy teamโs fundraising goals and strategy, and to lead and execute the Philanthropy Teamโs mid-level donor management, donor research and CRM operations work, and pipeline development / qualification strategy. The Director maintains a portfolio of mid-level donors, and they design and implement workflows and strategies to research, engage, retain, and upgrade donors to a major gift level. They provide supervision, strategic direction, and mentorship to their direct reports by refining, assessing, and tracking key performance indicators and metrics to ensure accountability and effectiveness. They possess strong analytical skills and the ability to monitor and course correct as needed to ensure donor qualification and revenue goals are achieved. Reporting to Heiferโs Senior Director of Philanthropy, the Director is part of a high-performing team and will possess a strong ability to manage a strategy designed to grow revenue and assess major gift readiness in an assigned donor portfolio. The successful candidate will understand the intersection of finance, operations, philanthropy, and programs, and engage donors as active investors in Heiferโs work around the globe. The Director is a results-oriented, creative, entrepreneurial professional who enjoys communications, customer service, process improvement, relationship building, solicitation, and strategy development for increasing revenue and qualifying donors. They are a team player and are willing to take ownership of special projects and strategic initiatives to benefit the teamโs overall growth and success. Key responsibilities include managing people, designing and executing strategies to engage and assess donors and prospects in a one-to-many format, with strategic responsibility for maximizing CRM/process effectiveness, qualifying major donor prospects, growing relationships, and increasing revenue in the assigned portfolio to advance the teamโs major gift strategy. RESPONSIBILITIES:
Donor Qualification and Fundraising Management (25%)
Work closely with manager to determine annual fundraising goals and develop an integrated short- and long-term strategy and plan for the assigned portfolio, seeking to qualify donors for major gifts management and upgrade giving year-over-year. Provide leadership and direction for a portfolio of approximately 250 mid-level donors and prospects who may have the capacity to give five, six, and seven figure gifts. Deploy pipeline development tactics and monitor qualification of donors (and timeframe) to make timely suggestions on portfolio refinement toward higher capacity donors and increased revenue. Partner effectively with Philanthropy leadership, Heifer Headquarters (HQ) and field staff to obtain appropriate program information for donors and deliver content in a one-to-many format that feels personalized and elevated. Develop a growing knowledge of the work of Heifer regarding the issues of hunger and poverty, community development, and environmentally sound, sustainable farming practices. Demonstrate conversant knowledge in the mission and programs and be able to articulately respond to donor questions in a timely manner. Nurture and cultivate partnerships and relationships with current and prospective donors through engagement opportunities and stewardship. Utilize donor insight to implement strategies for donor segmentation, providing an appropriate communication and engagement plan for each donor based on their needs and desires. Work with Heifer International Foundation staff to identify, cultivate, and refer planned gift opportunities. Collaborate with all resource mobilization teams to ensure a seamless transition for donors and prospects into appropriate relationship management based on donor needs and desires. Adhere to ethical fundraising practices as outlined in the Association of Fundraising Professionals Code of Ethical Principles and Standards of Professional Practice. Mid-Level, Pipeline Development, and Qualification Strategy Leadership (30%)
Design and execute strategy to manage all aspects of pipeline development and qualification for the Philanthropy Team, including establishing a mid-level program in year one. Collaborate across Marketing and Philanthropy and Resource Development Reporting Systems (RDRS) to establish integrated, donor-centric systems and best practices for transitioning donors between mass market and philanthropy. Manage all aspects of movement in and out of the philanthropy portfolio. Collaborate within the Philanthropy Team to develop tactics, monitor moves management across portfolio verticals, and make timely suggestions on portfolio refinement toward better suited donors and increased revenue. Adapt portfolio management strategies to reach goals and KPIs. Provide timely updates and reports to the Senior Director of Philanthropy on changes in portfolio and activities that affect revenue projections. Produce strategy aligned budget projections both for revenue and expenses and monitor monthly, reporting any deviances from projections for direct reports. Development Operations and Administration (20%)
Collaborate with the Philanthropy Team to establish research protocols and refine/maximize CRM usage, ensuring needs are met in a timely manner. Collaborate with RDRS and others to ensure moves management systems meet the needs of DPs and enhance donor involvement and future giving. Monitor implementation and DP work to gauge portfolio health and make recommendations for improvements to maximize BBEC functionality for Philanthropy users and ensure accurate reporting for team and organization leadership. Ensure data entry standards are understood and met by the Philanthropy Team to ensure a high level of portfolio data health. Ensure all donor files are maintained in the database with adherence to current standard operating procedures, including call notes, correspondence, gift acknowledgements, etc. Track all donor work weekly in established systems and use data to effectively design and monitor development strategy, moves and goals. Adhere to team communication standards and processes using established applications and channels. People Management and Leadership (20%)
