Business Management Analyst, NPSA-9

Background
  Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
  UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

The SDG Acceleration Framework Project, as a Development Services Agreement, is entered with the Government’s central authority – the General Secretariat of the Government, in order to provide services to a wider range of authorities at the national level, as the General Secretariat supports the work of the Government for general and operational affairs.

The Development Services Agreement between Government of Serbia and UNDP is envisaged to provide a framework for services requested by the Government, for ongoing initiatives of the Government, for which it bears full accountability. Most development services envisaged under the Agreement relate to support to policy making through research, advocacy or policy alternatives, aimed at fulfilling priorities as articulated in the Government plans, presented before Parliament, and in line with progress in achieving the Sustainable Development Goals. The Project includes, among the rest, support in promoting the acceleration of progress on sustainable development and launching a national programme of action on SDGs in the Decade of Delivery. The overall objective of the portfolio of activities is to meet specific needs of central authorities for SDG integration in all initiatives at the policy and institutional levels and in detailed planning and implementation including varied outreach activities related to promoting and monitoring SDG implementation to become fully aligned with the EU acquis.

The project shall also provide support to the Ministry of Foreign Affairs for establishment, organization and coordination of the Official Development Assistance (ODA) of the Republic of Serbia. UNDP will provide this support through advisory services for managing official development assistance, gearing it towards greater contribution and impact on SDGs, including through dedicated Serbia-UNDP cooperation for granting projects through the UNDP system of country offices, thus contributing to the financing of Agenda 2030. Therefore, the support will be provided through engagement of the necessary expertise to ensure smooth business and operations management related to provision of ODA. The presented ToR shall contribute to implementation of this activity.
 

  Duties and Responsibilities

Under the guidance of the Programme Specialist – SDG Integration Center, specific results are expected from incumbent in the following areas:
Comprehensive Business and Operations Management for ODA:

Business Planning and Budgeting
•     Prepare draft annual and multi-year plans for ODA programs.
•     Coordinate with national partners from the Ministry of Foreign Affairs to develop budget forecasts.
•     Ensure alignment of ODA plans with strategic objectives of the Ministry of Foreign Affairs.
•     Support monitoring of execution of the business plans and recommend adjustments as necessary.

Monitoring and Reporting
•     Develop and implement monitoring systems.
•     Prepare periodic progress reports for internal and external stakeholders.
•     Conduct economic analysis to assess the performance of ODA programs.

Grant and Fund Management
•     Ensure that national partners can oversee the allocation and disbursement of ODA funds.
•     Ensure compliance with donor requirements and relevant regulations.
•     Coordinate with national partners to manage grants and ensure proper reporting.
•     Track and reconcile all relevant data related to grants and funds.

Capacity Building and Support
•     Provide training and support to the Ministry’s staff on financial management practices.
•     Develop guidelines and tools to enhance management capacity.
•     Assist in the development of policies and procedures for ODA management.

Strategic Business and Operations Analysis and Advice
•     Conduct relevant analyses to inform strategic decision-making.
•     Provide business and operations advice to senior management and program managers.
•     Analyze risks and recommend mitigation strategies.
•     Support the development of funding proposals and strategies.

Coordination and Collaboration
•     Collaborate with internal and external stakeholders to coordinate activities.
•     Advise the Ministry representatives on ODA business management matters and topics of interest in discussions with donors and partners.
•     Facilitate communication and information sharing among relevant parties.
•     Support inter-institutional coordination on ODA related matters.

Lead Knowledge and information management and advocacy: 
•     Document best practices and lessons learned. 
•     Identify, collect, and analyze policy-related, relevant information and data about initiatives relevant for the Ministry of Foreign Affairs. 
•     Facilitate team learning and knowledge sharing.
•     The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Organization.

Network with partners and beneficiaries:
•     Maintain communication with stakeholders within the Government of Serbia responsible for tasks pertaining to the project’s scope of work.
•     Establish record with contacts, pursue networking and information sharing and to follow up on partnership related issues.
•     Advise national partners from the Ministry of Foreign Affairs on opportunities for enhancement of cooperation with relevant national and international partners.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

Institutional Arrangement

The Business Management Analyst will work under the overall guidance and supervision of the Programme Specialist – SDG Integration Center.
 

Competencies   Core Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements  Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible  Act with Determination:  LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination 

Cross-Functional & Technical competencies 

Thematic Area Name Definition Business Management Partnerships Management Build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies. Business Management Change Management Initiate, design and ensure successful implementation of organizational change; prepare and support individuals and teams in implementing change Business Management Operations Management Ability to effectively plan, organize, and oversee the Organization’s business processes in order to convert its assets into the best results in the most efficient manner. Knowledge of relevant concepts and mechanism.  Partnership management /   Relationship management Ability to engage with a wide range of public and private partners, build, sustain and/or strengthen working relations, trust and mutual understanding    

Business Direction & Strategy 

Strategic Thinking Develop effective strategies and prioritised plans in line with UNDP’s mission and objectives, based on the systemic analysis of challenges, opportunities and potential risks; link the general vision to reality on the ground to create tangible targeted solutions; learn from a variety of sources to anticipate and effectively respond to both current and future trends; demonstrate foresight. Digital & Innovation Data Analysis Ability to extract, analyse and visualize data (including Real-Time Data) to form meaningful insights and aid effective decision making Business Direction & Strategy Systems Thinking Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system. Required Skills and Experience
Education:

• Advanced University degree (Master’s degree or equivalent) in Economy, Finance, Management, Business Administration or similar is required, or,
• A first-level university degree (Bachelor’s degree) in the above fields in combination with additional 2 years of qualifying experience will be given due consideration in lieu of the advanced university degree Experience:
  • Minimum 2 years (with a Master’s degree) or 4 years (with Bachelor’s degree) of relevant experience in business analysis,  management, operations or similar
     

    Required skills:

    • Experience in business analysis, legal and business reviews.
    • Experience in working with the wide range of stakeholders (private, government).
    • Experience in building strong relationships with clients and external actors.
    • Experience in the use of MS Office package, especially Excel and Power Point

      Desired skills in addition to the competencies covered in the Competencies section

      • Experience in working on legislative and country market analysis. 
      • Experience in managing crisis situations and high-pressure emergency scenarios.
      • Experience in working on the public policies, with the public administration and state-owned enterprises

        Required Language(s) 

        • Fluency in Serbian and English is required

          The online application form must be fully completed. Applicants are required to carefully complete their online application form and reflect all of their work experience history in the application. 

          Only attaching a CV is not sufficient for applicants to be considered for positions. All applicants have to complete the Experience, Education, Language, and Nationality & Permanent Residence fields fully.

          Managers may ask (ad hoc) for any other materials relevant to pre-assessing the relevance of their experience, such as reports, presentations, publications, campaigns or other materials.

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            Applicant information about UNDP rosters
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            Non-discrimination
            UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.  
            UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status. 
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