Associate Infrastructure Engineer

Associate Infrastructure Engineer Job #: req35539 Organization: World Bank Sector: Information Technology Grade: GF Term Duration: 2 years 0 months Recruitment Type: Local Recruitment Location: Sofia,Bulgaria Required Language(s): English Preferred Language(s): Closing Date: 2/24/2026 (MM/DD/YYYY) at 11:59pm UTC

Description

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 130 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org
ITS Vice Presidency Context:
The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video:https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w
Department Context
The World Bank Group Technology Office (ITSTO) defines and executes the technology strategy for the World Bank Group, ensuring that technological investments and standards deliver secure, resilient, and efficient platforms to support global operations. Through strategic planning, enterprise architecture, platform engineering, and core infrastructure management, ITSTO aligns technology initiatives with the Bank Group’s mission and business objectives.
ITSTO drives technology-enabled innovation, modernizes infrastructure, and enhances organizational agility. By fostering collaboration across all World Bank Group entities—including IBRD, IDA, IFC, MIGA, and ICSID—ITSTO leverages technology as a catalyst for accelerating development impact and advancing digital transformation. Its leadership ensures that technology serves as a strategic enabler for achieving the Bank Group’s development goals, empowering the institution to address emerging challenges and opportunities with greater efficiency and effectiveness.
Unit Context
The Infrastructure Engineering team is instrumental in advancing the World Bank Group’s mission by designing, building, and maintaining the foundational IT infrastructure that supports global operations. The team manages critical infrastructure components end-to-end, including data centers, infrastructure as code, enterprise networks, storage systems, compute resources, virtualization platforms, and disaster recovery solutions. Their efforts ensure that infrastructure services are robust, secure, scalable, and cost-effective, forming the backbone for reliable digital services across all business units.
Committed to operational excellence and continuous improvement, Infrastructure Engineering proactively monitors and optimizes infrastructure performance to meet evolving business needs. The team leads modernization initiatives, adopts emerging technologies, and implements best practices in infrastructure management. Collaboration with other technology teams—including cloud engineering, cybersecurity, application development, and IT service management—ensures seamless integration of cloud, automation, and security strategies.
Supporting the World Bank Group’s digital transformation agenda, Infrastructure Engineering champions innovative solutions and automation to enhance the productivity and efficiency of IT operations. The team also plays a vital role in ensuring business continuity and resilience through comprehensive disaster recovery planning and execution. By fostering a culture of collaboration, agility, and technical excellence, Infrastructure Engineering empowers the organization to deliver reliable, high-performing digital services that enable global development operations and advance the Bank’s strategic objectives.
Role
Associate Infrastructure Engineer, responsible for the design, development, implementation, and operation of enterprise cloud network infrastructure.
Key Responsibilities:
• The ideal candidate will combine network engineering and programming skills.

• Work with AWS/Azure platforms, leverage native automation tools, and develop custom scripts.• Work with Terraform, Ansible, TFS and Python to develop cloud network pipeline.

• Once given the project requirements, will use modern scripting languages and automation engines to automate network tasks.• Use APIs to integrate the automation tasks with other enterprise systems.

• Enhance the team’s proactive monitoring capability by creating automated reports/alerts for network events.• Maintaining WBG’s Cloud Network infrastructure in AWS, Azure, Oracle OCI and emerging cloud platforms.

• Monitoring the performance and diagnosing problems in all aspects of the network infrastructure (switches, routers, firewalls, WAN accelerators, DHCP, DNS), so that acceptable levels of performance are always maintained.• Enhancing the team’s proactive monitoring capability by creating automated reports/alerts (using Splunk) for network events. 

• Updating documentation (drawings, spreadsheets, procedures) of the network and producing reports in a fashion that is useful for peer and management review.• Handling escalation calls from the NOC, performing triage, resolving problems, or escalate to team members.

• Travel as needed to other WBG offices to promote mobility support advocacy, knowledge sharing, and facilitate deployments and improvements.  • Flexibility to work in shifts including night shift if required.

• Providing on call support on rotational basis based on the need.

Selection Criteria

Educational Qualifications and Experience:

• Master's degree with 2 years relevant experience or bachelor’s degree with a minimum of 4 years relevant experience is required.

• Network engineering experience is required.Required Skills/Abilities:
• Hands-on experience with AWS and Azure network concepts and paradigms.

• Hands-on experience with firewalls (e.g. Palo Alto), virtual and physical, including security policy management and troubleshooting of issues.• Hands-on experience with Cisco routers and switches for IOS, IOSXE and NXOS

• Hands-on experience with AWS Route53 and AWS APIs.• Hands-on experience with DDI infrastructure (e.g. Infoblox).

• Hands-on experience with BIND DNS resolver.• Hands-on experience with Spanning Tree, OSPF and BGP routing protocols.

• Solid understanding of TCP/IP, subnetting, VLSM, VLANs, STP, OSFP and BGP.• Solid understanding of network engineering fundamentals/services: DHCP, OSI model, VRF, VPN, ACLs, GRE, policy-based routing.

• Working experience in large enterprises using MPLS and VPN.  This includes testing and provisioning of links. • Ability to work independently with minimum supervision.

• Ability to quickly grasp new ideas and concepts.Desired Skills/Abilities (not required but highly recommended):

• Experience with Linux and modern scripting languages (Perl, Python) is desirable.• Network automation tools including Python, Ansible, GIT, Jenkins 

• Hands-on experience using APIs to import/export/manipulate data from enterprise systems (for ex. ServiceNow).• Hands-on experience in Linux environments.

• Solid understanding of the broader IT environment (servers, databases, web). This includes understanding common applications and protocols (e.g. HTTP, RADIUS, NFS, NTP, SMTP) at a network level in a global corporate environment.Certifications (Preferred)

• AWS Solution Architect• AWS Advanced Networking Specialty 

• Azure Network Engineer Associate • SAFe DevOps (SDP)

• ITIL 4 Intermediate

WBG Culture Attributes:

1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.