Job Summary:
Provides basic technical support and guidance to staff and partners in the region and in country offices. Drafts the technical portions of proposals and project design, based on the design and direction set by technical leadership. Implements and monitors technical strengthening initiatives. Develops adoption and/or training strategy, designs and conducts training or adoption activities for a specific technical area. Creates scientific or technical material in area of expertise. Evaluates programmatic effectiveness and provides technical assessment reports. Provides administrative support on core project operations (e.g., update manuals, assist with proposals, and budget tracking).
Accountabilities:
Technical Requirements:
Assists in providing technical support in the development and dissemination of tools, materials, reports, papers, and intervention for projects.
Conducts searches of published literature on evolving issues in assigned technical area.
Provides quality control and quality assurance support.
Conducts searches of published literature, mobile software sites, blogs, on evolving issues.
Contribute to development and sharing of lessons, knowledge, innovations, and best practices.
Provides support to work planning and workplan preparation and finalization.
Performs other duties as assigned.
Project Design Implementation:
Works closely with assigned team to ensure activities are implemented according to standard operating procedures (SOPโs).
Monitors and maintains protocols, instruments, data sets, manuals, training materials and reports.
Client/Funder Support:
Participates in client / funder meetings.
Prepares Requests for Proposals for technical, administrative, and other service needs.
Operations Management (Finance, HR, etc.):
Responds to requests and inquiries from internal and external staff.
Provides administrative and logistic support to technical research, training, events, meetings, and other activities.
Project/Program Reporting:
Supports preparation of quarterly and annual reports, and other documents.
Writes and edits technical reports and documents.
Gathers information, data and statistics needed to provide evidence to reports, presentations, papers, and other documentation produced.
Assists with technical troubleshooting, guide data analysis and application of data.
Participates in data review and support data for decision making.
Ensures the documentation and reporting of appropriate services rendered to clients is done in the relevant service registers.
Assists with compiling technical content (e.g., reports, presentations, manuscripts).
Applied Knowledge & Skills:
Proficiency with database management software and on-line search tools required.
Development of scope of work and deliverables for partners, consultants, etc.
Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.
Articulate, professional, and able to communicate in a clear, positive manner with clients and staff.
Basic working knowledge of concepts, practices, and procedures with providing technical support for technical research studies.
Excellent oral and written communication skills.
Excellent organizational and analytical skills.
Demonstrated proficiency with using Microsoft Office Suite required.
Ability to analyze and interpret data, identify errors, and prepare reports.
Ability to solve problems and implement corrective action as needed.
Must be able to read, write, and speak fluent English.
Education: **
Bachelor's Degree or its International Equivalent in Civil Society, Communication and Social Marketing, Economic Development, Education, the Environment, Gender, Health, Nutrition, Research, Technology and Youth or Related Field.
Experience: **
Typically requires 2+ years of relevant experience managing data collection and technical assistance experience.
Prior work experience in a non-governmental organization (NGO), government agency, or private company.
Typical Physical Demands:
Typical office environment.
Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
Ability to sit and stand for extended periods of time.
Ability to lift/move up to 5 lbs.
Technology to be Used:
Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.
Travel Requirements:
10% - 25%
The expected US Based hiring salary range for this role is listed below. Candidates FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget.
Base salary is only one component of our offer. FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.
US Based Hiring Salary Range: $62,000 - $70,000 annual
International hiring ranges will differ based on locationโ
This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.
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