Consultant (Administrative Support)

Project Context and Scope

The successful candidate will be responsible for providing support in the administrative tasks. The candidate will support the scheduling and coordination of the Direct Assistance services (DA). The consultant is expected to carry out his/her duties in accordance with strictest moral and ethical standards and with due respect for gender and socio-cultural differences of the migrants.
  Organizational Department / Unit to which the Consultant is contributing

PxD (Direct Assistance/Intake and Registration) Tasks to be performed under this contract  

1. Assist in scheduling and organizing meetings (Booking meeting rooms and ensuring necessary equipment is available).
2. Facilitate internal and external communication through emails, phone calls.
3. Support in the data entry of the beneficiaries into MIMOSA and RIMS system.
4. Fill out IOM distributions lists with all the required information and collect the beneficiary’s signatures on the lists.
5. Support administrative tasks (filing, photocopying, scanning, managing office supplies, etc.).
6. Overseeing and organizing the documentation for the newly onboarded employees.
7. Providing general support to staff members.
8. Perform such other duties as may be assigned.
9. Maintain and promote the confidentiality and integrity of all relevant paperwork per standards of conduct and data protection rules.     Education
   • Bachelor’s degree in a in a community work related field from an accredited academic institution with minimum from 1 – 2 years of experience in the humanitarian field. Experience
     • Experience in working with governmental and diplomatic authorities as well as with international organizations is an advantage. Skills
       • Experience working with Excel and databases.
       • Thorough working knowledge of English and Arabic, both spoken and written Languages
         • Excellent knowledge in word processing and typing skills in English and Arabic. IOM’s official languages are English, French and Spanish.   Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.     Required Competencies   IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.   Values - all IOM staff members must abide by and demonstrate these three values:
         • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
       • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
     • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
   • Courage: Demonstrates willingness to take a stand on issues of importance.
10. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies – behavioural indicators
11. Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.