Provide strategic guidance and support to direct reports to achieve individual and team goals in mid-level fundraising, pipeline development and qualification, and database operations. Determine annual fundraising goals and develop an integrated short- and long-term strategy and plan for direct reports on the Philanthropy team for mid-level donor management, major donor qualification, and revenue growth. Supervise direct reports and set quarterly performance objectives, monitor and check in on progress, adhere to all aspects of annual performance management cycle. Maintain knowledge of, and ensure accountability, in direct report assignments on special projects. Serve as a thought leader for Philanthropy, within the Philanthropy Team and with other teams and departments; provide insight into relationship-based fundraising and communications strategies to adjacent organizational teams. Special Projects and Initiatives (5%)
Lead philanthropy team special projects and strategic initiatives to benefit the teamโs overall growth and success. Minimum Requirements:
A minimum of ten years professional experience with eight years of experience fundraising with an emphasis on midlevel donor programs. Demonstrated ability in building a robust pipeline of qualified donors through effective research and cultivation strategies. Proven fundraising skills, including donor development with experience in proactive donor cultivation and tailored asks based on donor interests. Career track record that shows stability with an organization and capacity to develop and nurture relationships culminating in overall success. Minimum of three years Development Operations experience, Blackbaud CRM preferred Minimum of four years experience managing people. Bachelorโs degree or equivalent education/experience. Most Critical Proficiencies:
Highly developed analytical and organizational skills with strong attention to detail. Time management and the ability to work autonomously. Ability to work with donors, perform research, and conduct outreach. Ability to establish effective processes and prioritize across projects in a fast-paced, team environment, excellent written/oral communication skills. Knowledge of computers as a tool for word processing, communications and organizing. Must possess demonstrable skills using Microsoft Office Suite, including Teams, Word, Outlook, Publisher, PowerPoint and Excel. Knowledge of the non-profit sector and the context in which non-profit organizations operate. Knowledge of the international development space preferred. Strong project management skills and the ability to prioritize projects. Strong English language skills โ oral and written. Proficiency in basic statistics sufficient to analyze data. Essential Job Functions and Physical Demands:
May require constant sitting; working at a computer for extended periods. Ability and willingness to travel domestically and internationally and adequate physical condition necessary to project sites in rural areas. Ability to prepare and present documents and reports with superior attention to detail to a wide-ranging audience. Proven interpersonal and communication skills, with the aptitude to relate to individuals and groups diplomatically and tactfully. Constant telephone, face-to-face and electronic communication with colleagues and the public. Willingness and capability to work effectively from a home office. Commitment to Heiferโs mission, Cornerstones values, and rural development model. Knowledge of the nonprofit sector with awareness of the context in which nonprofit organizations operate. Make strategic decisions with regard to budgets and resources based on available information. Negotiate contract terms and conditions favorable to the organization for services to be rendered by external agency partners in order to carry out strategies. Ability to handle multiple tasks and deadlines, establish priorities and make sound judgments often in a fast-paced environment and the flexibility needed to manage a heavy workload and rapidly changing contexts. Ability to prepare and proofread correspondence for correct punctuation and grammar, and produce documents in a well-designed, attractive format with superior attention to detail. Salary Information:
The expected base salary range for this position is $135,000 to $155,000 annually. Placement within the range will be based on the experience and competency level of the candidate.
What We Offer:
Heifer International offers a variety of benefits for U.S. based employees working 30 or more hours per week. Health and wellness benefits including Flexible Spending Account and/or Health Saving Account Employee assistance program 403(b) retirement plan (match 1% employee to 2% employer up to a maximum of 4% match +3% employer discretionary contribution regardless of employee contribution) 22 vacation days in addition to 12 statutory and discretionary holidays, and 10 sick days per year Employer-paid life insurance and accidental death & dismemberment (AD&D) Professional development and annual merit increase opportunities Optional critical illness insurance, legal assistance plan and pet protection And more! Heifer International is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with some form of disability.
