Background
ย Diversity, Equity and Inclusion are core principles at UNDP:ย we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a โleave no one behindโ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
ย UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
The Regional Programme on Local Democracy in the Western Balkans 3 (ReLOaD3) strengthens the EU integration process in the Western Balkans (WB) by empowering civil society and youth to actively participate in decision-making and by stimulating an enabling legal and financial environment for civil society. The programme will be implemented in the following IPA beneficiaries: Albania, Bosnia and Herzegovina, Kosovo*, Montenegro, North Macedonia, and Serbia.ย Working across the WB region, ReLOaD3 will enhance theย capacities of local governments and civil society organizations (CSOs) to engage in productive partnerships and contribute to improved service delivery and realisation of local priorities in line with local development strategies and needs. The programmeโs duration is 48 months (Feb 2025 โ Jan 2029).ย
* For the European Union, this designation is without prejudice to position on status and is in line with UNSCR 1244/1999 and the ICJ Opinion on the Kosovo declaration of independence. For UNDP all references to Kosovo shall be understood in the context of the UN Resolution 1244/1999. Duties and Responsibilities
Under the direct supervision of Project Manager, in close cooperation with the Policy Officer and Community Support Officer, the incumbent will be responsible for promoting civic engagement activities and grant scheme among civil society organizations (CSOs) and citizens. This includes facilitation of community forums to foster dialogue and collaboration, and the promotion of citizen participation in civic spaces. Mentoring will also be provided to CSOs during public calls, helping them navigate the application process and improve their project proposals. Moreover, the Community Support Associates will take an active role in the evaluation commission for public calls for CSOs, where they will assess proposals and ensure that donor interests are represented and addressed. Through these efforts, the relationship between CSOs and local communities will be strengthened, enhancing the overall impact of civic engagement initiatives.
The incumbent will be based in UNDP BiH office in Sarajevo.
Summary of key functions:
Institutional Arrangement
The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
CompetenciesCore Competencies Achieve Results:ย ย ย ย ย ย ย ย ย ย ย ย ย LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline. Think Innovatively:ย ย ย ย ย ย ย ย LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.ย Learn Continuously:ย ย ย ย ย ย LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback. Adapt with Agility:ย ย ย ย ย ย ย ย ย ย LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.ย Act with Determination: ย ย ย ย ย ย ย ย ย ย ย ย ย LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident. Engage and Partner:ย ย ย ย ย ย ย LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships. Enable Diversity and Inclusion:ย ย ย LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discriminationย Cross-Functional & Technical Competencies ย Effective Decision Making:ย ย ย ย ย ย ย ย ย ย ย Take decisions in a timely and efficient manner in line with one's authority, area of expertise and resources and take into consideration potential wider implications. Knowledge Generation:ย ย Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need.ย Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches.ย Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations. Knowledge Facilitation:ย ย ย Ability to animate individuals and groups, internally and externally, and to design and facilitate activities, to share and exchange knowledge, information and ideas.ย Knowledge of tools and approaches to stimulate active participation, contribution, and exchange. Communication: ย Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.ย Ability to manage communications internally and externally, through media, social media and other appropriate channels. Digital Awareness and Literacy:ย ย ย Ability to monitor new and emerging technologies, as well as understand their usage, potential, limitations, impact, and added value.ย Ability to rapidly and readily adopt and use new technologies in professional activities, and to empower others to use them as needed.ย Knowledge of the usage of digital technologies and emerging trends. CSO engagement:ย ย ย ย ย ย ย ย ย ย ย ย Knowledge and understanding of CSOs and the ability to engage with CSOs. Relationship management:ย ย ย ย ย ย ย ย ย ย Ability to engage with a wide range of public and private partners, build, sustain and/or strengthen working relations, trust and mutual understanding.
ย Required Skills and Experience ย Education: Secondary education is required.ย Bachelorโs degree in public administration, Economics, Law, Social Sciences or related field will be given due consideration but is not a requirement. Experience: Minimum 7 years with Secondary Education OR; Minimum 4 years with Bachelorโs degree of relevant working experience is required at the national or international levelย in the field of monitoring and project management (PCM).ย
Required Skills:
Experience in the field of monitoring and project management (PCM) in Bosnia and Herzegovina;ย ย Previous experience in provision of technical assistance and training to public institutions in Bosnia and Herzegovina;ย ย Experience and proficiency in the usage of computers and office software packages (MS Word and MS Excel spreadsheet), Experience in the EU (European Union) guidelines and procedures and PCM Techniques;ย Experience in sharing of knowledge and good practices;ยDesired Skills:
Previous experience in capacity development of civil society organizations and successful cooperation with local governments representatives.ย ย Previous experienceย in monitoring of project of civil society organizations.ย Previous experience on-job coaching with local government representatives.ย ย Ability to perform a variety of specialized tasks in organized manner;ยLanguages:
Fluency in English and languages of people in BiH (Bosnian, Croatian or Serbian) is required;ย Disclaimer ย Applicant information about UNDP rosters ย Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.ย We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.ยย Non-discriminationย
ย UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.ย ย ย
ย UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.ย ย Scam warning ย The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.