Business Systems Officer Job #: req33714 Organization: MIGA Sector: Information Technology Grade: GF Term Duration:ย 3 years 0 months Recruitment Type: Local Recruitment Location: Washington, DC,United States Required Language(s): English Preferred Language(s): French, Spanish Closing Date: 7/25/2025 (MM/DD/YYYY) at 11:59pm UTC
Description
Do you want to build a career that is truly worthwhile? The Multilateral Investment Guarantee Agency (MIGA) is a member of the World Bank Group with a mission to promote foreign direct investment into developing countries to help end extreme poverty and boost shared prosperity on a livable planet. MIGA houses the World Bank Group (WBG) guarantee platform which brings together products and experts from the World Bank, International Finance Corporation (IFC), and MIGA for simplicity, efficiency, and speed.
MIGA serves as a one-stop shop for all WBG guarantee business, providing the best guarantees solutions for clients to meet project needs and development priorities. The platform provides three types of coverages: credit guarantees for loans to the public or private sector; trade finance guarantees for trade finance projects involving public entities; and political risk insurance against non-commercial risks for private sector projects or public-private partnerships. For more information, visit www.miga.org.
MIGA Finance and Risk (MIGFR) department are seeking a Business Systems Officer with strong technical background and substantial experience in developing business solutions leveraging emerging technology trends and industry best practices. This position will be responsible for providing technical expertise, applying broad technical skills, deep industry knowledge and business acumen, including designing and developing technical solutions that support business strategy on digital transformation, optimization, and cloud adoption. With a strong blend of technical and communication skills, the candidate will coordinate with key stakeholders from WBG ITS Teams, business teams and/or third-party vendors to build various web/mobile applications and portal solutions.
The position will be responsible for coordinating the day-to-day activities between the Washington, DC team and the offshore team in Chennai, supporting multiple applications using a variety of technologies, platforms, and seamlessly working across various application systems.ย
Duties & Responsibilities:
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The Candidate will be primarily responsible for (1) the solution and architecture design new solutions and systems across technology stacks; (2) maintain and support enhancements and upgrades across all current solutions and systems; (3) optimize the use of technology solutions and manage technical teams to deliver on tasks (1) and (2) above.
The individual will act as a technical subject matter expert (SME) and technical product owner for the various solutions being built or supported by the MIGFR unit, across different technology stacks. The individual will be responsible to design and implement scalable, secure, and cost-effective cloud-based solutions that align with the organization's business objectives.ย
Key responsibilities:
โข Design and document end-to-end Azure solutions, including infrastructure, applications, and data.
โข Develop architectural blueprints, diagrams, and specifications.
โข Evaluate and recommend Azure services and technologies based on business requirements.
โข Ensure solutions adhere to industry best practices, security standards, and compliance regulations.
โข Design for high availability, disaster recovery, and scalability.
โข Design solutions that utilize IaaS, PaaS, and SaaS Azure offerings.
โข Collaborate with stakeholders, including developers, engineers, project managers, and business analysts.
โข Communicate technical concepts and solutions to non-technical audiences.
โข Provide technical guidance and mentorship to team members.
โข Participate in architectural reviews and design discussions.
โข Develop a clear Product Vision and roadmap that aligns with organizational objectives and operational needs. Ensure the development team is aligned with these goals.ย
โข Lead engagement with clients to understand their pain points, needs, and the impact on end users. Explore user research options to gather insights.ย
โข Create Product Vision Boards, develop roadmaps, and rank essential features for the Minimum Viable Product (MVP).ย
โข Oversee the end-to-end product lifecycle, from ideation through to implementation. Plan and execute future releases using a data-driven and agile approach.ย
โข Deliver regular status updates to clients, flag risks and delays, and discuss any shifts in requirements and priorities.ย
โข Manage and prioritize the product backlog, translating client requirements into viable product features. Track and communicate feature costs.ย
โข Oversee all stages of product development, working closely with the development team. Lead the User Acceptance Testing (UAT) process.ย
โข Develop and track Key Performance Indicators (KPIs) that are measurable, actionable, and align with user goals.ย
โข Actively monitor and incorporate various client needs, industry trends, organizational priorities, KPIs, and user feedback into the work program.ย
Selection Criteria
Education & Experience:
โข Master's degree with at least 5 years of relevant experience or an equivalent combination of education and experience.
โข Minimum 4 yearsโ experience as a technical lead responsible with In-depth expertise on designing and managing solutions and applications using various technologies such as Azure & AWS Cloud solutions, .NET Core, Angular, Python, PostgreSQL, MS SQL & Oracle
โข Knowledge in CMS solutions such as Drupal, Word press etc.,
โข Experience in MS CRM Dynamics implementations and support
โข At least 5 years of proven experience in working on full life cycle implementations of a large project.ย
โข Relevant Azure Certifications
Technical Skills
โข Hands on experience in Azure Integration Services (Functions, Logic Apps, API Management, Service Bus & Event Grid), Azure SQL, SQL Server, PostgreSQL; Azure hosting services (ASE, AKS, VM)
โข Extensive experience with Azure services (e.g., Virtual Machines, Azure Kubernetes Service (AKS), Azure SQL Database, Azure Functions, Azure Storage, Azure Active Directory).
โข Proficiency in IaC tools (e.g., ARM templates, Terraform).
โข Strong understanding of cloud networking and security principles.
โข Experience with CI/CD pipelines and DevOps practices.
โข Knowledge of containerization and orchestration technologies (e.g., Docker, Kubernetes).
โข Expertise in Responsive Web design patterns and experience with UI frameworks/libraries such as jQuery, Angular (must), React, Node JS, AJAX, Knockout & Bootstrap.
โข Proficiency in C# and the .NET framework (.NET Core, ASP.NET).ย
โข Database experience (SQL Server, Entity Framework, ADO.NET).ย
โข Experience with RESTful APIs.ย
โข Version control knowledge (Git).
โข Experience in developing and consuming Web services, WCF, REST, SOAP, CSS, DOM, JSON, XML, and WEB API.
โข Experience in Integration platforms such as MuleSoft, Azure APIM.
Please refer to the WBG Core Competencies at GF level for more details
WBG Culture Attributes:
1. Sense of Urgency โ Anticipating and quickly reacting to the needs of internal and external stakeholders.
2. Thoughtful Risk Taking โ Taking informed and thoughtful risks and making courageous decisions to push boundaries for greater impact.
3. Empowerment and Accountability โ Engaging with others in an empowered and accountable manner for impactful results.
World Bank Group Core Competencies
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at theย World Bankย andย IFC, including our values and inspiring stories.