DATA ANALYST INTERN

Work LocationJordan Field Office - Programme Support Office Expected durationMore than 3 months Duties and ResponsibilitiesUnder the supervision of the Data Management and Reporting Officer in PSO, the Intern may be assigned matters such as: • Data Collection and Analysis: Conduct data collection from various Programme Offices and relevant units. Undertake research to identify suitable qualitative and quantitative data and support ensuring the adequacy and reliability of data presented in all reports • Data Integration & Modelling: Develop and execute SQL queries to extract, join and aggregate data from multiple sources (databases, spreadsheets, APIs). Assist in designing or updating basic database schemas and data models to support reporting needs • Data-Quality & Metadata Management: Define and implement data-quality rules (e.g. validation checks, completeness thresholds). Document metadata and maintain data dictionaries to ensure consistency and reliability • Dashboard & Visualization Development: Build, maintain and optimize interactive dashboards in Power BI. Apply data-visualization best practices—layout, interactivity and storytelling—to present insights clearly • Project/Programme Support: Support strengthening of Project/Programme Cycle Management, including developing and updating work plans, budgets, monitoring templates, other relevant documents • Meeting Coordination: Help organize, coordinate and participate in meetings, including taking minutes when requested • Perform other related duties as required, contributing to the overall efficiency and effectiveness of the team and projects Qualifications/special skills• Applicants must be current students or recent graduates (within one year of graduation) with a bachelor’s degree or higher in IT, Computer Science, Data Science, or a closely related field. • Applicants are not required to have professional work experience, although prior work experience will be an advantage. • Excellent technical skills are required including: - MS Word, PowerPoint and Excel (pivot tables, advanced formulas) and SQL - Power BI or a similar BI platform (Tableau, QlikView) - Familiarity with database design and schema concepts - Understanding of data-quality frameworks and metadata management - Exposure to data-visualization best practices (layout, interactivity, storytelling) Languages• Excellent command of spoken and written English. Additional InformationBACKGROUND: The Programme Support Office (PSO) of UNRWA Jordan Field Office (JFO) leads on strategic and programme planning, results monitoring and reviewing, evaluation of programmes and projects, systems strengthening, and supporting the Front Office in providing strategic direction of programme interventions. On completion of the internship, the candidate will have gained: Technical Skills & Experience • Practical experience writing and optimizing queries to extract, clean and integrate data from multiple sources • Hands-on proficiency in designing basic data models/schemas and implementing data-quality checks with documented metadata • Competence in building and maintaining interactive dashboards in Power BI, applying data-visualization best practices • Skills in conducting ad-hoc analyses and preparing data-driven reports (analytical notes, presentations) Programme Exposure & Professional Development • Insight into UNRWA Jordan Field’s planning, implementation, monitoring, reporting and evaluation processes for protracted refugee situations • Exposure to complex operational contexts and professional mentorship under the Data Management and Reporting Officer • Expanded network of contacts across UNRWA Jordan Field Office programmes DESIRABLE QUALIFICATIONS: • Strong organizational skills. • Excellent communication skills (different types of texts, comms channels, and audiences). • Creative thinking and growth attitude. • Experience in project management matters. • Knowledge of Arabic is an asset. • An understanding of political, social and economic issues in the region. COMPETENCIES: • Analytical thinking and quantitative reasoning • Attention to detail and accuracy in data handling • Effective communication of technical findings to non-technical audiences • Initiative and problem-solving aptitude • Creativity: Actively seeks to improve programmes. Offers new and different options to solve problems or meet needs. • Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. • Technological Awareness: Keeps abreast of available technology. Seeks to apply technology to appropriate tasks. Shows willingness to learn new ways of doing. APPLICATION PROCESS: Interested candidates should submit the following: • Curriculum Vitae: Including education, skills and any previous internship or project work. • A motivation letter: Explain your interest in UNRWA and why you are the best candidate for this specific internship. • A short report or analytical note demonstrating your data-analysis and visualization skills). Due to the high volume of applications received, only shortlisted candidates will be contacted for subsequent stages of the selection process. GENERAL INFORMATION: UNRWA staff and complementary personnel are expected to uphold the highest standards of integrity, neutrality and impartiality at all times. This includes respect for and commitment to human rights, diversity, and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is an equal-opportunity employer and welcomes applications from all genders. UNRWA encourages applications from qualified females. This is an unpaid internship opportunity. All costs connected with an intern’s participation must be borne by the intern. At the stage of acceptance of an internship placement, interns must prove to the satisfaction of UNRWA that they have adequate medical and accident insurance coverage prior to commencing the placement. Intern placements shall not constitute employment by UNRWA. Interns are considered to be complementary personnel with non-staff status. The purpose of the internship program is not to lead to further employment with UNRWA but to complement an intern's studies. Therefore, there should be no expectation of employment at the end of an internship. Interns are eligible to apply as external candidates for UNRWA staff vacancies in accordance with normal selection procedures. Please note that UNRWA does not charge fees at any stage of the application process. UNRWA is a non-smoking environment. Intern Specific textInterns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer. No FeeTHE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.