Corporate Systems Delivery Manager

Requisition ID 36384 Office Country Bulgaria Office City Sofia Division Information Technology Contract Type Fixed Term Contract Length 3 years Posting End Date 12/02/2026

We’re looking for a senior Technology Delivery Leader to drive complex, enterprise-scale programmes that power our core corporate functions. In this role, you’ll take ownership of high-impact IT delivery across multiple squads, translating strategic objectives into tangible outcomes across finance, risk, HR, legal, and other critical business services. You’ll lead with an Agile-first mindset, balancing speed and adaptability with the governance, financial discipline, and control required in a regulated corporate environment, while ensuring delivery remains aligned to enterprise technology strategy and business value.

You’ll operate confidently at senior stakeholder level, shaping product thinking, guiding investment decisions, and steering delivery through complexity. From scaling Agile practices and mentoring delivery leaders, to managing enterprise-level risks, dependencies, and budgets, you’ll be the connective tissue between technology execution and corporate outcomes. If you thrive in large-scale environments, enjoy navigating ambiguity, and want to lead delivery that underpins the stability, efficiency, and transformation of core corporate platforms, this is an opportunity to make a visible and lasting impact.

Accountabilites and Responsibilities

• Lead and take ownership of complex, cross-functional IT delivery programs across multiple squads, ensuring alignment with organisational technology strategies and objectives.
• Manage Agile delivery processes, balancing flexibility with necessary controls to ensure on-time, within-scope delivery of IT solutions that meet business value and technical outcomes. Empower teams to collaborate, adapt, and drive delivery efficiency while maintaining a focus on delivering high-impact technology solutions.
• Build and manage relationships with senior IT and business stakeholders, instilling a Product mindset, and ensuring clear communication on delivery goals, progress, risks, and outcomes. Effectively manage expectations and ensure alignment on scope, timelines, and key milestones, with a primary focus on Agile delivery and secondary considerations for Waterfall structures when required.
• Lead by example, mentoring and coaching team members on Agile delivery best practices, continuous improvement, and Agile maturity. Foster a culture of collaboration, self-organisation, and agility, while maintaining flexibility to apply Waterfall techniques where necessary for certain IT projects with more rigid requirements.
• Identify and implement improvements to Agile delivery practices across multiple squads, enabling the scaling of Agile methods to achieve efficiency and effectiveness at the departmental level. Ensure that practices such as Scrum, Kanban, and continuous delivery are adapted and optimised to fit the complexity of large-scale IT delivery efforts, driving cross-team collaboration, consistency, and high-quality output.
• Ensure all aspects of delivery governance are met, focusing primarily on Agile frameworks. This includes managing stage gates, budgets, financial controls, steering group presentations, service design, and service transition as needed in hybrid or large-scale IT projects. Proactively identify, assess, and manage delivery risks and dependencies across multiple IT teams
• Facilitate the preparation of business cases for IT projects, focusing on clearly articulating scope, benefits, costs, and risk mitigation strategies. Develop timelines, delivery models, and resource allocation plans that prioritise Agile methods.

Knowledge and Skills

• Expert understanding of Agile methodologies (Scrum, Kanban, SAFe, etc.), with significant experience in leading complex, cross-functional technology delivery programs and projects, ensuring alignment with business strategies and objectives.
• In-depth knowledge of Waterfall and hybrid adaptive delivery and governance frameworks, enabling the integration of these practices within Agile delivery to meet organisational needs and balance flexibility with necessary controls.
• Excellent leadership and communication skills, enabling strong engagement with senior stakeholders across business and technical teams. Skilled in translating complex project information to both technical and non-technical audiences.
• Experience in risk and dependency management, proactively identifying and mitigating delivery risks across multiple teams
• Expertise in stakeholder management and expectation setting, ensuring clear communication on project scope, timelines, and progress, balancing Agile flexibility with the organisational need for control and visibility.
• Extensive experience in Agile delivery, with a strong track record of leading complex, cross-functional programs and projects. Proven success in managing multiple teams, driving delivery outcomes, and collaborating with senior stakeholders.
• Proven experience in managing and scaling Agile practices across an organisation, with a deep understanding of how to apply Agile frameworks to ensure efficiency and effectiveness, especially in large, enterprise-level technology transformations.
• Experience in managing and resolving risks, dependencies, and issues at an enterprise level, using both Agile and Waterfall methodologies to ensure project success.
• Experience in large-scale, cross-functional delivery and the ability to navigate complexity in enterprise environments, managing multiple teams and integrating Agile methods across diverse functions.
• A relevant degree or equivalent experience in a delivery, Agile, or business-related field.
• Advanced Agile certifications, such as SAFe Program Consultant (SPC), Advanced ScrumMaster (A-CSM), or equivalent certifications, demonstrating in-depth Agile expertise.

What is it like to work at the EBRD? / About EBRD

Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.

At EBRD, our Values – Inclusiveness, Innovation, Trust, and Responsibility – are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment.

The EBRD environment provides you with:

Diversity is one of the Bank’s core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability.

Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).