DEADLINE FOR APPLICATIONS11 September 2025-23:59-GMT+02:00 Eastern European Time (Beirut)
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The World Food Programme is the worldโs largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.
WHY JOIN WFP?
WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive, diverse, and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
WFP Lebanon encourages female candidates and people with disabilities to apply.
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. WFP does not charge a fee or request bank details at any stage of the recruitment process.
WFP is dedicated to fostering diversity, equity, and inclusion. Our recruitment process is inclusively crafted to welcome candidates of all backgrounds, celebrating diversity and ensuring a respectful environment for all. We aim for an accessible and fair recruitment journey. Should you need any reasonable accommodations or have accessibility concerns, please reach out to us confidentially at lebanon.recruitment@wfp.org (and copying in global.inclusion@wfp.org). Our DEI team is here to ensure your full participation in our recruitment process.Organizational Background:
Assisting more than 115.5 million people in 120 + countries each year, the World Food Program (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies, and helping individuals and communities find life-changing solutions to the multiple challenges they face in building better futures.
In conflict situations, we bring relief to exhausted populations and use food assistance to build pathways to peace and stability โ work for which WFP was awarded the Nobel Peace Prize in 2020.WFP Lebanon provides cash assistance to Syrian refugees and in-kind assistance to vulnerable Lebanese, while supporting the Government in strengthening social safety nets. WFP supports resilience-building activities, and its school meals programme improves nutrition and school attendance. Since October 2023, WFP has provided food and cash assistance to people affected by the conflict and has scaled up its food assistance including the distribution of daily meals following the recent escalation.
To know more about WFPโs mission, please check the below video:
https://www.facebook.com/WorldFoodProgramme/videos/10154930622760178/Job Purpose:
Under the direct supervision of the Head of Management Services or his/her designate, the incumbent will be responsible to deliver standard business support processes to facilitate effective service delivery in the area of protocol, shipment and clearance formalities, as well vendor and asset management. The Business support Assistant (Protocol) will support the drafting of official documents and requests in these areas, liaising both with internal and external stakeholders to collect and share information, and inputting transactional records in internal systems, ensuring timely and accurate update
The Business Support Assistant will be required to demonstrate good organizational, confidentiality, and proactivity skills while being a team player who can confidently and effectively communicate with a wide range of individuals.Key Responsibilities (not all-inclusive, nor exhaustive):
Within delegated authority and under the direct supervision of the Head of Management Services, the incumbent will perform the following tasks:
1. Support the drafting of official letters /memo and other official documents to Government parties for all protocol, shipment and clearance formalities , such as invitation letters, note verbale, special permits to restricted areas such as ports and airports, declaration en douane, etc
2. Support the processing of visa applications and processing for official travels.
3. Support the logistics/port team in their official communication with the government for high-level visits and meetings.
4. Support processing and managing routine administrative tasks in various functional areas, to contribute to the effective and timely management of resources.
5. Provide revision, translation, and proof-reading services for standard documents, to contribute to the development of accurate documentation.
6. Support in vendor creation and amendment by maintaining and updating vendor records.
7. Carry out Asset transactions on internal systems, including identifying assets for disposal/replacement
8. Respond to queries and escalate where appropriate, in order to provide a timely and accurate service to clients.
9. Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.
10. Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work.
11. Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.
12. Provide guidance on routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards.
13. Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff.
14. Perform other related duties, as required.
15. Perform other related duties as required.
STANDARD MINIMUM ACADEMIC QUALIFICATIONS:Education: Completion of secondary school education. Bachelorโs Degree in Business Administration or Translation and Languages is an advantage.
Experience: At least Four (4) years of progressively responsible work experience in general administrative work.
Language: Fluency in both oral and written communication in English and Arabic. Knowledge of French language is an advantage.
Required Experiences for entry into the role:
โข Knowledge of diplomatic, protocol and/or clearance arrangements
โข Experience liaising with government officials/offices.
โข Experience in preparing, translating and proofreading official correspondence and communications in English and Arabic
โข Good knowledge of MS Office (Word, Excel, Powerpoint)
โข Good organization, client orientation and communication skillsDesired Experiences for entry into the role:
โข Experience working in the UN or humanitarian sector
Knowledge & Skills:
โข Proficient in the use of office equipment and computer software packages, such as Microsoft Word.
โข Knowledge of work routines and methods in order to complete processes under minimal supervision.
โข Uses tact and courtesy to give and receive information to a wide range of individuals.
โข Ability to identify data discrepancies and rectify problems requiring attention.
โข Ability to offer guidance or basic on-the-job training to more junior staff.
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org
NO FEE DISCLAIMER
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
Once your profile is completed, please apply, and submit your application.
Please make sure you upload your professional CV in the English language
Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application
Only shortlisted candidates will be notified
All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.